Great Doctors excellent eye care my only thing I don't care for is the distance I have to travel…read morefor an appointment other than that great practice

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

I've had a wonderful experience with this eye center. The staff are delightful and helpful. The…read moredoctor was professional and explained everything. I would highly recommend.

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

Wonderful eye care. Dr Duffy has been my eye Dr for 15 years. Nice office staff and office is…read morerun smoothly

The office is ALWAYS late and always re scheduled appointments . The doctors are rushed because…read morethey are over booked and we got rescheduled and the office did not tell me the appointment wouldn't be in the office we normally go to! And was rude at check in because I went to the wrong office. Overall I will be looking for a new eye doctor!

I had an urgent eye problem, and being out of town, my insurance wouldn't cover me. I called and…read morewas able to get a walk-in appointment quickly. The facility is very clean with all new up-to-date equipment. I had an appointment with Dr. Champagne. I highly recommend her. She was patient, listened, and she took her time to examine my eye. She gave me thorough recommendations. I felt cared for and confident in her experience. I would go back to this location if I need to again. Hopefully it won't be necessary.

Dr. Hall was great for an examine…read more However don't buy your glasses or contacts there. Prices are exorbitant. You can get frames and lens filled at significantly cheaper prices either online or in Troy/Albany or Rutland or Saratoga Springs.

My husband raved about Dr. Hall so I decided to give her a whirl. Without question the best eye…read moreexam I've ever had. Aside from that it was one of the best experiences with a medical professional. The doctor was through, knowledgeable, personable, efficient. She was exceptional. The office is clean and visually appealing. The office staff are fantastic. Finding an attractive pair of glasses can be up there with buying a bathing suit. It isn't fun and you can really walk out hating yourself. Sarah, who handles the "front of the house", actually pulled some glasses for me to try on and she hit it out of the park. Great service. Nice people. Top notch.

I have been coming here since I was a kid. Dr. Elhosn is exceptional as well as his office staff,…read moreRich is a pleasure to talk with. I love coming here, always quick, knowledgeable and friendly.

My eyelid was swollen and painful. I didn't want to go to the emergency room and wait for who knows…read morehow long. I called several eye practices to try an get in the same day. They all said they couldn't accommodate me even though some websites said same-day emergency service. I try to choose a place that had several doctors in the office and still no luck. At this point I was almost in tears. On one of many calls, the person that answered the call said she would see what she could do. Dr. Katina Villas came in on her day off to see me. She was kind and compassionate. I was so grateful for her. It shows small practices can be better than lager practices. I will be returning there next month.

While Dr. Schultze is a skilled and experienced ophthalmologist--having done both of my cataract…read moresurgeries--I'm extremely disappointed with how his practice is run. On a recent visit, I waited over 90 minutes after my eyes were dilated before seeing him. The exam room was filthy: a large grease-like stain on the carpet, trash under the chairs, and a general sense that it hadn't been cleaned in a long time. I pointed out the stain to one of the doctors, who told me she had brought it up to the office manager--but "nothing is ever done." The main waiting room smelled unpleasant whenever the bathroom door opened. Sadly, the Latham surgery center wasn't any better. It was overcrowded--according to staff, they had double the usual number of patients. I was prepped for surgery in a hallway chair due to lack of space. Dr. Schultze didn't have time to speak with patients--everything felt rushed, like a mill. Cleanliness and patient dignity should never be compromised. It's unacceptable for any medical practice to run this way. The conditions reflect poorly on what could otherwise be a great practice.

Professionals all over the place: the office, equipment, and communication all exceed…read moreexpectations; and Dr. Schultze is, simply put, a genius. My joke with him at the post-op appointment was: "Doc, I have a number of other parts of my body that would love to be made 40 years younger overnight following a single procedure -- could you help them as well as you've helped my eyes?" Bottom line: I went from walking around in a dark gray cloud to 20/20 clarity. I can't recommend this doctor and this service highly enough.

I was very happy with my visit. They got me in quickly, there was no wait for my appointment they…read moretook me right in. Very thorough and they pay attention to detail (which they should).

In my opinion, due to my experience, always get a second opinion with any kind of surgery,…read more especially for your eyes.