My wife and I have been going to Dr. Kessler for years and she and her office are very professional…read moreand accommodating. Could not be better.

nasty office staff including medical personnel .. they are weird about appointment cancellations…read moreand changes to appointments. they change your appointment and do not tell you then make you wait an hour and a half to punish you for coming in late.. I got a stomach virus and had to cancel an appointment and reschedule.. they took this personally and made me wait an hour and a half .. one thing the front desk horrible woman told me is Dr Kessler does not take or like credit cards and charges one hundred fifty dollars if you use a credit card.. I was told by the front desk Dr Kessler is strange over her office policies .. Beware .. staff has no respect for you

Dr. Duffy is very competent but absolutely no personality. Appears to always be in a rush.read more

Dr Duffy is a consummate professional. He's done my cataracts 7 years ago .. never had a problem…read morewith my eyes ...see him annually

Troy Vision isn't the same as it used to be. The office staff tend to be rude and immature. There…read moreis no sense of care or privacy. I've been present on two occasions when staff argued or should I say noticeably raised their voice to get their point across and yes, the entire waiting room just watched as they berated someone. There seems to be a discriminatory undertone to this place. I understand the location of this place may be ideal but if you're able to, save yourself the headache and go somewhere else!

Amazing staff !!!! Highly recommend. Can't believe the difference in my sight because of them.Thank…read moreyou so much!!!!

I've been going to Casey Vision for over 30 years and have always had a great experience with the…read moredoctors. They're knowledgeable, kind, and provide excellent care. Unfortunately, what has consistently taken away from that experience over the years is the front office staff--specifically, Joanne. Joanne has a long history of being dismissive, unhelpful, and at times, openly rude. Years ago, she refused to release my prescription for a snorkeling mask until I spoke to the doctor, which felt unnecessarily difficult. Last year, when I got glasses from their office, no one explained they were progressives--and when I had trouble adjusting, the process to fix it took multiple visits. There was no guidance or accountability on her part. Most recently, as I waited for my appointment, she loudly said to another staff member, "There's the girl who was a problem." I hadn't even spoken yet. When I asked to set up a time to look at frames, she said there was nothing available, despite it being well before closing. It was very clear I was being intentionally pushed away. What really stood out was how familiar this behavior seems to be. When I casually mentioned my experience to a coworker, my boss overheard and said, without hesitation, "That sounds like Joanne from Casey Vision--that's why I don't go there anymore." I've also noticed several other reviews here mentioning her by name, which unfortunately lines up with what I experienced. The doctors are great, but Joanne makes the overall environment uncomfortable. I hope the practice takes this feedback seriously, because no matter how good the care is, the experience at the front desk sets the tone--and she's driving patients away.

I picked this office based on Google reviews (which were very good.) I went for my first exam with…read moreDr. McCann and was very impressed. She took her time to do lots of different tests and was easy to talk to about what she was seeing. I was confident in the results and thought the price was very reasonable. Would happily recommend. 1

Great Doctors excellent eye care my only thing I don't care for is the distance I have to travel…read morefor an appointment other than that great practice

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

Wonderful eye care. Dr Duffy has been my eye Dr for 15 years. Nice office staff and office is…read morerun smoothly

I recently had to stop into Agape Eye Care in Malta after my kiddo snapped the arm clean off their…read moreglasses. We do have a spare pair, but the prescription is older and not ideal, so I called Agape on Monday to see what could be done. I spoke with the optician, Gary, explained the situation, and asked if I could order a replacement arm. He let me know the glasses were still under warranty and said, "I'll just order a new frame." Sure enough, he called Wednesday to say it was in. I stopped by after work today and the place was busy. I told the receptionist why I was there and she immediately recognized me from previous visits. Gary was helping another customer, but he saw me, acknowledged me right away, and as soon as he finished up, he quickly swapped the lenses into the new frame and adjusted them so they fit perfectly. And this is not an anomaly. It's consistent with how they operate. I can think of at least two other times off the top of my head when they've stepped in and taken care of an issue without any drama. They just fix the problem. Agape isn't the closest eye care provider to me, but it is the best, and that's why I go there. I trust the advice and expertise I receive. In the past, at another practice, I bought expensive designer frames where you're paying mostly for the name. Some were good, some were not. I recall that on my first visit there ever, when I asked Gary what he recommended, he took the time to ask several thoughtful questions and suggested a brand I had never heard of before, Ovvo Optics. He was actually wearing a pair himself. They're incredibly lightweight yet strong. I've since purchased several pairs and honestly doubt I'll switch brands anytime soon. Interestingly, I later came across an article in a magazine, I believe it was Men's Health or Men's Journal, praising Ovvo frames and recommending them highly. Most of what I read, I had already learned from Gary or experienced firsthand, but it was reassuring to see that outside validation. Agape also carries a great selection of Oakley sunglasses. I've purchased a few prescription pairs there as well. Gary sat down with me and thoroughly explained the different lens options, what each was best suited for, and the pros and cons of each. I initially switched to Agape after my former eye care office was bought out and just wasn't the same afterward. The difference here is noticeable. The staff is friendly, professional, and you're treated well. It's not a large chain, it's a locally owned business, and that matters to me. I appreciate that they stand behind the brands they carry and truly know their products. You can see I've reviewed this place twice before. I usually don't write multiple reviews for the same business unless I've experienced a problem and am giving it another chance to see if things improve. That's not what's happening here. I'm not writing because I had an issue. I didn't. I'm writing because they consistently do such a good job that it's worth mentioning again. When a local business repeatedly earns your trust, people should know. For me, it's an easy choice. I'll continue going out of my way to support Agape Eye Care.

i am visiting from Florida and have a 24 hour drive back. This week I dropped my glasses and…read morestepped on them and broke the arm. I went to Agrape and everyone was as kind and helpful as possible. The doctor himself took my glasses in the back and put a used arm on it and it works perfect. It's not a perfect match but it will get me home and my wife will not have to drive the whole way. I never met these people, I took a half hour of there time and they would not take a cent from me. If I lived here this would be the only eye care place I would go. Steve Lawson Key Largo Florida

While Dr. Schultze is a skilled and experienced ophthalmologist--having done both of my cataract…read moresurgeries--I'm extremely disappointed with how his practice is run. On a recent visit, I waited over 90 minutes after my eyes were dilated before seeing him. The exam room was filthy: a large grease-like stain on the carpet, trash under the chairs, and a general sense that it hadn't been cleaned in a long time. I pointed out the stain to one of the doctors, who told me she had brought it up to the office manager--but "nothing is ever done." The main waiting room smelled unpleasant whenever the bathroom door opened. Sadly, the Latham surgery center wasn't any better. It was overcrowded--according to staff, they had double the usual number of patients. I was prepped for surgery in a hallway chair due to lack of space. Dr. Schultze didn't have time to speak with patients--everything felt rushed, like a mill. Cleanliness and patient dignity should never be compromised. It's unacceptable for any medical practice to run this way. The conditions reflect poorly on what could otherwise be a great practice.

Professionals all over the place: the office, equipment, and communication all exceed…read moreexpectations; and Dr. Schultze is, simply put, a genius. My joke with him at the post-op appointment was: "Doc, I have a number of other parts of my body that would love to be made 40 years younger overnight following a single procedure -- could you help them as well as you've helped my eyes?" Bottom line: I went from walking around in a dark gray cloud to 20/20 clarity. I can't recommend this doctor and this service highly enough.