We did the Rome in a Day Tour with Vatican, Colosseum & Historic Center with Walks and it was…read morephenomenal. With an early start we were able to see several of the key sites including the colosseum and Vatican City. Our guides were amazing and so knowledgeable.

I booked a tour for our family with Walks of Italy (also called "Walks & Devour Tours") for the…read morePrivate VIP Colosseum Tour with Roman Forum & Palatine Hill. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!! First of all, we booked our tour for four people months in advance, and reserved an 8:30am slot (as the morning is the best time for this tour in late May, as Rome gets hot fast). A few months later, I was informed that our start time had been moved to 10:00am, with no options to rebook at a different time for the days we would be in Rome (5 days in late May 2026). We received instructions on where and when to meet our guide, for this small group (basically, our family) VIP tour. On the day of the tour, we arrived early at the designated location, but our guide was not there. An employee at a nearby cafe insisted that "the tour groups meet down those steps" and pointed to the pathway to the entrance of the Colosseum. We went down the steps and looked around but could not find our guide. When we returned to the designated area (still before the 10am start time), a guide from another company told us our guide had been there but had left a few minutes prior. We went looking for the guide "with the green WALKS sign" but could not find him/her. I tried calling the customer assistance number provided in the email but was put on eternal hold. More than an hour later I was finally able to speak to a customer service representative, who said "because you missed your guide, there is nothing I can do for you" (or words to that effect. Because our guide had our tickets/passes to get into the Colosseum and Palatine Hill, we had no way to even visit the Roman Forum. I logged into the government-run website to see if there was any way we could purchase scheduled-entry tickets for the Colosseum sometime later when we were still in Rome, and the only tickets were for late on our last afternoon, when we had already scheduled a "Small Group VIP Tour of the Vatican Museums" with Walks & Devour. I purchased these tickets, knowing that we could end up having another Walks & Devour Guide disappear/no-show leaving us to miss pretty much everything we had come to Rome to see. When I tried to cancel our VIP Vatican Museum Tour, I was told that we had already passed the refund window. When I explained what had happened, the customer service rep said there was nothing she could do. DO NOT BOOK ANY TOURS WITH WALKS & DEVOUR!!!!

Want a guided tour for low cost? This one is technically Free. This is a great way to be educated…read moreabout the sites rather than just showing up for a picture without any reference. Our tour guide, Laura, was informative and a trooper on a rainy day that included many who defected from our group once the wind kicked in. You get to stop at Rome's top sites. When it's over, you donate whatever is on your heart. The guides work on donations only. My only complaint is that after two hours, the tour stops, and you're pretty far from where you started. So we got lost trying to get back, eventually giving up and hailing a taxi. Book your ticket online, and be directed to the meeting point. Highly recommended.

After being denied by another tour company for not having reservations, I contacted this one to…read moremake sure we didn't need one for their 4:30PM evening Colosseum tour and luckily we didn't. The meeting point is NEAR the spanish steps in front of the statue by the Versace building. Our tour guide was Fredricka (sp?) and she is a TRUE local Italian! She took us all around the city, stopped at the Trevi Fountain, Victor Emmanuel Monument, the Forum of Cesar and towards the Coloseum. We ended the tour right around sunset at the Colosseum which made for AMAZING photo ops! Fredricka is SUPER knowledgeable about the city and its history that everyone in our group was extremely impressed by her tour! She even recommended a small cute little local restaurant to us nearby that we would have NEVER found because it was so hidden from the main busy street. Definitely do the city tour with this company and if you get Fredricka, that's a bonus!

My wife, mother-in-law and I used this company. We were running about 3 minutes late, even though…read morethe messaging we received was very clear to be early. My mother-in-law is elderly and getting around with her took more time than expected. Still, we arrived at the staging area and the staff was still very pleasant and accommodating. You can tell they were getting us to hurry because they know the area would be overrun with other tour groups. They really wanted us to have the best time and experience there. And they sat us in a very good spot for the Wednesday audience with the Pope. I would definitely recommend this company.

Great tours! We did the Colosseum and Vatican tour. The Colosseum tour was with Ferdinando and his…read moreknowledge and passion for what he was showing us was obvious. He is definitely highly recommended. He is an archaeologist as well so he had a lot of fascinating things to share with us. We actually ran into him on three separate occasions in Rome by chance and he was great to talk to each time. The Colosseum tour we took also included the Roman Forum and Palatine Hill (both even more fascinating than the Colosseum in my opinion). The Vatican tour was with Claudia and she was equally as knowledgeable and fun! She obviously knew the folks she needed to to get around in this massive complex without having to wait for anything. The "no-line" entry most tours get has lines here. She had the hookup to get us even past those lines. The tour starts through the Vatican Museum and it was very crowded at the time we were there. She fought to make room for us to get in front of the masses to get a close look at all the things she wanted us to see. It was great to see her genuinely care about our experience. Just about every other tour group we saw in this places had at least 30 people in them. Both tours we took with Real Rome Tours had less than 10. We all had an equal opportunity to experience these beautiful sights with great knowledgable folks who even stuck around to answer any questions we had. They also give great recommendations on restaurants and other places you need to see while in Rome. Gerard was also a pleasure dealing with while booking our tours. He is well organized and gave us a great alternative when we wanted to do the Colosseum Underground tour that wasn't available. It worked out perfectly for us. I couldn't recommend Real Rome Tours any more.

I booked a Colosseum guided tour through LivTours for my family during a long planned trip to Rome,…read moremeant to celebrate my son's graduation from Lehigh University and my daughter's high school graduation. Instead of a memory to celebrate, we left with one none of us will forget for the wrong reasons. LivTours guides do not give guests individual paper tickets. The guide holds all admission on an electronic ticket and hands each guest a small sticker as the only proof of entry. On an extremely hot day, my sticker came loose. Our guide walked ahead with two other guests to the bookshop and, by her own account, only glanced back and saw our group heading toward the exit. She never confirmed we actually made it out and never checked that each of us still had proof of admission. When I reached the exit checkpoint, staff asked for my ticket. I had none, because LivTours never gave me one. I was told it was illegal to be in that area without a valid ticket, pulled aside, and questioned. The police were called. I stood there while my wife and children watched and had to step in to try to help me. My wife eventually pulled up our purchase receipt on her phone, and that is the only reason I was allowed to leave. LivTours admitted in writing that the guide saw our group heading toward the exit and left without confirming we made it out. She did not secure our exit. She did not check that everyone in the group actually cleared the checkpoint before she walked off with two other guests to the bookshop. Making sure a group actually exits a controlled site, not just watching them walk in that general direction, is a basic responsibility of a tour guide, especially one holding the only ticket that gives that group the right to be there in the first place. As an African American man in a foreign country, being publicly stopped, questioned, and detained by police in front of my family was humiliating in a way that is hard to put into words. This was supposed to be a trip celebrating my children's accomplishments. Instead they watched their father get pulled aside like a criminal because a tour guide walked away without making sure we had what we needed to leave. A LivTours representative called me shortly after and told me directly that a refund would be issued. Weeks later, after I put the complaint in writing, LivTours reversed course completely. They now claim the tour was "completed as planned" and that the incident was outside their control. Their own emails contradict that. They admit their guide saw us walking toward the exit and left without confirming we got out safely. They admit they do not provide physical tickets to guests. Those two facts together are exactly why this happened, and it happened because of how LivTours operates, not because of anything my family did. I would not recommend LivTours for any tour requiring facility exit past a checkpoint. Ask directly whether you will receive an individual physical ticket before you book, and get it in writing. Reggie

We had an amazing tour with Maria Claudia through the Vatican City in July! She was so…read moreinformative, pleasant, and a real trooper guiding us in 100 degree weather! She was also very thorough and accommodating. We even watched her swoop up an injured bird in her hands to rescue it from getting trampled by tourists. Overall, an unforgettable day! Later the same day we did a Coliseum and Ancient City tour with Gabriella, who gave the same awesome informative type tour, and did it with a fab attitude in the humid heat. Overall, I would say this is a great company!

This is a great tour company. The guides are well knowledgeable and have a true passion for the…read morecity! They also know about the not so touristy spots you can venture to if you want to explore. Offering such a great tour for free is amazing, but make sure you tip your guides well! They deserve it!

This is a free walking tour around Rome. Most tours that you have to pay for do not tell you about…read morethe history around it, but this tour does. The tour gives a history of the city, an introduction to Christianity and origins of Rome. The tour is about 3hrs long but it covers Porta del Popolo, Piazza del Popolo, the Tomb of Augustus, the Pantheon, Piazza Navona, Fountain of the Four Rivers, Ponte, Sant'Angelo, Castel Sant'Angelo, and gives an introduction to the Vatican. The tour guides also give recommendations to places to eat, visit, nightlife locations, and discounts towards the skip-the-line Vatican tour. I highly recommend the Rome's Ultimate tour. You would have to make reservations online ahead of time.

Do not book this tour! The tour guide was Andrea and she was rude, they separated our group and she…read morewas not willing to answer. She told me to stop talking as I was talking about the rest of our group. They told us tour was at 9:45 and it didn't start until 10:45 am. The tour guide also wasn't explaining much and wasn't tech savvy. Took forever to even get our tickets on her phone. She got mad I was trying o take a photo and told me I could come back later but she stopped to answer a personal phone call. Book through someone else!

Only tour in my life where we had to look up Wikipedia DURING the tour…read more My Italian friend recommended this agency because we are Catholic, coming for the Jubilee and wanted a religion-centered tour - Jubilee/Early Christianity. The other people on our tour were also devout Catholic. I believe the tour was done by Maria Lazara. We do not know her name because she did not bother to introduce herself, nor did she ask our names (aside from checking our family name off). We met at the statue and then without any introduction to our tour, nor introduction to the St John of Laterna Church, she marched off in front of us to the Church's portico. It was a bad start. That's the main complaint: she gave no introduction to the tour or any site, she gave no church or historic context on how things came to be or how they evolved. She gave no Catholic perspective. A tour guide needs to be a storyteller! And I expected a guide well-versed in church history, both religious and urban! Instead, it was a bunch of random historic facts. She primarily spent her time pointing out symbolism in the paintings and mosaics. Clearly, she majored in art history, and the history of Christianity was a boring sideline to her. She liked pointing out that Laterna was populated early, while most of Rome was countryside - but why? How did that change? Where did Catholics live and why did they move? Why were these churches chosen for their Holy Doors? Why only 4 doors? She told us the Laterna Holy Door was an original bronze and a couple more facts and then we marched through as it were nothing. Nothing about why it is special that they are open, how Catholics view this moment, etc. IT IS SPECIAL. In speaking about the Jubilee, the only thing she said was that the Pope first started it once every 100 years, and since the Roman townspeople made money on tourism from the incoming pilgrims, they moved it to every 33 years or when they wanted. That's it - Jubilees were about making tourism dollars. End of her story. None of our group of 3 heard that the Sacred Steps were brought from Jerusalem and why, and where they were placed originally. All she did was say "it is not a hard job to move stairs." THEY ARE SPECIAL. She just said: you can up if you want, I'll wait here on my phone. Again, her specialty seemed to be art history not Catholic traditions or history, and 75% of the time, she spoke about symbolism. The blue and yellow of Mary, the keys of St. Peter. That's fine but there was no narrative, no church history. The tour ended exactly at 12 p.m. Clearly, she was glad to be out of there. Another note - yes, her English vocabulary was good, but she spoke sing-song Italian style and it was hard to follow her. She does not have the cadence of an English speaker. Very disappointed in Eternity Tours' guide. Aside: I really enjoyed Eternity Tours newsletter mailings.

We had a fabulous experience with Kid's Tours. Laura was great to deal with - understood just what…read morewe wanted ..... The tour itself was the highlight of our trip to Rome. Although we signed up for a kids' tour, the adults enjoyed it just as much. Francesca was delightful, charming, knowledgeable and so responsive. We all adored her - kudos for a super, awesome experience.

From the owner: Kids tours of Rome offers private tours for families with school aged children. Make your trip to…read moreRome, Florence or Pompeii an unforgettable one!

Great service, friendly staff. Last minute reservation and took only 10 minutes to arrive…read more We had a private driver in a luxurious car for the standard airport taxi fare. Highly recommended!

I would highly recommend Taxi (NCC) a Roma service. Also, make sure to request for Ariel Lorenzo…read more You can also reach him by whats app as well. I am so happy that someone arranged in advance for Ariel to pick us up from the airport. It was the best way to start off our trip in Roma. Ariel Lorenzo had picked us up on time from the airport and dropped us back off at the airport on time. This gentleman was polite and beyond professional. I believe from the beginning of him picking us up, to the end of him dropping us off at the airport that the service was beyond excellent. My opinion of the taxi service in Amsterdam and Belgium has not been the best. So when we actually came across a taxi cab that was honest, professional and polite I wanted to say thumbs up man, finally, I get a taxi cab that is on point.

I try to arrange a walking tour the first day in a new city and that worked out well with the Rome…read moreby Night Free Tour as it started at 8:30 pm which gave me time to get to the hotel, unpack and have a nap before heading back out. Some of the best advice I've had for fighting jet lag is to stay up as late as you can that first night and what better way to accomplish that than walking around until nearly 11:00 pm! Nicola was our tour guide tonight and there were three others walking with us. His knowledge of Rome is encyclopedic, pointing out darned near every little thing as we walked past monument after monument, statue after statue, ancient roman road after ancient roman road. We stopped at a water fountain and became honorary Romans. We engaged with the Presidential Guard at the Presidential Palace (if the Italian flag is flying, the President is in the palace), we climbed a bunch of steps, we walked down a bunch of steps. Rome is a different city at night and it's fabulous to see it without the crowds and without the throngs of tourists. I recommend the Rome by Night Free Tour! And yes, it is completely free. If you're still here at the end, please tip your guide appropriately! [Review 19104 overall - 275 in Italy - 74 of 2023.]

Excellent FREE walking tour!…read more I had booked a 5:30 p.m. tour for the day I landed in Rome. I am glad I did this on my first day here as it helps you find your bearings in the area a bit and gives a wonderful over view of a lot of the key historic landmarks around the route of the tour. The tour met at the base of the Spanish Steps, in front of the Keats-Shelley Memorial House. I think there were about 20-25 people in our group to start off with. Stefano was our guide. He was funny, very informative & entertaining & engaging throughout. It's a 2 hour walking tour, could run a few minutes over, comfortable walking shoes are recommended and it's all outdoors with brief visits inside some churches along the way. I believe they run the tour rain or shine. This tour is definitely a great over view and I would recommend doing it at the beginning of your visit to Rome. We started from Spanish Steps and made our way through the area, passing by various historic landmarks, churches and other buildings. Stefano kept us engaged & informed about a lot of the relevant history. Along the way, Stefano gave us many tips, do/don'ts as well as restaurant recommendations (two of which I ended up trying and they were good). We stopped by the Pantheon....and the tour ended by the Trevi Fountain. Some people left before the end of the tour so there is no compulsion to stay the entire length of the tour. Met some fun people, made some friends. More than anything it's a FUN tour, not a stuffy boring one. The tour is Free; so do show your appreciation by tipping your guide! Thank you Stefano!!!

Excellent tours of both the Colosseum and the Vatican. Both tour guides were very friendly,…read moreknowledgeable and responsive to questions. We learned a great deal during a relatively short period of time. Looking forward to going to back to Rome!

We went on the Last Supper and Duomo tour with Clara, and she was an excellent guide. She was…read moreextremely knowledgeable and provided so much interesting insight and information throughout the tour. Her experience and guidance made it easy for us to navigate the different sites and get the most out of our time. Having a guide for both the Duomo and the Last Supper was especially valuable, as we were able to skip the lines and avoid unnecessary waiting. I had considered visiting these sites on my own, but after experiencing the tour, I'm very glad we chose to go with a guide. Clara's knowledge added so much to the experience, and everything went smoothly and efficiently. I would definitely recommend this tour rather than trying to do it on your own.