Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

My husband and I are very impressed with the quality of the door unit and the customer service was…read moreexcellent. Daniel was wonderful explaining the various doors that were available. and provided clear explanations to our questions. We would highly recommended them to anyone requiring windows and doors.

Windows From Warriors totally crapped out! 15 large windows…read morecontracted for in May 2025. Black vinyl exterior and interior were paid for, but they pulled a bait and switch - gave me white interior vinyl that was cheaply spray painted black. All are scratched as vinyl is not made to be painted. Owner denies any problem and I'm out $8000.00 deposit after more than 6 months. Initiate lawsuit and filing a criminal complaint for fraud. Beware of doing business with this company.

Would certainly recommend. Great experience working with windows from warriors. They performed…read morequality work at great value. Will be using these guys again for any other projects

I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

Came out quickly, very professional and gave us a great quote. After shopping around and seeing…read morereviews, we were happy to give them our business. Would recommend.

Jeff will only do a job according to manufacturer recommendations, and GA. codes. Opened my eyes…read moreto quite a few things wrong, where I had let others work on my house for a cheap price.

We've hired several contractors do work on our house over the last 11 years. Tim has been, by far,…read morethe most honest, ethical, professional and fairly priced contractor we've worked with. I recommend him to everyone I know who needs to repair or replace windows.

Tim at DSE does an outstanding job. I had him install windows in my home, replacing old aluminum…read morewindows in a contemporary style house. The difference was immediate and dramatic. Windows were over $500 cheaper than another window company that is known to be "affordable", and installation was done extremely well. Even my father, a meticulous builder for over 40 years, thought the installation was well done. Tim worked around nap schedules for the kids, and around pets that would love to escape to the outdoors. When he was finished, he vacuumed up, and left everything clean, including the window glass. The first thing that I noticed in the windows, was that I could no longer hear what was going on outside. As I stood looking out the windows, Tim was talking to his assistant, and for the first time, I had no idea what they were saying, or that they were even talking. It was wonderful! The second thing I noticed was that the side of the house that has the new windows stays about 5 degrees cooler than the side of the house that still has the old single pane windows. For a really hot summer, this was a welcome change. Haven't experienced the winter yet, but the low-e windows should be even better on energy savings during the cold months. Only drawback...don't expect it to be done the same day. In fact, it will take a few weeks to a month. As it was explained to me, the windows are custom built (here in the USA), and are sized to fit each opening individually, which takes time. As they say, there's price, quality, and speed, and you get to pick two. If price and quality are the two that you want, DSE got the job done for my family, and Tim is a great guy who knows his stuff, in my opinion.

Communication was excellent. Showed up when scheduled. Pricing reasonable. Technician Billy was…read moregreat.

Service Technician didn't return calls. Called office and didn't get a response from them either…read more Wouldn't recommend people who don't care enough to respond.

Rich at Southern Skylights installed 4 sun tunnels in my new home which is surrounded by tall…read moremature trees. The house was dark and needed some natural light where there wasn't a window close by. He knew where best to place them, working around the current lights and ceiling fans. Rich was prompt, professional, extremely knowledgeable and friendly. He even advised about the roof location of 2 sun tunnels, since they would be in direct view from the street. I am super please with his work and the results; having 3 to 5 more installed. I would absolutely recommend Rich at Southern Skylights!

Rich installed 4 sun tunnels throughout our ranch-style house that was built in the 60's. The house…read morewas very dark and really needed some good natural light. Rich's knowledge and experience really showed and I could not be more happy with the results! I definitely recommend Southern Skylights to anyone looking to add natural light and brightness to your house.