Upon arriving at this location, there exterior was clean, and inviting. I thought the gorilla was…read morepretty neat as well! Once inside this down-to-earth shop, the space is open to where each item for purchase can be easily seen. I was greeted with a kind smile of Chad. Although he was handling other duties when I arrived, he did not hesitate to give great customer service with a touch of humor while answering all my questions about pricing for the items that I was interested in. I also experience the kindness in calm communications and hospitality of two other workers; one named James who seemed very professionally motivated. The other young man whose name I do not know (my apologies please), he was very attentive in his assistance to Chad, and the small rush of customers. I paused my own shopping, and began to watch the communications between the workers, and the other customers who were looking to sell and or pawn items. I believe that Top Dollar was flexible and honest with the customers about the values of their goods. Furthermore, I was quite pleasantly surprised to see workers assisting less fortunate individuals with their own funds, wits, and will. It's my opinion that if any establishment helps it's community in anyway, the company is positively on the path for success. Overall, I honestly believe that Top Dollar has some great deals that would make avid shoppers, and or bargain thrifty person eager to purchase goods here. Thank you for a pleasant first experience, and I look forward to doing business here in the future.

I will NEVER come here again , I came in to buy a Tv, with my legally registered service dog,…read morebecause I have a disability.... tho it may not be visible it is there.. the owner told me I could not have my dog , I simply stated that he is a service animal & under federal law he is required to go wherever I go .. he the. Said that him & his pit bull do not care about my service animal & that I had to leave ... I was discriminated against and treated unfairly! I am black woman who came into this store and I do not appreciate him not abiding to federal LAW. I will seek justice and he will pay for this. Top dollar pawn in jackson,MS

I purchased a link chain and bracelet from the Woodrow Wilson location in March of 2026 for my…read morebday. I spent right at a 1,000 dollars. I did not wear it right off but when I wore it the bracelet just fell off of my arm while I was at home thankfully with the link that broke. I took it back to the Woodrow Wilson location and was told to take it to the main location on I-55 frontage road Jackson. They agreed to fix it for free since it hasn't been over 30 days so I left it and picked it up in two weeks. I wore it a week later and it broke again I took it back the guy was telling me it was rough up and wasn't nothing they could do because at this point I don't even want it because I can't enjoy it without thinking I will loose it in public. I can sell it back but want even get half of my money back and I'm very upset because I really wanted me some gold jewelry. I recommend if you want quality jewelry please go to a jewelry store to purchase instead of a pawnshop.

I went to the one on McDowell and was well taken care of by Tim he is a great guy!! U gave a me a…read moregreat deal

I went there today. The staff was very friendly. The store looked very inviting. I got more money…read morethan I was expecting. Plus, I bought an Xbox for a great price. I definitely recommend this place for quick and easy deals. Awesome Job !!!!!

I'm giving it 3 starts because the staff is very friendly but there prices they offer you to sell…read moreyour stuff is extremely low. Especially with a bigger name pawed shop on the same block that people can go to instead. This should be your last resort for your stuff to pawn or sell.

Been doing business there for years. Last three visits in past month the major employee who has…read morealways been fair with me is no longer there. No reason given. The employees that waited on me the past three times were not competent and overcharged me. I went back and showed my research and receipts to show three times being over charged. They made me return the next day. Total confusion on part of owner who could not understand the over charge. Two employees finally figured it out and refunded $61 and change. Limp apology given and not offered better service in the future. This experience has destroyed the confidence and trust I had there, will not be returning.

They offered a great deal more money for my coins and dated jewelry! Very knowledgeable and…read moreamazing service! I've told several friends about my experience. I purchased a beautiful ring for my wife she admires it every day! Definitely will return.

Weird vibes. Bad selection. Probably some hands-off, poor leadership. Owners don't seem to care.read more

Fantastic service and amazing people! I received an awesome deal for a few of my items and was able…read moreto find a gorgeous piece of David Yurman for my mothers birthday. (& for a great price) 10/10 totally recommend!