Ada was absolutely amazing and she will be my permanent hair stylist from now on. She is…read moredefinitely one of the best I have found in a long time.

I should have trusted my gut by the phone service I received that it wasn't going to be good…read more The stylist kept saying how thin my hair was, yes I know, I've had it my whole life. I feel like I was the easiest client she could have asked for. I wanted a cut, no wash, no style, just a cut. Not to mention, I wanted it to be all one length, no layers and a tiny tiny bit of face framing so I could part it on both sides. I LOOK LIKE I HAVE A MULLET!! I'm so so so upset. I saw her going to cut layers and I said oh I don't really want any layers and she cuts and says okay so just like this? Okay... if you're gonna put layers in when I ask you not to, at least blend it. It's literally a mullet. She didn't show me the back of it when she was done, she probably knew I'd be pissed. Which I am.

I went to this salon expecting a relaxing experience, but instead I left feeling disrespected and…read moreuncomfortable. While doing my hair, the stylists were speaking about me in Spanish, thinking I couldn't understand -- and it was obvious they were talking about me. That alone was unprofessional and rude. To make things worse, when they finished, no one even told me my hair was done -- they just walked away and left me sitting there. No kindness, no communication, no basic respect. I will never return to this salon, and I don't recommend it to anyone who expects to be treated with professionalism or courtesy.

Such great service! We came from Houston and they were willing to take all four of us without…read moreappointment. We were all very thankful.

I'm new to the area found this salon on Yelp and made an appt. Needed a wash, haircut, and style…read more My stylist was Sylvia she was so personalble, fun, and did exactly what I asked. I love my haircut. I highly recommended this salon I will definitely be back to get my haircut again. A+ experience. Great friendly staff, clean salon, and a great location. I was in and out in an hour which was great!

From the owner: New Concept Beauty Salon is a Paul Mitchell TITANIUM Salon in Brownsville, Tx. Our hair-color,…read morehair tools & products are from Paul Mitchell Systems. We provide hair services to the community. We are Voted Best Beauty Salon & Kattya Cedillo Voted Best Hair Stylist for 7th consecutive years for Brownsville Readers Choice. Our mission is to provide the best service to our guest.

I came in for a work event expecting a simple styled look and left extremely disappointed. I…read moreoriginally booked "Cut & Style" for $55 but was told I needed the $75 "Up Do," plus $10 extra for a basic braid--which felt unreasonable. Then once we started, they told me they didn't have the bun donut or the rhinestones the style included. What I ended up with was a simple curled ponytail I could have done myself at home. On top of that, the $75 service includes a wash and dry, which I never received. I had to argue at the register just to avoid being overcharged. I left feeling robbed. A salon should be properly stocked and transparent about what they can actually provide. I truly hope management reaches out, because the quality of service I received was not worth what I paid, a refund is in order! I was late to my event because I had to take the whole thing down and re do the pony tail....ridiculous!! Video below showing terrible styling.

We had a great experience. We were able to get in at the time we needed last minute…read more Had shampoo and blow out and it turned out really pretty. They have extra add ons like hair masks, Treatments, make up, etc. Place is aesthetically appealing and has lots of natural lighting. If anything I would change to have drinks/water available and offered. We were pleasantly impressed and will be happy to return

I love, love this salon. The services are top notch and the staff is super friendly and…read moreprofessional. My hair color has never looked better than it does now. They take their time with me, which I love. They never try to just rush me out the door. They provide me with absolutely amazing service that's worth every dollar I pay.

Un salón irrespetuoso que no sabe lo que es ser profesional y respetar el tiempo de sus clientes…read more Mal organizado con falta de liderazgo. CERO recomendable. Busquen otro salon - hay muchos!!! Disrespectful company with lack of manners and professionalism. Will waste your time. Don't bother booking here - even if you do it'll be the longest wait AND/OR maybe you won't even have your appointment when your arrive due to the lack of organization (happened to me).

I loved this little salon which is located at the Beautify Club. The Claudia and all of the staff…read moreis super friendly and accommodating. I had been to another salon when I first got to the area and I was paying WAY TOO MUCH for salon services, which really surprised me because I moved from a big city to this much smaller town and I couldn't believe I was paying more for my hair than I ever had anywhere else in my entire life...and I've lived in Washington, DC!!! The prices here, though, are great! I felt like the prices were fair, I got the services I requested and even more, my damaged hair that was caused at the expensive salon, was cut and now my hair is much healthier!! So...thank you Claudia!

I highly don't recommend this place. The first two pictures…read moreare the results of my hair which I payed almost $200. My hair condition went pretty bad. My hairs are all different lengths and so short after he cut my hair.. I showed him pictures of how I wanted my hair to be, but he decided to do whatever he wanted. Then I noticed he was giving other customers the same hair style as me which wasn't what they wanted. It was a great service and friendly but I felt like the hair stylist is only care about quantity of how many customers he got and how much money he make than the quality of his job... however, the customer service was obsoletely great.

I liked alberts work but the girl who will blow dry post the hair highlight treatment makes weird…read morefaces. Like she is tired of her own job. If you don't enjoy it, don't do it. She's probably the reason I am never going back.

I remember a long long time ago a hairstylist did my wife hair blond which she didn't ask for but I…read moreguess people were doing at the time. She was so depressed and asked for her hair a little darker and they did but it came with a price the hair washer scraped her scalp so bad that blood was on her scalp. I guess some ppl can't admit they did a mistake. Good thing for Yelp many years later.

Since coming to the valley my hair has become unpredictable and kinky. Joe knew exactly how to tame…read moreit and gave me a look that took 15 years off my face. The whole staff is wonderful! My hair now looks great and Joe is a master hairstylist. I know he can make it look good but when he cuts it so I can make it look great is AWESOME!!

I've spent a lot more for a haircut and received a lot less in my life but for the price, this was…read moreone of the best experiences I've had getting a haircut. I normally hate going to a salon but I really appreciate and enjoyed the service.

I wasn't a fan of these franchise haircut places but I was surprised. Great job Gaby! I will stop…read moreby again to see her on my next haircut. She did 5 zeros on the sides with high fade and trim on top. It was perfect!!

Wonderful experience from the very beginning! Alyssa was so…read morehelpful explaining the payment plans and how laser hair removal worked! Vanessa my Laser Tech was amazing! She was very Nice since I was very nervous to get treated. I can't wait to get my Facial done with Mrs. Gaby, heard wonderful things about her!!!

I always have a great time getting pretty with the girls here. The laser is less painful than…read moreothers from what I understand, but you really need to turn up the heat to get some lasting results. They will get you results though.