The JustAirTicket website showed a total of $546.98, broken down as follows:…read more $496.98 ticket including taxes $10 for "full refund within 24 hours" $20 seat selection (outbound) $20 seat selection (return) However, my credit card was charged $577.98. I called and spoke with Bob, who said he was the manager. He claimed the charge was: $496.98 ticket $10 refund option $20 seat selection $30 additional taxes This makes no sense, because taxes were already included in the $496.98 airfare. The fare breakdown clearly shows: Base fare: $433.65 Taxes: $63.33 Total airfare: $496.98 When I questioned this, Bob said I could cancel, but I would only receive $496.98 back, meaning I'd still lose money despite paying for a "full refund." This experience felt misleading and unprofessional. I will never use JustAirTicket again. Date: 1/21/2026

1 star -- Canceled within their policy, charged anyway, no response…read moreI booked a Southwest flight through justairticket.com on December 17. On December 18, I canceled via both phone AND email -- well within the 24-hour window I was told about, and more than 24 hours before my December 20 flight. Their own terms state cancellations must be made "at least 6 hours before departure." I met that easily. Despite this, they processed the charge and have not responded to my cancellation requests. No confirmation, no callback as promised, nothing. I have timestamped emails proving my cancellation. I'm now disputing the charge with my bank and filing complaints with the BBB and Florida Attorney General. If you book here, get everything in writing and be prepared to fight for your refund.

I paid **LuxuryTourEscapes.com $160** for a vacation package and planned a trip to **Las Vegas for…read moremy son's 14th birthday**. I made the reservation over a month in advance and even paid an additional **$189 in resort fees** for **Westgate Las Vegas**, receiving a confirmation afterward. When I called Westgate directly to confirm the reservation, I was shocked to learn that a reservation had been made and **cancelled the same day it was created**--without my knowledge. I then spent hours on the phone, only to be transferred between multiple **timeshare marketing companies**, none of which took responsibility. I was ultimately told there was nothing they could do on such short notice and that I needed to make other accommodations. To make matters worse, I was contacted by a third-party timeshare broker involved in this situation and was told--while driving to Vegas with my son--that I would be charged anyway. At first, they refused to issue a refund and would only communicate when trying to sell the package. The **resort fees were never sent to Westgate**, yet they kept my money. Eventually, I received a text admitting they made a mistake and promising a refund. **It has now been over a month, and I still have not received any refund or follow-up communication.** This experience caused unnecessary stress, ruined our trip planning, and feels extremely deceptive. **Please do not waste your money--this company operates like a scam.**

What a joke! Have to gi on a 120 min presentation for every week you purchase!!! Its all a scam and…read morelues when they call and act like you're getting a great deal! Run away!!!!

SCAM SCAM SCAM - we are out $6,000.00. Find your own deals on line - they can NOT get anything…read morebetter than you can on your own. Run away and don't look back

My wife and I attended a presentation in August 2015 at a hotel in St Augustine Fl. We were…read moreimpressed by the presentation which promised discounted vacations by showing "current prices" found on the internet compared to The Leisure Group's/RSI pricing of approximately 1/2 the internet cost. We have to note that "The Leisure Group" is a dealer of Reservation Services International (RSI). We were skeptical but went ahead and traded in our Marco Island Fl Timeshare (which we loved) toward the $10K purchase price for membership. We ended up paying $4645 plus our timehare. We have now discovered that the "Promotional Gift" of a "free cruise" and a 3 day fly/stay vacation is a waste of time/money. There are so many strings attached to the "free gift" that it's almost impossible to take advantage of any of it. Moreover, we discovered that when we tried to book several cruises through The Leisure Group/RSI, the cost ends up being about $100 to $150 dollars less than the cruise company's price for the exact same cruise/time/cabin. At a savings of $150 it would take 31 vacations just to recover the $4650 that we paid or 67 vacations to recover the real cost of $10K. When it's time to pay the $199 annual renewal fee for our membership, we'll save the money and let the membership lapse. We advise anyone reading this to throw away those Promotional Offers, stay home and save your money.

I booked my family vacation through THL and saved a ton of money. A travel agent helped me plan the…read morewhole trip.They have great customer service. I'm planning my next vacation to Hawaii already.

From the owner: THL Vacations specializes in a full range of travel service, including transportation, lodging,…read morevacation packages and vacation club memberships.

How much do YOU value your time? Now, how much do you value your time on Vacation? Nearly…read morepriceless for me! That's the value of a good travel agent. Problem is finding a good agent.... not many have been to every place you want to go multiple times so know exactly the best place to stay and things to do and have the connections already aligned to give you a flawless experience! That's Travelbox Int'l and Mo Nubani whom we used at least 5 times now. Each trip is smooth as silk and not the slightest negative surprise. Even when there is a change, Travelbox already knows and is already working on a solution. Point is, our vacations are Easy, Fun, Stress free and most importantly memorable! Which is priceless to me! Creating Priceless Memories with the Family and the Ones we Love! Thank you Travelbox and specially Mo Nubani!!

From the owner: We are a leisure travel company with a specialization in once-in-a-…read morelifetime experiences for the discerning traveller.

Nearly 7 Hours on the Phone. Still No Resolution. Avoid…read more If I could give Expedia zero stars, I would. I have contacted Expedia more than six times over an unresolved ~$800 flight credit, spending over 6 hours and 58 minutes on the phone with at least four different representatives. I have gotten nowhere. The misinformation has been relentless. First I was told I could use my credit directly with the airline. Then I was told I had to wait a full year from cancellation. I waited. I was then told the issue was resolved and to contact the airline, which I did, multiple times. Every single time, the airline confirmed the same thing: they refunded my ticket to Expedia over a year ago, the credit is sitting open on Expedia's end, and Expedia needs to release it. Yet Expedia keeps closing the loop on their end and telling me it's fixed. I even have emails from them saying so, while nothing has actually changed. To make matters worse, multiple representatives refused to transfer me to a supervisor until I asked five or more times and got extremely firm about it. That alone says everything about how Expedia treats its customers when things go wrong. This is not a miscommunication. This is deliberate obstruction to force me to rebook through Expedia after I've had nothing but bad experiences with them. I will not be intimidated into using a service that has treated me this way. I am now pursuing formal complaints with the BBB and Consumer Financial Protection Bureau, and am looking into small claims court. I'm sharing this review so others know what they're getting into. Book directly with the airline. Save yourself this nightmare.

I am extremely upset and disappointed with my experience booking through Expedia. What seemed like…read morea convenient travel bundle turned into a frustrating and expensive lesson in how easily customers can be trapped by hidden non-refundable terms. Expedia promotes its flight and hotel bundles as simple, convenient, and cost-effective. Unfortunately, what is not clearly communicated is that many of these packages include strict non-refundable conditions buried in disclosures and fine print. These terms are not presented in a clear, obvious way during the booking process. Instead, they are hidden within small links and policy pages that most customers would reasonably assume are standard information. When plans change--which is a normal part of travel--you quickly discover that the reservation cannot be modified or refunded. By that point, the payment has already been processed, and Expedia simply points to the hidden disclosure as justification for keeping your money. What makes this even more upsetting is the lack of support once the problem occurs. Customer service repeatedly falls back on the same explanation: "Those were the terms when you booked." Meanwhile, the customer is left feeling misled, frustrated, and financially stuck. Expedia points to the airline or hotel, and the airline or hotel points back to Expedia. In the end, no one takes responsibility, and the customer loses their money. This experience feels incredibly unfair and deceptive. If something is truly non-refundable, that information should be clear, bold, and impossible to miss before payment is completed. Instead, the current system allows important restrictions to remain hidden until it's too late. Travel companies should operate with transparency and fairness. Unfortunately, my experience with Expedia left me feeling deceived, disappointed, and taken advantage of. Because of this experience, DO NOT USE Expedia and instead book directly with airlines or hotels where policies are clearer and customer support is more accountable.