This is my regular bank. The service I receive is outstanding. Mrs O'Sullivan is wonderful handling…read moreany issue or question you may have. I would highly recommend recommend this branch in Falmouth Ma

I have been banking with Citizens Bank for overc20 years and they are fantastic. I had a recent…read morefraud happen and was devastated because I was on vacation and I was in the red. Citizens refunded me the $5000 in two days. They have helped me time and again. I am a lifer with them!!!

I would not recommend this company because of the following:…read more After an emergency partial ceiling collapse, I repeatedly requested that all charges and estimates be submitted to my insurance company/adjuster first so the claim could be handled properly. They did not follow that request and instead charged my credit card $1,157.66, even though I understood my card would only be used if the carrier refused to pay. They did not provide the estimate to the insurance company/adjuster as requested. When I contacted the office to address these issues and request proper documentation/process, the communication was frustrating and the office staff was rude and unhelpful. Due to the lack of professionalism and transparency, I ended the relationship and will not use them again.

A week ago my basement flooded. We called Oceanside Restoration and JB got his crew out there asap…read moreand Jared and Steve B were here first and started pumping out my basement and setting up equipment. They got majority of the water up within an hour and were very informative the entire time about the process. Steve came back a few days later and helped me get the rugs outside that were still wet. Again very informative and talked through the steps. Jared and Colby came this past Tuesday and started the Demo process. I came home to downstairs that was left clean even though they took sheet rock down. Very professional and clean through the whole thing. They went through our stuff and put what they could back neatly and tossed the wet stuff. Colby did great making sure things were placed back neatly and not in a shamble mess. He even saved my Christmas tree! Jared did great demoing the walls and treating everywhere to make sure we were good to go! Jared and Colby came back today and took all their equipment back and let me tell you, they went above and beyond and cleaned their wet footprints off the floor even though I said not to worry. Jared was even on his hands and knees making sure the house was clean. JB has also been very communicative and going over next steps and keeping me informed. Hopefully you never have to go through a flood but if you do I HIGHLY recommend oceanside restoration.

Kathy, the person that fielded my questions was very courteous and professional. Her questions to…read moreme enabled me to better understand my situation.

Dennis water district people are the nicest! From customer service in the office to the field guys…read morethat turn the water on in the spring. Definitely our unsung heroes. Give them a big thanks when they come to your house!

I don't usually write a review on a business like this. But I need to. I have been doing business…read morewith Eastern Bank since they bought Sandwich Co-op. I have had nothing but great experiences with all the staff in the East Sandwich location as well as the old South Sandwich location. This week I had a need for a home equipment issue and Josh in the East Sandwich branch helped me through it with his knowledge and experience. He took the time to guide me through the complete process, out in touch with the right people and we had our issue resolved quickly and professionally. Josh had to take a day away from the office but made sure Lauren knew what needed to be done. She called me the next morning to let me know everything was in place and again, we resolved my issues. They really care about the customer at this branch. I want to say thank you to all of them and I hope anyone that reads this considers Eastern Bank for their personal and business needs.