What was supposed to be the experience of a lifetime along the Amalfi Coast turned into one of the most uncomfortable, misleading, and upsetting excursions we have ever taken.
We booked and paid for a private yacht experience that advertised stunning views of the Amalfi Coast, swimming in the Mediterranean, champagne and drinks, sun coverage, comfortable seating, and bathroom access. Instead, the company overbooked due to greed rather than any concern for creating a beautiful experience for their "guests."
When we arrived, our group of seven was placed onto a small dinghy that appeared to be intended only for transporting guests from shore to the actual yacht. It was essentially a blow-up boat with seating for maybe five people, yet they expected seven passengers to ride in it on rough water.
The dinghy was completely unsuitable for this excursion. There were not enough seats, the ride was extremely rough on the choppy water, and because the boat sat so low, we were constantly splashed and soaked by seawater. We spent the entire ride gripping onto the sides just to avoid being thrown around or bounced out of the boat. By the end, we were sore, exhausted, sunburned, and miserable.
None of the promised amenities were provided. There were no drinks or champagne, no opportunity to swim in the Mediterranean, no bathroom access, and no shade or cover from the intense sun. Not even a bottle of water was offered. They expected us to pay over $200 PER PERSON for this experience with absolutely nothing included. What was marketed as a luxury yacht excursion was nothing more than being crammed into an unsafe and uncomfortable transport boat.
The most upsetting part was the complete lack of safety precautions. My daughter was terrified the entire time. No one explained where life jackets were located or what to do in case of an emergency. The entire operation felt careless, unprofessional, and potentially dangerous.
After reporting our experience to the company, their response was that they would "take a loss" if they refunded us. A loss? The dinghy was clearly already being used that day as a transport boat, and it was nowhere close to the private yacht experience we paid for and were promised.
The company is called "Can't Be Missed Tours"? More like PLEASE miss this.
DO NOT book with this company unless you are comfortable showing up expecting a yacht excursion and instead being thrown onto a crowded blow-up boat. Completely unacceptable and deeply disappointing. read more