Highly recommend Super Plumber! Reliable, efficient and amazing customer service. Always prompt when I call and all tye technicians are very professional. read more

Super Plumbers left me completely high and dry. After calling for emergency assistance to stop a shower leak, the technicians on-site promised to follow up with a solution to fix it (shower was unusable in the interim). I mentioned that I was traveling in 3 days, and they said no problem - we'll get back to you today. I texted Bill later that night (after not hearing back) to confirm service within 3 days was possible, otherwise I would change my flight. As you see, he says "We will make this happen for you. We will get it handled." Then he went completely dark. No update. No answer to my phone calls or texts. My realtor suggested that he call, and surprise - Bill picks up! He finally calls me back and says "they're on it." Never heard from him again. It's now a week later. I had someone else come in and fix the problem in one day. There are other plumbers in the area - find one you can trust to get back to you. read more

Super Plumber / 1-800 Hot Water Heater - Plumbing Near Me - Union, New Jersey

fast, on time and very fair pricing! best yet was no up charging like other plumbers out there! Hire them in a second!

Second time I used this plumber and it was nice and very courteous service as they were recommended by Home Depot. However the second time did not go so well as I was given an attitude when I called them for an hour job. They did come to do the work but it came with the price very very expensive for an hour worth of work which I could have done myself. The foreman was rude and gave me quite an attitude so guess what I won't be using them ever again. There's plenty of plumbers out there so pick them instead as Super Plumber was not worth the hefty price I paid $$$ trust me. read more

my pipe burst in my basement and flooded everything out and super plumber came out and replaced my pipe no problem great customer service would highly recommend read more

Faster than a speeding bullet.. More powerful than a locomotive.. Able to repair broken hot water heaters in a single bound.. Look! Up in the sky! It's a bird! It's a plane! It's Super Plumber! I can't speak highly enough about Bill and the rest of the team at Super Plumber for their expertise, customer-focused service, and professional demeanor when I needed it most. My recently installed hot water heater conked out one evening and the plumber who installed it wasn't being responsive to my texts or calls. The manufacturer's website referred me to Super Plumber as their local authorized repair service, so I called the 1-800-HOT-WATER number wholly expecting to get the company's voicemail or maybe an offshore answering service at that time of night. I was shocked when Bill, Super Plumber's owner, picked up on his mobile phone while at dinner with his family and talked me through diagnosing the issue over the phone. Based on his years of experience as a third-generation plumber, he analyzed the facts while talking to me and put together a plan to get my hot water heater up and running again. He referred me to another contractor he'd worked with before to address the root cause of the problem and followed up with texts and calls to make sure things were moving along as expected. Unlike a lot of the other contractors I've engaged in the past, Bill taught me a thing or two and took responsibility for helping me navigate through the issue with the hot water heater. He's got my business for life. Pro Tip: Don't be confused by imitatorS who have chosen a similar name and logo hoping to trade on the brand equity this family owned-and-operated company has established over three generations. read more

SuperPlumbing company so very quick with my service call to get an associate to help with my leaking situation. The company is so knowledgeable and helpful. They explained everything in detail what they were doing and how it fixed the problem. They were so friendly too and respectful. The prices were very reasonable and I would definitely recommend this company to family and friends. Call today to get Great service from SuperPlumbing. Thank You again guys read more

Things were definitely not perfect, but they did fulfill their work. There was confusion on what initial water tank to work on for a multi family unit. They came back and took care of the hot water. read more

unbelieveable service professional, covid safe, knowledgeable reliable, dependable, respectful will never use another plumber again read more

I called them for a pipe leak and they charged 950! First 1150, then reduced it. Then they made some mistake on the card and blamed me after a week. They took the wrong amex cvv. They knew they overcharged. So they refused to send me pictures or answer questions about the pipe location. The plumber promised he will send later and when I followed up, the office was extremely rude and asked me why I let the plumber go without sending the pics I needed for my insurance claim and take his word for it! read more

Really one of the best in the business. Had a fairly tricky water main supply line that needed replacement. Thought it would break the bank but he did it for a very reasonable price with a minimal amount of damage to my driveway. Also went through the hassle of getting the permits etc, from the town and county. I would recommend them to anyone, and will definitely be calling them again. read more

Super Plumber provided us with prompt, professional, and friendly service unparalleled by other providers! Even when our Home Depot Installations project managers messed up by failing to provide us with a faucet for our kitchen sink, Super Plumber technician, Egor, provided us with the missing part! Three cheers for Egor and Super Plumber! read more

Super Plumber has come through on multiple occasions for my family. I have had both emergencies and regular scheduled installations. They are very responsive and professional and have made themselves available when I had no heat during winter at night as well as when we needed a gas line put in and the plans needed to be submitted by the end of the day (my fault). I highly recommend them without any hesitation. read more

Good work, but their voice mail is full and can't leave message. That's not helpful for emergencies. Initial work was great though.

This company is very unprofessional. They didn't show up TWICE, and then took it upon themselves to show up days later. To make things worse, they then tried to scam me out of a deposit. A dishonest company! read more

Late at night, the water service valve was leaking badly, we had to call the water company to turn off main valve in the street. So the water to my house was off. Each of the plumbing services we called could not see anything until at night or next day. Just by coincidence a contractor working at my house, name was 'Mike' recommended Super Plumbers!! His neighbor works there and may be able to help. The neighbor's name was 'Bil'. I called Bill and left a message. He called back and asked to send a picture of the valve. He was traveling between jobs and my location was along the way. He had a valve on his truck that would fit!! He stop by changed the valve and the rest is history. Bill was professional and did a great job!! I would recommend Super Plumber for anything!! read more

It's hard finding a good and experienced plumber, so when SUPER Plumber was unanimously recommended on a town Facebook forum, we called when a plumbing issue came up. And now from experience, we can say that SUPER Plumber USA is fantastic! We called about our sink's food disposal being broken and Billy gave us a consult over the phone to try to troubleshoot the issue (and taught us some tips we didn't previously know!). Then when we tried everything and turned out it definitely needed to be replaced, within hours we had someone at our house (after work hours!) replacing the part. He was respectful of our property (mask, gloves, shoe booties) and our routines. He also told us a lot about the history of our kitchen, and was just so pleasant to talk to. Overall, this was a very positive experience, with wonderful customer service, reasonable pricing, and quick service time! Thank you so much!! You've earned a customer for life. read more