We recently moved into our new apartment a few weeks ago and absolutely love the place and the…read moreenvironment. The staff and tenants are super nice and inviting to the community. Angelina is very helpful and patient with us and answered all of our questions, we always felt we were in good hands when things were left in her care. Adrianna and Gia are also great and haven't steered us wrong since moving in. service tickets are closed within 48 hours and even follow up to make sure everything went accordingly. couldn't be happier with this property and the way they do business. Keep up the great work.

This is our second year living here. Honestly, the first year was fine and we really had no…read morecomplaints. But year two has been a completely different experience. The biggest ongoing issue has been ants coming out of multiple wall outlets and sockets in our apartment. When I first reported it to the office, they told us they were fruit flies, which made no sense. They eventually sent an exterminator out, and he confirmed they were definitely ants. He explained that the ants were actually inside the walls of the building and gave a long explanation about returning to treat the larger building issue. That was months ago, and we have never seen him again. The ants are still here, so at this point we've just bought our own supply of Raid and stopped bothering with work orders and we do not wish for them to send anyone back. We also had issues with the "smart" smoke detectors they installed. They would go off at random times, extremely loudly, during the day and in the middle of the night while we were asleep. They eventually replaced ours with the older version, which fixed our issue, but our next-door neighbor apparently still has the smart ones. Because the walls are thin, when hers randomly goes off, it's loud enough to wake us up. For a place advertised as a gated community, the gates seem to be broken more often than they actually work. On top of that, the garage entry door to our building--which is supposed to require a key card--has been broken for months. I reported it and was told they were waiting on a part from a vendor. Four months later, it still hasn't been repaired, which means anyone can access the building through that entrance without a key card. Considering how astronomical the rent is, these issues are really disappointing. We're definitely counting down the months until our current lease is up so we can move on.

I was a resident here long ago for a few years. I loved my…read moreapartment. When I moved in everything was ready and good to go, no problems. If ever I needed something repaired, it was fixed pretty quickly. The staff has always been kind, and if I ever needed something, I knew I could call and get an answer. The parking is ample, no assigned parking and garages are available for rent. The property is well maintained, clean and lush. The pricing is about right for the area, in terms of a nice apartment. It's been the same management company for a long time so no rules changed while I lived there. The location is perfect, right in the middle of it all, close to everything that you need. If you're looking for a nice apartment complex in Brandon, this is definitely the place to be.

I have lived here for over two years. I can completely substantiate other people's negative…read morereviews. My wife and I have had to deal with the same exact issues for over two years. There are certain residents that get treated very well and certain one's they harass nonstop. The roach infestation is out of control. The pest control company they use, more or less, just spray water around saying the problem is handled. It's not. The only reason we have stayed here is because we have been in the process of buying a house. Now that Amaranta "Uri" Alvarado, the property manager, has found out, she has made false allegations about one of my support animals. I still can't even get an answer as to which one is accused of the behavior they are alleging. So basically one of my dogs is facing the death penalty, that I rely on everyday for support, over false allegations. Be warned, stay as far away from here as you can. The property manager hates people that don't look like her and hates your pets to the point that she has no problem lying to get them removed and possibly euthanized. Don't believe the five star reviews. That is their own employees and their family members putting those up. The property management company spends more time on getting negative reviews removed then they do meeting their actual obligations to their residents. Sameera bribed us to remove a negative review right before moving in. She drug her feet getting the approval done even though both of us were more than qualified to be here. Our credit scores were way over what they required. You could cut my income in half and I would've still been qualified. This place is not good.

We stayed at Island Suites for 3 nights and it was a great stay! The apts are located on a quiet…read morestreet on Davis Island which is only a few miles from downtown Tampa. The apt was clean and exactly as described. It is small but perfect for one or two people. It is located in a safe area and we walked everywhere to explore-! Only a few blocks from the DI village for coffee or a bite to eat and we even walked to the end of the island to see the airport and explore the beach. Neighbors were quiet and the apt was furnished with everything we needed. Oh - and the bed was extremely comfortable- which is always important! Dan was very responsive to any questions we had and we are glad we found the Island Suites to check out the Tampa area!

I can say that I was the first resident of Island Suites After Moving from Colorado. Dan who is…read morethe owner was extremely responsive up through my entire moving process. After check in I was greeted with a letter welcoming me there and it felt great knowing they care that much about customer service. The units have everything you need in an ideal location in Davis Islands close to bars and restaurants and the water. I can honestly say that Dan went way above from a customer service perspective the entire time I was there. Any time I asked him if anything he would address it right away. His company stands above every corporate housing company I have ever used for one reason...him. The guy goes out of his way to make sure you are comfortable the entire time. Thank you again Island Suites and Dan!

I would suggest going to a different residence. Garage is picked up by children leaving trash all…read moreover the floor. The dumpster is always full of trash. I loved the look at first but, the office has poor communication and customer service which made the place less pleasant. They do not care about the residents just the money. Maintenance picks and choses when they want to come into your apartment when you're not home. The management team is highly unprofessional with poor attitudes and blame the residents for issues rather than holding any accountability. Not to mention the staff especially the property manager Ashlee sleeps with people on the property! Traffic leaving the community is insane and not worth it. The location has gotten heavily populated so if you have to commute be weary.

My car has been broken into finding out December 16 11:51am my car has been targeted again, it…read morewasn't towed this time but the key ignition is broken / ripped out. Extra lightbulbs for my headlights were broken and scattered on my drivers seat. Nothing was stolen someone thought it'd be fun to break in and damage my car. Steal it I don't know. This isn't the first time either,a couple months ago my car door was flung open nothing stolen, everything where it's left. My partner thought he possibly just didn't close the door the night before ? And I didn't really question it. And now that I look back at my car door being open, being the only vehicle towed "for no tag" (yet there were other vehicles not tagged in resident parking) my car all the way at the back of the community was picked out to be towed. And now my ignition starter being ripped out and lightbulb glass scattered on my seat. I'm a stay at home mom, I don't talk to anyone or come out! Who hates me this much to do this and before Christmas. I filed a police report. This place doesn't seem like it has cameras. Its 11am but for other yelp people, I'll take a picture about how the night lamps that they have posted DO NOT WORK back here. Two of them are out and it's been like that for months now. It's dark as hell to be walking to my apartment with my 8 month old. And you know what All im probably going to get is sympathy's from the office and a snarky comment from the manager like she left previously. Just how FREAKING UNFORTUNATE.

The apartment complex is extremely old, walls are very thin. There's no reason why you should be…read moreable to hear EVERYTHING your neighbors are saying and doing. I have not been able to relax because every single day the neighbors are incredibly inconsiderate, banging on the walls, screaming. You can literally hear them walking, the floor on this side squeaks. It's absolutely ridiculous. I've sent in multiple emails and video proof that the neighbors are like this and nothing has been done. It's no way to live. Definitely can't wait to leave.

Cortland's premise, according to their website, is putting the resident first. They are not…read moreholding up that value. They have actually taken away from the residents by reducing office days (not reducing hours but actually took days off there time). We now only have access to the office three days a week. They opted to close two days and only offer appointment only on Saturday. Additionally they have removed some abilities from the office, making the resident to have to call a corporate number and speak to a faceless person who has no stake in the residents on the property. When you do get a chance to visit the office everything is resolved by directing the resident to the portal where they can do it themselves. Ultimately, Cortland seems to want to run a virtual property.

I have lived here for several years. I will not be renewing again. Poor management with lots of…read morerules, yet no one enforces any of them. Used to be a very nice place to live, but the current residents seem to only care about loud music, pool parties and smoking weed, even though it's a "no smoking" community. Place has gone way downhill. Too many others to choose from being built nearby. Stay away from this place.

I have visited this apartment home complex twice and the staff are always so friendly and…read morewelcoming. The pool feels like I'm at a resort and I felt so relaxed walking around the lake. Love this place. I look forward to living here when I move to Tampa.

Dana Mangold was very attentive and made sure my move was as smooth as possible. But once I moved…read morein she also made sure that any concerns were made. So far so good. Thank you Shinella Braithwaite

My husband and I were genuinely excited to call this community home after touring the property, but…read moreunfortunately our leasing experience was incredibly disappointing. We applied on the date we were instructed to in order to receive the advertised 6 weeks free special at the quoted rent. When we tried to submit our application, the online payment system would not process our payment. This happened after office hours, so we called first thing the next business day. By then, the rent had already increased. We were told someone would check with the regional manager and call us back, but we never received a callback despite multiple emails and follow-ups. When I later met with the property manager, Sarah, she informed us that the apartment we originally tried to lease had already been rented--something no one had communicated to us. She confirmed that our application information had been entered into the system on the original date and apologized, but the only available units were about $100 more per month. Because we were on a timeline with our current lease ending and loved the community, we were still willing to move forward, expecting the original promotion to be honored since our attempted application was documented. Instead, we were told we would only receive a $750 concession. After finally reaching the regional manager, despite multiple unanswered voicemails, he refused to honor the advertised special because we didn't call until the following day--even though the office was closed when the payment issue occurred and the system clearly showed we attempted to apply on time. There was no accountability for the technical issue or the lack of communication throughout the process. Communication continued to be poor. We had to follow up again just to receive our lease documents after being approved, and when they finally arrived, they included additional fees that had never been discussed. The promised $750 concession also wasn't reflected in the lease. After paying nearly $400 in application fees, we ultimately decided we could no longer move forward. The lack of communication, failure to honor the advertised promotion despite documented evidence, and overall customer service left us with little confidence in the leasing process. The property itself is beautiful, but management's handling of our experience was extremely disappointing. I hope this feedback encourages improvements in communication, transparency, and customer service for future residents.

Everyone that works in the office has been extremely nice and accommodating and took time to take…read moreus on a tour when we were just coming to look at the property and find out availabilities. And are very understanding unlike a lot of places. They care to try to move us in quick so that our 4 year old can have a Christmas and be able to move in and put our Christmas tree & decorations up since it's December 7th now and the office is Beautifully decorated for Christmas! My fiance, son, and I were looking for a new home and got a good recommendation for this place from a friend we used to work with. We have always been good tenants, very clean, quiet, and such and the property seems very peaceful and is clean and kept well so seems like it would be a perfect fit for us! We are packing now and extremely excited to have the chance to call this place home! Will update later to see how things go but God is good and I believe everything will work out. This is definitely a hidden gem I'm very grateful to have found! *Jena*

From the owner: Experience Brandon living at The Easton. The professional leasing team is eager for your visit…read more This apartment community provides a wide variety of amenities and features. Some of these include: yards, smoke-free options, and rentable storage units. Contact us today to learn more about our community and make your move to The Easton.

It's been a trying experience, the overall property is nice. I've seen some positive changes and…read morethe management staff is doing a good job of working on some things. The maintenance staff was not doing great at first, but I've noticed some positive things. My friends and I have enjoyed living here and are looking for some others to join us!

It's been awful. When the hurricane hit which was 9 months ago, they let everything go down hill…read more They do not landscape, the grill, the fire pit has never worked but only for one week. The floors outside the apartment look awful, they don't clean them well. They truly don't care. People are constantly walking in the main pool area, I would never ever recommend living here. I've lived here one year and it's been awful.