A really wonderful stay! Came through a Hilton Timeshare. Found this place extremely remote in the…read moremost peaceful, relaxing and wonderful kind of way. The service staff is extremely friendly and wanting to accommodate you in any way. The rooms are simple but comfortable and charming. They provide activities everyday which are highly recommended. The tour guides help explain history, social nuances and fun facts. The drives can be long (an hour one way) but are definitely worth it. They range from kayaking, ruin tours, city exploration, swimming in sink holes etc. They have surprise events sprinkled in throughout! This seems to be a more local Mexican destination vs international but I liked that. It felt special, authentic and unique from other Mexican resorts that cater to more partying and alcohol. Highly recommend!

Pets are allowed in the pool, restaurant, and vehicles without restriction if the guest pays the…read morefrontdesk workers enough, even if you are allergic. The frontdesk workers make you miss the activity rather than restricting the access of the pets. The people who plan activities assign everyone the same ones regardless of any dissability of the guests. Your only option is to miss those that you cannot be a part of, even though that's the supposed "value" of the place. Do not come!

Excellent walk in shower. Slept very well. Private parking garage. The pool and sky bar can't be…read moremissed. The view on the 4th floor wonderful. I will definitely return to this hotel.

Decent price with friendly service and clean pool area with beautiful native plant life growing! La…read morePalma restaurant in hotel has very good food from tostadoes, palettes, fruit trays, and fruit shakes!

This is where I decided to spend a couple days while the "concrete dries". Lol. This is an absolute…read more touch of class . All of the photos are accurate and true to form. I will be definitely returning here while I'm in Central America.

This is a lovely historic hacienda dating from 1749, restored to a pleasant hotel and restaurant,…read morepreserving the original character. It is owned/run by a descendant of the original property owners. The rooms are clean and airy with a rustic feel. The grounds are spacious. The restaurant features traditional Yucatán style cooking. I spent nearly a week here, and it was a pleasant restful spot.

Spent one night here while in Chetumal. The rooms were clean and comfy. While on our stay, our…read morebathroom sink was leaking; we went and spoke to someone about it and they resolved the issue very quickly. They offer a very extensive complimentary breakfast starting at 6 AM. Breakfast included things such as fruit, yoghurt, cereals, oatmeal, chilaquiles, and everything to make sandwiches. The reason I am deducting a star is because they charge more than their posted rates.