I have to agree with their very low rating. A couple of years ago I went there for a consultation…read morefor blepharoplasty. They did a thorough exam, took lots of photos. It was denied by my insurance company because they didn't send in the photos. I called the office and they kept transferring me to the person that takes photos so I could schedule photos but I already had photos done because they weren't listening to what I was saying. I finally got to the right person and they said they did send the photos so I asked them to just please send them again because they don't have them. Apparently they sent everything in as a new claim and it was denied because I already had an open claim. They also only submitted the claim for only one eye!! I ended up going somewhere else and was successful. Fast-forward to now, I went there for a certain issue. When I made the appointment I explained what was going on and got the appointment within two weeks. So I went there and they started doing their usual checking my vision, dilation, and when it comes to the actual eye test I was having a lot of trouble because I was there because I was having an issue whether I was wearing glasses or not. The technician got annoyed with me and kept saying I was being inconsistent and that she couldn't finish this exam because I was just being too inconsistent and I finally said well I'm not here for this anyway. I'm here because I'm having an actual issue. Apparently nobody told them why I was there. They thought I was there for a check up and some glasses. After almost 3 hours I finally got to see the doctor who started talking about glasses. Again I told him I am not there for glasses and told him what I was there for. He got a little flustered started throwing his arms up in the air he's like I just don't know and said a few other things and just left. Huh? He did order a test for my optic nerve which looked fine. He rescheduled me for two appointments. So I went in today for the first one and you know what it was for? Glasses! I asked even before I paid the co-pay what I was there for just to be safe and that's what I was told. They said sometimes prescriptions can change. And I said well it happens when I'm not wearing my glasses too so I'm gonna bet and say it's not the glasses. They still tried to get me to get the exam for new glasses! They do not listen to their patients. At all.

My husband and I have been seeing Dr Feldman for many years, visits and surgeries. I have never…read moreseen or heard the rudeness in any office. I've worked in healthcare, obstetrics and gynecology, with competence and still with a smile and kindness. Not at all what myself and 3 other patients witnessed in your office. The man checking in was an amputee, rt hand, checking in a disabled elder gentleman from a nursing home. They did not give them to him. The receptionist treatment him awful; he was fumbling through the papers he had with one hand and never once offered to help him. He was then told to reschedule the patient's appointment. No way to treat anyone disabled or not. I'm sorry for the rant, but, sitting in the waiting for over an hour is fine for the care we receive by the nurses and doctors. But, for your patients to see and experience I saw isn't fair to your practice or your patients. The previous girls you had were not only professional but, also polite. Thank you for listening.

I have been coming here since I was a kid. Dr. Elhosn is exceptional as well as his office staff,…read moreRich is a pleasure to talk with. I love coming here, always quick, knowledgeable and friendly.

My eyelid was swollen and painful. I didn't want to go to the emergency room and wait for who knows…read morehow long. I called several eye practices to try an get in the same day. They all said they couldn't accommodate me even though some websites said same-day emergency service. I try to choose a place that had several doctors in the office and still no luck. At this point I was almost in tears. On one of many calls, the person that answered the call said she would see what she could do. Dr. Katina Villas came in on her day off to see me. She was kind and compassionate. I was so grateful for her. It shows small practices can be better than lager practices. I will be returning there next month.

I had sudden vision loss that was rapid and I had gone to Vision works for new glasses and I was…read moretold I need to see an actual eye Dr. I was referred here and got in for an appointment in 2 weeks from my vision works appt. I came in at 7:30 am and didn't wait more than 10 mins. I did a bunch of testing and was seen by the younger Dr Perlmutter. I felt there wasn't good communication as to what is going on. I was told that I needed eye surgery and he can do one eye today and I can come back in 2 weeks for the other eye. I was shocked that I could have "surgery" just like that. So I wanted to know what was going on with the vision loss and right before the surgery I asked him if this will help with what's going on and he seemed mildly annoyed that I was asking. He tells me that he needs to do this because behind my eyes the fluid isn't draining as it should and this is a preventative measure to take and once it's done he can have a better idea of what's going on. I had it done that day, waited 15 mins and I was checked to make sure I was good. This entire appointment took 3 hours. I have been to eye Drs as a child and I know you're there for a while. I was pretty happy with everything and I have my appointment for my other eye in 2 days and I randomly checked the CVS app to see if I had a refill on a prescription I am taking and I see a prescription for eye drops. NO ONE told me about eye drops. No one mentioned anything about after care, NOTHING! I am shocked. I should have been taking the drops this entire time. I saw the yelp reviews before going but I also checked google and they're wildly different and this place was SLAMMMMMED with people in 2 waiting rooms. I'm just not sure how to feel about everything with no one saying anything to me about a prescription. That's what upsets me. Otherwise I wouldn't have given 4 stars.

Medically this office is reputable. Wait times are terrible however. I had to wait over an hour…read morepast my scheduled appointment time at both of my last two visits. This is a common occurrence. Disrespectful of patient's time.

My wife and I have been seeing Dr Cheng for several years now. To me they are fast and efficient…read more Brian is great... answers every question. This is a busy office so like every Doctor visit have your questions ready ahead of time. Dr Cheng will always take the time to answer you. She is very straight forward and to the point. Some people take that as a negative. Dr Cheng has found a few issues with my wife's eyes as well as mine. I am very glad for that. I wouldn't think about seeing anyone else.

I happened to figure out that your online scheduling system only allows appointments for people who…read morewant contact lenses. I don't know how to tell you how to fix your profession, but forcing my hand to buy a medical device I don't need isn't it. Pretend you're a physician who exists to serve the public.

My daughter had thorn in eye! Dr Feldman was great! Saw her same day urgent visit! It was a long…read moredrive for us but worth it. I liked the staff and wait was not really unusual once we were there despite some reviews to contrary. Totally wonderful staff!

I've been seeing Dr Rabady now for a few years. I have had two cataract surgeries (with another doc…read morethere) and one vitrectomy, to remove floaters, as well as a retinal year repair. All the surgeries went very well and my vision is great! I continue to go regularly for retinal check ups for the vitreous detachment and retinal tear. I have high confidence in Dr Rabady's skill and, he's a personable guy. The biggest improvement over the years has been that the in-office wait time has gone down dramatically. When you know you will be having a life-long relationship with a provider, it is comforting to have this level of confidence in them. Also, the office staff are very pleasant, which is a rarity these days.

My wife had an emergency referral for multiple tears to her retina. It was a Friday and the office…read morewas closed for a meeting. Dr Ibrahim took her anyway and operated. Then we were back the next day with four other emergency patients. It was a tough procedure but Dr Ibrahim was caring and seemed super good. We are back tomorrow to check on results. In awe of the doctor!

2 hour wait. Walked out. Will never go back. I have never had to wait this long for any doctor…read moreJames S.

Great Doctors excellent eye care my only thing I don't care for is the distance I have to travel…read morefor an appointment other than that great practice

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

After reading the other reviews, I see that dropping patients with scheduling difficulties or…read moreconflicts seems to be the norm. The office staff is rude and the communication is poor. Appointments are made a year in advance in some instances, without any form of email/electronic reminders, and with threatening follow-up letters sent through the postal service?! Very disappointing!

More than a year ago I was referred to a retina specialist. It didn't take long to realize that…read morenot all eye doctor's have the same bedside manner. After many months of "watching" my problem, I was told by the first doctor that I should seek another physician. On to Capital Region Retina where I found Dr. Wang. She has been compassionate and has cared for my eye problem. I would recommend CRR to other patients with eye problems. Office staff are efficient and personable. It's not an entire day production while they do eye scans, etc. Then you see the doctor and you're on your way. Faster, efficient and recommendable.

I have been a patient of Dr L-G for a number of years. She is the best eye doctor I have…read moreencountered. She is intelligent, ethical, extremely competent, and has excellent communication skills (both verbal and non-verbal). The office staff is also quite helpful and attentive. I highly recommend her practice.

I've been going there for years. If you pure looking for an ophthalmologist call themread more

Dr. Robert Eden of Cornea Consultants of Albany performed my PRK surgery on both eyes about a year…read moreand a half ago. I went from 20/400 and was recently tested for my job and my vision is now 20/15. Wow, I have lived with poor eyesight my entire life. I wore glasses and contacts. All of the bother now gone thanks to Dr. Eden. I came from the Utica area to have it done. I utilized QualSight LASIK through my current employer. This made a miracle affordable. I can't say thanks enough. I am constantly recommending Dr. Eden and Cornea Consultants of Albany. Thankyou, Brian A.