We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Jonathan was great in suggesting a tankless water heater and did a great job in the install. Will…read morecall again.

Jonathan is amazing! He installed a complicated kitchen sink with hot water tank and high end…read morefaucet. He also installed my brass bar sink and faucet. Highly recommend. Easy to communicate with and very nice guy!

Easy to schedule a repair appointment. The guy who came over was so respectful that he took off his…read moreshoes when he came inside my home. Did some work repairing my sink and the bill was sent to my phone so I didn't have to worry about paying him in cash. Since they handle lots of other work I plan to use them again in the future.

The price is pretty expensive, and the server quality is pretty good. The man carefully prepared…read morethe site before applying the concrete patching.

We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

I'm in town visiting family and there had been a leak in the ceiling for the longest time. Decided…read moreto search for a plumber and came across Magic Drain. Michael was quick to respond to my inquiry and visited the house to check out the problem. He was very knowledgeable and explained where the leak was coming from. He answered any questions I had and came back the following day after discussing with my family. He was quick and efficient, very respectful of the property, as well. Pricing is very reasonable too! Side note.. I found out he had previously done work at my family home because he was familiar with the downstairs bathroom. He had helped with a clog and I wouldn't have thought there was any issue to begin with because he did such a good job! Highly recommended.

We recently moved to the Jersey City area and needed a few plumbing projects done on our house…read more I requested a quote on Yelp and Dan's team got back to me right away. Dan came by, and quoted me to add a hose to the front yard, add a washer/dryer water hookup, and to add a gas water heater for our 2 unit house. We also got one other quote, and Dan's prices were very fair. We were able to schedule within the week for him to come by. He was able to do the hose and washer dryer within just a few hours - he was very efficient. He came by the following week to do the gas water heater install. We were really happy with this work, efficiency, and fair pricing. Everything he did is working well and I don't doubt he'll be there to help if anything were to go wrong. Will definitely be using Dan and his team for all our plumbing needs in the future.

We had frozen pipes, a broken water meter and some kitchen sink issues caused by the endless cold…read morespell. Dan and his crew: Anderson, Alex and Fernando repaired everything and then some. Great value for money. His office manager Sherry also deserves mention: she was responsive and compassionate from start to finish. If you're in the JC area, these are the people you need to call.

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We unfortunate lost our hot water heater Sunday night we were lost on who to call to see what was…read morewrong. I then thought, well I'm a yelper, yelp. LOL. I looked at many companies and decided to give Infinite comfort a call Monday morning. They were able to get a technician to my house after only a couple of hours of calling. Fabio Dasilva showed up and was very informative and was able to pinpoint the issue. He also was realistic and told us that the heater was way past its life expectancy and we should think about a replacement. Did not force a sale or anything but did give us a quote for a replacement. The next day we decided to call back and just replace the system to avoid going through this again. They came in the next day, replaced the system and took care of all necessary permits. I would recommend INFINITE COMFORT to anyone!!! Thank you so much.

My girlfriend has a steam boiler that had started making banging noises in the pipes. Gateway sent…read morea plumber over that was not only knowledgeable but clean and courteous. Stratos got the work done quickly and efficiently. Thank you for a job well done.

We bought a historic home in Maplewood over the summer and wanted to find a reliable heating system…read more& plumbing guy to service the vintage (probably 50+ years old) boiler and radiator system, as well as do some plumbing work. A neighbor recommended Gateway. They were booked up for a while, so we called Roto-Rooter to come out and unclog a drain. The Roto-Rooter guy wanted $379 to unclog one bathroom sink -- WHOA! Then he asked if we'd be willing to pay $150 or so, cash. We decided to pass on that offer and wait for Gateway. SOOOOO GLAD WE DID! Gateway showed up on time for the appointment and sent two men (Sean and Greg), one to focus on the boiler and the other to do the other plumbing work, so I wouldn't be spending my whole day watching a plumber's butt. They gave us estimates before starting any work -- $185 for the boiler service, and $65 to unclog a drain (that's $300 less than Roto-Rooter for unclogging the drain). They got to work quickly and efficiently, showed me what they were doing, and explained what I needed to do every couple weeks to keep this boiler working efficiently. Here's the best part -- after they serviced the boiler, the secondary fail-safe system triggered and the boiler wouldn't restart. They identified the problem and had the part in the truck which surprised me somewhat as this is an old system. They explained that the part was $465, I authorized it and they installed it. It still didn't work. They traced the problem to a brittle switch in the electrical system, re-connected it, and the system worked. THEN they took off the new part, put my old part back on, proved that the old part still worked fine, and charged me ZERO/ZIP/ZILCH|/NADA for parts and service for this task. Clearly I was an ignorant sucker that would have paid them $465, but they went out of their way to verify that that was necessary before selling me the part. Sean and Greg are two personable, honest guys who take pride in their expertise, craftsmanship, and customer service. They like working for Gateway because it is an honest shop, and because it's a Union shop that trains their men up and provides benefits. In addition to doing plumbing work on-call, they also have the opportunity to build their skills and expertise by working on new construction projects. So, if you want honest, enthusiastic professionals who will give you fair estimates before starting the work, explain what they're doing, and educate you on the systems you own, call Gateway. If you want to be grossly overcharged, there are other places out there who will be happy to take your money.

Very quick service, good prices, and very professional. Frank responded very quickly and came…read morewithin an hour of our request to fix and overflowing toilet. We would use him again!

Frank responded quickly to my service request, and within a couple of hours arrived to diagnose the…read moreissue. He was clearly knowledgeable, professional, and courteous. Pricing was very fair. I would undoubtedly give Frank a call again if needed.