Some of these reviews are ridiculous. Yes, the management is changing the parking policy but anyone who has a problem with the policy is doing something they shouldn't be doing. It is not unreasonable (and actually advisable) to require residents to have a parking pass. Also, the rent is completely reasonable, the property is well-maintained and the office staff and maintenance crew are wonderful. I have never had an issue with noise or safety. In fact, I find the residents here to be exceptionally curtious and kind. I have lived in Manhattan, downtown Tampa, and Harbor Island, so I have a reference point for what an apartment like this should offer, and this complex does that and more. It seems many complaints are being voiced by questionable residents. I love living here. read more

Do not recommend living here. The sign-up and registration process was a nightmare, and they give us wrong information several times. the amenities are very lacking and the owners are now threatening to tow residents after changing the parking rules overnight. this is an unsafe, expensive, and improperly run complex. read more

I left a Google review but my experience was so bad I felt the need to also post on yelp. I picked this apartment complex because it was supposed to be upscale and the rent was definitely in the upscale price range compared to the apartment complexes in the area. The first issue I had on move in day was with the carpet in both bedroom the were covered with dog hair I went to the office to let them know the manager Anna was a bit rude and stated they cleaned the carpet and would not clean or replace it so I had to hire a company on my own to clean it I did and it was discussing to see how dirty it was I didn't take it personally and just took care of it. The second issue I encountered was with the kitchen sink which fell on my 1st month in the complex the placed a bucket and the sink sat on the bucket for almost a week before it was reinstalled only to fall back down 1 week later. Then the a/c broke in the middle of the summer my unit was on the 4th floor the temperature in the apartment was 84 degrees me and my kids had to live in that extreme heat for above 5 days because they said they had to order a part after fixing it it happened another 3 times I also had to wait about a day or two the other 3 times. The entirety gate was almost never operational and remained wide open for most of the year but the exit gate seemed to always in working order. I asked about transferring to a 3 bed room to give my kids more room they quoted me a very reasonable price to transfer but stated they would charge me a 1000.00 transfer fee and would have to submit to get it waived as I was I. The two month of my lease so I submitted it it was approved but they rented the unit I was to move into but they had more units available but of course the price was almost 500.00 more then the unit we had agreed on causing me to be out of the mandatory 60 day notice to vacate which resulted in them wanting to charge me full rate on the remaining 8 days I was very irritated at this point they said will you can move out earlier but of course they needed approval again by the time they got the approval I only less then a week to pack and move I emptied the apartment but got into the office by 12 to give them the keys on the following day that they charged me at full rate when I threatened to post a review on my experience they because very caring and wanted to avoid me writing the review in an effort to maintain there upscale rating but then kept my 500.00 deposit including the charge they said they would waive. I would recommend anyone looking to move in to this apartment to maybe look at the near by complexes and save your self lots of frustration and money the staff is not as nice as mentioned in some of the more recent reviews that I believe are not authentic this was one of the worst experience I have ever had with any complex and very disappointed in my choice if you do decide to risk renting at this complex be very meticulous and don't let them sweet talk you only to be lied to and frustrated like I was. read more

Many complexes offer similar rates but offer many other amenities. For example, Canopy offers 1 pool, a grilling area, 1 ping pong table, a gym, and a very sad excuse of a car wash station (vacuum never worked), and a dog park. Many other complexes have multiple pools, tennis courts, hot tubs, etc. Of course this a personal preference and those inclusions might not matter to everyone, but I do think this is a valid consideration when comparing prices between complexes in the area. I loved that Canopy has an open parking policy. I've lived in many apartments in Tampa and can say they have the best parking policy. Another drawback is the lack of space and storage the apartment's offer. I resided in a 3 bedroom unit, the largest they had to offer, and there is ZERO closet space. Each bedroom has a closet and there is a pantry. We struggled to find places to store holiday decorations and bins of items we don't commonly use and ended up using the pantry to store these things. There's an option I believe to rent a storage closet within the building for additional monthly fees, but in my opinion not having even a single linen closet is outrageous and would definitely deter me from choosing this apartment complex if I were a prospective resident. Next thing I want to mention is the attitude of the leasing agents and employees in the front office. In my two years of living here, I never experienced a single positive interaction. The ladies in the front are extremely dismissive and rude. I'm not kidding you-- they act like they aren't entirely sure that they even work there. Any question I had was met with a very condescending response which made me never want to go into the office at all, which might have been their tactic all along, but it's an extremely unprofessional one. No one was ever able to answer my questions directly, it always took days for a somewhat coherent response. I remember asking them to remind me of their pet policy once and they acted like I asked them for the codes to the United States military arsenal. It was insane. Nothing in that office is streamlined or efficient in the slightest. Maintenance on the other hand was always pleasant. My requests were usually fulfilled within 1-3 days of inputting it through the website. My roommate experienced mold growing in her closet and put in 2 maintenance requests. The solution from the office was to "keep her closet door open". She had to throw away multiple pairs of shoes and clothing items because of this. Her room was exceptionally more humid than the rest of the apartment and we explained that to the office many times. This was ignored. There is clearly an insulation and or ventilation issue in the room that was not made a priority. I'd like to also talk about the valet trash process and how absolutely infuriating they made such a simple process to be. The way Canopy does this service is so backwards, it's almost incomprehensible. The complex provides a trash can that all trash bags must go in and be put outside on the days of service. You cannot put the trash in any other vessel but you also cannot leave the empty bin outside past the hour of 9 AM the next day, as the service comes in the evening. This means you have to drag a gross outside trash can back into your home every single day. This is such an extreme process and it does not accommodate all work schedules like overnights or 12+ hour shifts. If you aren't home to bring your trash can in before 9 AM, expect a fine by 9:15 AM. Additionally, the trash service provider is a 3rd party contracted by the complex. This makes communication with them very difficult. MANY times they didn't take our trash at all claiming it was "too heavy". If three different 20 year old girls can lift the bag, an adult working man definitely should be able to. A sorry and lazy excuse in my opinion. . Cheaply built units, terrible management, constant nickel and diming with the fees, and inevitable rent increases. ALSO-- would love to note that on our move out invoice (the fees they inevitably charge you regardless of how well-maintained your unit was) we were charged a, and I'm not joking you, "final final bill fee" for $30. No other description or reason. They should just change it to the f*ck you fee because that's essentially what it is. read more

Nice looking... but falling apart. Dog friendly. Good dog park. Close to interstate. Nice elevators. Open parking. Valet trash. Nice inside. Nice patio. BUT... Poorly maintained. Filthy common areas. Stained cement. Moldy drywall. Outdoor hallways with drywall tape & paint coming apart at the seams. Plumbing issues. Many stories from neighbors about unprofessional treatment from the office. Extremely noisy from the expressway noise. Moss covered Tree limbs have been falling on cars. They've not trimmed them in years. Thin walls and floors make for noise from all sides... and especially above. (It's been 2 weeks and the owner responded to this post but did not fix the issues) (I'm not coming to the office to tell a management company how to maintain their property they should know how.) read more

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Please don't move here if you want any quality of life. In the midst of selling my home I had to find something fast and at first glance Canopy seemed like a decent place to live for a short time. After being here for 9 months it's been a horrible experience. The walls are paper thin, I can hear every single step upstair neighbor makes. The trash company that you are forced to opt into always misses the trash and the dog park is never cleaned. It's full of dog poop to the point that it's not even enjoyable to use. MOVE ANYWHERE BUT HERE. read more

Canopy at Citrus Park - Apartments Near Me - Tampa, Florida

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UPDATE: There has been a human sized poop in the elevator for DAYS now! And someone threw newspaper on it instead of picking it up. And when we tried to leave and break our lease- they told us it was going to cost $3,900!!! DO NOT MOVE HERE! read more

Canopy at Citrus Park - Apartments Near Me - Tampa, Florida

my partner and I moved into this community in may 2024. I already thought $1975 was too much for a 2 bed 2 bath apartment even if the apartments are newer. we have had a continuous problem with the power in our apartment going COMPLETELY OUT if we run too many appliances. We called the office several times and submitted several maintenance requests and TECO (Tampa electric) said that it is definitely a problem with the apartment and canopy needs to get an electrician out here. Instead of getting an electrician in here to fix the problem, maintenance just leaves the breaker room (for the whole building) UNLOCKED so we can go flip the breaker ourselves when the power goes out. After hurricane Milton we had a leak and informed the leasing office/maintenance request and the maintenance guy came to look at it and said something along the lines of "we will just paint over it." fast forward a few months and were worried about a mold issue because the leak appeared to be getting worse. they had some company come here and the company was supposed to contact us so we could schedule a date to fix it and prepare for them to take out part of the wall. instead the company called maybe 20 minutes before they were here so we had to scramble to remove everything from our cabinets. they removed our cabinets and basically made our kitchen non functional and we were just screwed for 5 days until they put the wall back together and got rid of the dehumidifier. the cherry on top is that we got our lease renewal a few days ago and they have the audacity to raise the rent AGAIN. Olympus property REFUSES to work with us on the rent prices even though we have been good tenets and have been EXTREMELY PATIENT with all the sh*t we have had to put up with here. these people are insane charging over $2k for this bs!!! read more

Always have had a pleasant experience with the staff and neighbors. When complaints are given, they are addressed with professionalism. Maintenance team is very quick - same day service or by the next morning. I work downtown, but currently have been telecommuting. Keep up the good work. read more

Canopy at Citrus Park - Super pretty! - Apartments Near Me - Tampa, Florida

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Canopy looks like a beautiful community but once you take a closer look you might want to reconsider living there. I lived there with my daughter for several years. In that time, I experienced so many problems and while leasing responds, it's unclear if they ever actually do anything. They are good people. We ultimately decided to move when they increased our rent $500/month this past September. We were already going to be moving but this sealed the deal. When questioned, they said that it was market value. I later found out that they lowered it for other residents. I just didn't question it because paired with all the other experiences I've had there, it wasn't worth it. For example, recently at the pool with my daughter, there were people smoking marijuana, the young girl in leasing came out and all she did was ask them to stop. In general after about 6pm the community smells like a frat house. The community is covered in dog feces from pet owners not cleaning up after their animals. You can hear everything that goes on in the apartments surrounding yours. There were several incidents where I had to call the cops due to unsafe conditions. Example in August, there was a man running around the perimeter of the building at 2am screaming he was going to kill someone. 911 responded and did speak to him. In our time there we experienced neighbors pouring cleaning chemicals off their patio into ours, among too many other questionable situations to list. The highlight of the community IS the maintenance staff. They are pleasant, professional and hard working. You always see them hustling even in the 100 degree heat. Be warned. Upon move out, I was hit with an almost $1k bill in damages with things like $50 for touch up paint, $50 for cleaning, and then a list of charges for things like a scratch on the fridge and stove. This is a community that is about the money and not about the residents. read more

I have lived at Canopy for over a year. I honestly have never had a problem with anything at the community. During the pandemic the community showed a brilliant plan and really showed they care about the residents. It seems like the other bitter reviews stem from rental increases. The market is crazy right now, so I'm not sure if I'm renewing or buying a house. Overall management, maintenance and location have made me a happy resident. -Henry read more

This is the worst place I have ever applied at. I did the application and I have myself and my daughter who is 20 and my fiance. We paid everything that they wanted and we submitted all documents like photo ID and paystubs. All of a sudden they call and asked me for an extra photo ID I asked them why they said because the third party who does the credit check and background asked for it I said I have never had this. They would not tell me who they were talking to about this so I asked for the phone number of the third party I got a hold of them and they said the should have never asked for my social security card all we need is one photo ID and we see you sent it. They said they would have never asked for my social security car. What I don't understand they never asked the other adults on the application the same thing it was just me. read more

Office staff is generally good, with the exception of a couple of people. Maintenance and grounds crew are friendly and do a good job. Valet garbage pickup does not collect on Fridays and Saturdays so trash bags often sit in the breezeways all weekend long, and there is no recycling pickup. Pool is often overtaken on weekends by certain residents and their many family members who don't live there. Traffic noise from Veterans Speedway is often VERY LOUD. So much marijuana being smoked in the complex, it should probably be renamed Cannabis at Citrus Park. read more

Really nice place. The staff are friendly, the location is good and the property is newer. There's a cute dog park and they have been doing pet of the month recently. Dog/pet friendly! read more

I've been with Canopy going into my third year now. I really enjoyed my time here up until recently. My biggest frustration is the $300 rent increase for a 705sq apartment. With people still struggling financially from work loss due to COVID, I thought my community would have been accommodating and understanding of how hard it is financially to come up with another $300 a month. They absolutely were not and refused to budge. I renewed because I was not in a position to move but the cost is making me have to take out loans to care for it. Also, this may seem so small, but they took away the coffee machine in the clubhouse as a COVID restriction - which I understood. However, I toured many competitors properties in the area before I committed to my lease renewal with Canopy and they all offered residential amenities such as coffee in the clubhouse. I reached out to inquire about this as I imagine they'd want to be as accommodating as other properties in the area but was told that this wouldn't be coming back until cases drop - so never? Seems like an excuse to get out of providing a costly amenity when we are all paying rent increases well over 20%. 2 months isn't enough time to prepare for this kind of increase either. The right thing to do would have been to lower rates or give more notice for such a huge increase. The grounds aren't as clean as they used to be. The first floor breezeways smelled like bleach at least once a month but I can't remember the last time they've cleaned. The building could do with some pressure washing. They removed a tree recently and have yet to care for the hideous landscaping left behind from the tree removal. As another comment mentioned, they did add speed bumps which I understood as the parking lot can be very narrow in some places but they could have made more thoughtful choices such as a speed table or a bump that's less aggressive when you drive over it. It takes some careful precision to go over it in a way that doesn't toss you around. This is also bug central which isn't really their fault but worth mentioning. Every few months, there is a infestation of something. Centipedes were a huge issue when I moved in. Then caterpillars. Now baby frogs when it rains. I had a huge issue with German roaches due to a former upstairs neighbor which took many pest control visits and then moving out to resolve. If you hate bugs and amphibians, this isn't the place to be. The pro side of Canopy is their maintenance staff. They are always quick to resolve issues and friendly if you see them driving around the community. This property isn't worth the cost. I toured brand new properties in interesting areas like Westshore and South Tampa that were brand new and the same cost as Canopy. This community is several years old and in Citrus Park... the value isn't there. read more

Canopy at Citrus Park Tampa Florida Is this the Luxury Experience you been looking for? RENTER BEWARE: Set the right expectations & maybe you won't be disappointed. With that being said, I had very low expectations of this place and they were even lowered after moving in. Having lived here for several months, here is my review. Glaring Issues: (1) Smokers Paradise: Don't move here if you want clean air. People walk the community smoking and throw their cigarettes on the ground. People smoke cigarettes and marijuana on their balconies all the time. (2) Watch Your Step: Several people have dogs here, especially large ones. Mess clean up stations are provided on the property, but often people let their dogs go the bathroom wherever and don't pick it up. (2) Fee 1 On top of rent: $25 Trash fee from Valet Trash, you're supposed to put trash outside your unit between 5-7 PM. Often have seen the trash collectors come after 1 AM during the work week. Nothing like having trash sitting in the heat for hours. Usually 2-3 people are seen collecting the trash, loading it into a pickup truck, then unloading it at the trash dumpster, coming back and then collecting more. Keep in mind, you have to put your trash in a tiny little trash can they supply and if you don't bring it back in by a certain time, they try to fine you. So many people leave their trash on the floor, which in turn makes the place dirty. The Leasing office has removed themselves from taking any responsibility on these matters. (3) Fee 2 On top of rent: $15 fee for Fetch packaging, again worthless. Amazon, UPS, USPS, FedEx, etc. all deliver just fine to your door. They say it was implemented because people's packages were being stolen, don't buy it. It's a fee you will pay, but will probably find it not worth the hassle of signing up for and dealing with. Again, the Leasing office has removed themselves from taking any responsibility on these matters. (4) Noise: The units are noisy, can always hear neighbor's movements, whether they are above, below or to your side. (5) Poor Communication: They blast you with emails, several spam ones, but then don't tell people that tree trimmers are coming. The tree trimmers ended up cutting trees and branches that are over people's cars without telling them to move. (6) Unkempt: They mow the lawn and leaf blow around the property, but don't clean the sidewalks and leave all the debris blown by the leaf blower to accumulate. (7) Lack Accountability: The Leasing Office lacks any follow up. They will disregard your complaints. They are disconnected from the Corporate Office Olympus Properties. The Corporate people are just as dismissive, unorganized and unresponsive to tenants. No accountability for anything. (8) Frequent Move In/Out: Mostly a one and done place. No real community, as people are seen moving in and out weekly. Plenty of people moving out even during the middle of the month. (9) Individually Priced: Good luck finding out what your renewal lease rent price will be. Ex: The rent price can vary greatly vs whether you do a 11, 12, or 13 month lease and you don't necessarily get a better price for signing a longer lease. Pros: (1) Central Location: Close to stores, mall, highway, airport etc. (2) The units are semi new, but lack upkeep, are worn out and dirty upon move in. (3) Offer various lease term lengths. read more

Canopy is very centrally located to all shopping, dinning and more. The community sits under oak trees and is beautifully kept. The community has elevators, dog park, fitness center and pool. You are 20 minutes from downtown and 10 minutes to the airport. The interiors are white and modern. There is only carpet in the bedrooms of the apartments. read more

Although I haven't moved in yet. So far my experience has been great. Ashley was extremely helpful and friendly and the property is very well kept. Lots of oak trees and a beautiful pool and sitting area. The apartment has a nice open feel with granite and a barn wood looking vinyl floor. The ease of viewing the apartment during COVID was impressive. Looking forward to coming home here. read more

Great customer services at the front office, since our very first visit when we were looking for a place to rent, they made us feel at home, it was their customer service skills what made me choose this apartment complex when compared to the other two options we had at the time. read more

We are very satisfied with the quality of customer service by the employees at Canopy, especially Susana, Ashley, and Javier. We appreciate that they can speak Spanish and are always willing to help us with our questions. It is nice to know that we can count on Canopy to help us when we need it. Gracias!! read more

Somehow I locked my bedroom door. I contacted the emergency maintenance team and they helped me right away. The office staff is very helpful as well. read more

The community center and fitness center are great and the office staff (especially Susana) are very helpful.