I just had my annual phone call with my agent Yari Villarreal she calls me every year to see how I…read moream doing this year. My homeowners insurance did go up and I did had some questions. She is part of Brent Allen State Farm in Liberty Hill. And I live in ROUND Rock but she always gives me the best customer service like if I was living right next to their office. In the world of Insurance, Customer Service is very rare especially when an insurance agent calls you up once a year when your policy renews and says, do you have any questions? Yari took the time to explain all three of my policies in detail with me, my homeowners, my umbrella, and my car insurance, although there was a slight increase on all three but with inflation what isn't going up. What was exceptional? Is she took the time to go over my policy in detail line by line answering my question from the annual statement that I received in the mail, the week before. She answered questions on liability, deductible replacement value versus current value. Total home coverage. I mean everything I talked about what if the tree fell down? What if the fence fell down? What if I had a bad storm? she explained everything what if I had water damage I mean in detail what was covered by my insurance policy. She was very pleasant and kind and patient because we went over all three policies. I think it's very rare when you find an insurance agent who takes the time to call YOU!! and talk to YOU!! about your policy! That is a sign of a really good agent and good leadership. I may live in ROUND ROCK and Yari, office is in liberty Hill, but I get first class service whenever I call them. My last insurance agent I was with them for 12 years and they never ever called me once, until I called them to cancel. Then they started to call me. It was to late because I was going to Brent Alan State Farm. The best move I made was having Yari as my insurance agent and being covered by State Farm . I hope I never need them to cover my house, but I know that if I do, Yari has my back . Thank you, State Farm, and Thank You , Yari Villarreal.

Like this bank and like the people who work here, the drive-through is open on Saturdays till noon…read more I've been using this bank for many years and although I have not always used them for loans they are always happy to at least have the opportunity to give me the information to see if I want to use them. I don't know if it's the bank or the people but it feels like a small town bank and I feel like they know me when I walk in.

This is biggest rip off bank. I had open heart surgery done....and wasnt paying attention to my…read moredebit cards....they charged me $108 in overdraft fees...in one day. I called customer service and sat on hold for 20 minutes only to be told it wasnt the banks fault yhat was what they had to charge me! I miss Cove State bank where they took care of customers. This bank has no empathy or caring about its customers. Open an account at your own risk. i will be closing mine.

I took my taxes there and had help from Eddy. He was very knowledgeable and friendly. I will return…read morein the future.

They were very helpful and able to answer all my questions. Also have that option for the express…read morerefund up to $1,300.

I love banking at Rbank. First, they hold family values. They are concerned with me instead of…read moreputting my money in these woke banks like Chase that spends money on DEI training. Secondly, their services are perfect for my needs. Their CD rates are competitive and the customer service at this location is exceptional. I bank at three banks but this one is my favorite.

Broken and not a user friendly online system for loans/payments. Dont use them for loans. I have…read morespent several months dealing with several issues with their systems and broken processes. Super frustrated and will refi with another bank as soon as I can.

I have no idea how this bank got 5 stars!! It must be insiders going in and making fake reviews. SO…read moremany problems! It's NOT AT ALL convenient, they're very slow, they're outside of town, no drive up, you have to go inside WALMART to do business, the phone app is CRAP and gives only basic info even on each transaction, forget about getting phone help without listening to numerous prompts and jumping through many loops to verify identification. That's just scratching the basic surface too!! I've had so many other problems with them! DON'T USE THIS BANK!!!! The gimmick they're trying to sell you isn't worth it!!!!

I can't thank Kevin Harris enough for making the choice to return back to the "Farmers Insurance"…read morefamily so easy. So very glad our paths crossed. I received excellent instructions and communications from the very start to the end ensuring both my policies ( auto and home) were in place in a very timely manner. Kevin and Farmers both get an A+ from me. Never once was I left wondering what was going on or if something fell through the crack. Very pleased with this entire process. Quick, accurate, easy and best of all saved me money.

Kevin was amazing to work with!! Ours was not an easy transaction and Kevin went the many extra…read moremiles to make sure that we had the right homeowner's insurance AND flood insurance coverage and he kept us up to date and informed during the entire process!!! He was diligent and efficient and worked hard to make sure everything was perfect! I would strongly recommend Kevin Harris - he was wonderful to work with!