This was one of the most traumatic shopping experiences ever.I came to return a hose nozzle that…read moredidn't work.The lady that worked returns told me to go and get it for the exchange. Im thinking I have to take a look at a toilet because I have a leak when I finish.I go thru the back doors I see two dead rats on the floor im screaming back there.I came back and told them it was rats back there.By this time I'm sick to my stomach.There was no way I was going to walk to the back of the store looking for no toilet.My question if you're putting down rat poison should you have a walk thru before the store is open and thru out the day.Just for safety dogs ,are always in the store .What if a kid picked it up thinking it's a toy. I text the company got no response from store manager or Home Depot.

The employees here are LAZY and DISAPPEAR when you need them. Today my 75 year old father had to…read moreload 30 packages of flooring panels. He asked for help 3 times!!! Terrible incompetent TRASH employees!!

My experience with this location. I had several watches that needed battery swaps. The store was…read morebusy, so I patiently waited. When it was my turn to be assisted, I explained what I needed. The employee told me to stand to the side while they helped two additional people. SMH. I went to another employee that was not occupied with customers and began receiving assistance. Then the employee that would not help me left her customers and came over to tell the employee that began helping me to only take 4 or 5 of my watches. I left 4 watches. I would not have left any and I shouldn't have, but I was recommended this location from a good friend, so I did. I was told upfront that it would be a wait because of the holidays. I got a call a week later to pickup the watches and the batteries were swapped successfully. I took my remaining 10 watches upstairs to another jeweler for battery swaps and he finished them all for me, no questions asked, in less than 10 minutes, half the cost . Moral of this story, go with your gut. When you are treated in a weird and unconventional manner, just move on without incident to the next business that can serve your needs.

Great jewelers. They have wonderful affordable jewelry here. I have purchased from here once and…read moreplan to go back.

Pam and Rick are amazing! They are so helpful and friendly! Thank you for all your help!read more

This Kay location is the finest I have ever been to. The employees are always so friendly and…read morehelpful - never pushy as some tend to be in jewelry stores. My husband upgraded my wedding band and engagement ring 6 years ago for me and this was the store we used then. Here, 6 years later, they are still just as wonderful. I have been in several times over the past few days because I have been considering upgrading once again. I can't sing enough high praises for the young man, Thomas, who has been helping me and also for a couple of other female employees in the store (I wish I could recall their names) who have given great advice. I will be back home in FL at the end of next week and because of this they knew they were not going to get a sale from me. Even still, they treated me like a very valued customer. I do wish I could give them my business, but it will take a couple of weeks for the rings to come in and I'll be back in FL by then. But thanks to their help and advice, I now know exactly what I want to do when I get back home and I know how much it is going to cost me. Too bad every Kay Jeweler isn't as wonderful as this one. If you're in the Jackson area, definitely make the drive to this location - you won't regret it!

The people that worked there were very nice and helpful. Replaced my iPhone battery quickly!read more

Great expertise with the product that I brought in for repair. I could not have been more pleased.read more

This GC location is amazing! I've always shopped different GC locations and have always received…read moresatisfactory service but felt I had to post a review of the incredible service at the Jackson location. I placed an online order for a Gretsch guitar sold from this location. Prior to placing the order, I called the store and spoke with Matt, who was very friendly and provided me details of the actual guitar and convinced me to buy it....so I went with his advice! As normal, after placing the order, you wait anxiously for your item. I made a follow up call and spoke with Tyler (I believe that was his name), as well as Alex to check on the shipping status. Both were awesome and helped me out without hesitation, Alex even called me back just to give me an update later on in the day....incredible service by all of these fine folks! I finally received the guitar and it was as described! I'm very happy with the purchase, thanks GC Jackson, you guys rock....go see these guys!

I have always been able to get great guitars for less than full retail and no interest financing…read morewas available if I wanted it.

Good selection of new and used games. Some of the staff are actual gamers and have personal…read moreexperience with most game titles. You can trade-in used games for store credit on games, consoles or tablets.

I don't understand the negative rating. Everyone who works here is so nice! They always go out of…read moretheir way to be helpful and they are friendly. I don't game tons, but my husband does, so sometimes I don't quite know what I'm looking for. They always take time to get the info and help me find the best options. They also go out of their way to remind me, he can exchange/return it if he doesn't love it. Great place!