Sam and his team were very professional and communicative. This job proved to be more of a…read morechallenge than any of us anticipated, but the team communicated well, handled all complications, and were professional throughout.

Sam and his team helped us renovate a pool room into a music studio. They painted, installed…read morechandeliers and recessed lighting, and removed cabinetry. Sam called every day to check in on our satisfaction with that day's work and was passionate about ensuring everything aligned with our vision. His contractor Eric was very friendly, knowledgeable, and did great work. We love the result!

Barry and team did a beautiful job repairing drywall and painting several rooms in our home. He was…read moreeasy to work with, professional and very responsive. He was done with the job faster than promised without sacrificing quality, and clearly paid attention to detail. His pricing was very fair and we couldn't be more satisfied with the work! Highly recommend!

I chose Barry to paint the interior of my new home because while looking at reviews of painters in…read morethe area he actually responded to every comment and review. That indicated to me that he really cared about his customers. Well I was not disappointed in my choice. Barry and his crew (Kevin and Jamal) did an excellent job and I could not be more pleased with the results. Barry offered his expert opinion on some of my choices and he was right on the mark. You cannot go wrong with Barry. Excellent work and cleans up each day. I will surely have them back in the future.

This review is long overdue for work we had done in October. We needed a contractor to turn a large…read morebedroom into 2 smaller bedrooms for our kids. We needed framing, sheetrock, electrical, trim and closets built. Joe was way more responsive than all other contractors and was very reasonable with costs. The price was exactly what he quoted us. (Another contractor was supposed to start before we found Joe and completely ghosted us around the start date.) Lou was the main guy who was here several days and he was great. We felt totally comfortable with him in our home. Our 4 year old son kept asking where Lou was after the project was completed. Lou worked around us when it came to hours that worked best for our family. Our kids love their bedrooms. And our 4 year old son finally sleeps in his own bed. We will be calling Joe when we are ready to remodel our kitchen and bathrooms.

DISASTER. Turn and run. We hired Joe for a large 203K project. We had problems from the very…read morebeginning: he was slow to start, kept changing his mind about the game plan, complained about the fact that he could get no money up front--terms of the 203K that he had of course agreed to--and pressured us to give him significant up-front money to "help him start". He instructed me in June of 2024 to rush to buy materials for a small bathroom that was still mostly unfinished in April of 2025; that kind of thing happened multiple times. His workers were inadequately supervised, and he was difficult to reach, often saying things like I'm at a kid's soccer game, out to dinner with my daughter, etc. The way that 203K's work is that HUD inspectors come out at regular intervals to make sure that adequate work has been done to make a draw from the total budget. Joe did a bunch of stuff merely to look busy to justify the first draw, in August: a slap-dash exterior paint job over crumbling paint that made a mess and did not hold, for instance. Between the first and the second draw, there was slow but meaningful progress--but by then we were 5 months into a job that we were told would take 4-6 months, and nowhere near done. During much of that 3-month interval he had just one guy working on our huge project, an electrician. After the second draw, in late November, he basically just stopped working on the house. We were making double housing payments the whole time, of course, so we panicked. We were almost out of money. After numerous calls and messages failed to get him to pick up the pace, at the urging of our lender, we scheduled a third draw, 3 months after the second one. At that draw, the HUD inspector certified that no work had been done, so no funds would be paid out. That's when we finally worked up the nerve to fire him. It was terrifying, because our lender told us that we would have trouble getting anyone to take on such a large project with only what was left in the budget after Joe depleted it. By the grace of God, we did find one. He swept in and got the job done in about 4 months. We finally moved in almost exactly one year after closing. Of course we had two mortgage payments the whole time. The work could have been finished within 6 months, or close to it, if we had found a great contractor like the one we found after we fired Mr. Depiano. Working with Mr. Depiano was harrowing. We were newbs at this, and therefore easy to fool. DON'T MAKE OUR MISTAKE.

I should have written this review a long time ago, but life happens…read more Gary is that guy. Talk to him openly and honestly about what's going on and what you need. He will have an open, honest and helpful conversation with you about what can/should be done to achieve your goal without talking over your head. The work that was done for my Grammy and I was great and the cost was fair. When we're able to move to the next phase of our work, we will be calling on Gary again. We need more Gary's in the world.

Used the services of Legacy last year for siding , roof and windows. Gary met with my husband and I…read moreand agreed on a contract that fit our budget. My husband was a very tough costumer,Gary was patient and professional the entire time. I would definitely use this company again.

More like the Home Nightmare. I hired them to re-caulk two showers and repair one kitchen cabinet…read moredrawer. They asked me not to use the showers 48 hours in advance, so I did. On the day of the appointment, I waited around until 5pm, when I called to confirm they were still coming. They didn't answer, but called me back about 30 min later to say that there was a mix-up and that they weren't coming. To their credit, they did come the next day, but the technician was very confused about what to caulk in my showers. We watched a youtube video together, then he caulked the showers. I was very nervous at this point, but trusted him. Of course, after waiting 24 more hours to use the showers (and now almost a week of showering at the gym), I find that the shower leaks!!! I contacted the company and they promised to look at it when the drawer technician comes out. Well, that appointment got rescheduled 2 times. I was getting pretty fed up and asked them to commit to a time. That's when Pete, the manager, tells me via email that they cannot ensure that a shower won't leak after they caulk it. At this point, I had no confidence in this company and asked for a refund for the one shower and to cancel the drawer repair. They refunded me $75 out $200 wished me luck disputing the remainder with my credit card company. A total waste of my time and honestly the worst customer service I've experienced in Philly (and that's saying a lot!).

My puppy chewed every single corner baseboard in our home. They looked awful and we wanted them…read morefixed. Thought we'd have to replace them all. Another contractor came in and made it look worse. Then called Home Hero. Very easy to get an estimate and schedule the services. Maurice came in and made them look beautiful again. He was on time, respectful, neat, and knew how to fix it. Great job. If I need repairs, I will use the Home Hero again.

EXTREMELY satisfied with the job they did for me. Seth is terrific. Has a good eye for what needs…read moreto be done. I can't recommend them highly enough. They will be doing another job for me in the future, I know it's in good hands!

He did a good job but never emailed me the receipt for the work he did which I needed for my…read morerecords. I texted him multiple times which he said he would send to me but never did.

Zephyr and his crew helped my husband and I gut and fully renovate our 2,200 square foot row home…read morein Pennsport, a small neighborhood within the city of Philadelphia. Although he was priced slightly higher than the other contractors we obtained pricing from, the quality of his work was worth the nominal difference in pricing. I am an architect and my husband a user experience designer. We were very selective about who we choose to renovate my first own home. Zephyr worked with my husband and I throughout the entire process. He coordinated all new plumbing and electrical re-wiring (with a licensed plumber and electrician), made suggestions when we were trying to mitigate a fast-paced decision making process, and executed the work on-time and on-budget. Being involved in the trade, I cannot stress enough how difficult it is to find a contractor who is reasonably priced and does the job right. I will be working with Zephyr again on my next project. This particular renovation included the following to give you an idea of the scope of the project: * Refinishing original wood floors * 2 new full bathrooms * Complete replacement of all interior walls and ceilings * New electrical through-out * New plumbing through-out * New roofing * Brick re-pointing * 20 new windows installed * Insulated all exterior walls and roof * New Kitchen

I have worked with bad contractors, and I have worked with Mitchell Custom Concepts. I will never…read moretrust my home to anyone other than Mitchell Custom Concepts again. We bought a fixer upper in 2008, and immediately hired a contractor to update our bedroom and bathroom. They burned us, and left us with leaks throughout the house. We ended up finishing the project ourselves, but not aware of some of the leaks and damage left behind. After this experience, we were hesitant to try again, hearing so many other peoples horror stories of their own with contractors. Finally the leaks became too much, and we needed to address them as well as move on with construction of our home. We were referred to Zephyr, and after his recent completion of our kitchen, we have already asked him to put us at the end of his list for our next project. What it will be, we haven't decided yet. But we have a whole house for him to repair, so we have something that needs to be done no matter what the order of repair is. Zephyr is very straightforward, and he is a perfectionist. He will give you advice along the way, and you should listen to him. He ripped out our kitchen, found multiple issues with leaks coming from our bedroom above (where the previous contractors installed french doors improperly), so he addressed that by taking out the doors and installing a new wall with windows. He replaced all our support beams in the kitchen, as well as added support so that we could build out on the 2nd floor. We told him our goals for the house in the long run and he prepared the house for those projects while working on it now. For example, we want to add a bathroom to our bedroom, so while he had the walls ripped open, he planned where the pipes would go and built enough room in that wall so that his next job would be prepped. Zephyr said he would have our kitchen done in 2 months and he delivered. Mitchell Custom Concepts may give you a higher quote than other contractors around, but they are worth every penny. Your project will be done properly, and by people who know what they are doing. Zephyr's whole team is great to work with. Whether Mike or Ian are at your house finishing something up, you can rest assured you are in good hands. Zephyr's vendors he uses for windows, floors, materials are all vetted and you know you will get quality materials/work from anyone he uses. We especially love our floors. Zephyr had his floor guy come in to sand and lacquer our floors, and I am beyond happy with the result. Before Zephyr and his team worked on my home, our basement would flood with 1-3 inches of water during rainstorms. Now, we don't get any standing water at all. Zephyr understands that your house is an investment, and he will address your biggest problems first, then work his way out. With us, he addressed all our leaks before we did any cosmetic work. I live on a pretty nosey South Philly street where all my neighbors watch whats going on with the rest of the neighbors all day long. Well, all I heard from my neighbors was "Your contractor was bringing in big pieces of lumber today. You must be getting a lot done!" "your contractor was here all day working!" and "Those guys working on your house are working hard. You must have hired good people". Yeah, we did hire good people.

Thanks to the Yelp Guaranteed Service program! Contractor Pros responded to my request for…read moreelectrical service in my almost 90 year old home. There was some old, degrading wire that we discovered and needed to have removed/replaced. William contacted me quickly, reviewed photos of the job, and gave me a fair quote. Ryan came out a few days later at my request, they would have come out sooner but my schedule didn't allow it. Ryan took care of the main problem. A couple days later NMA came back from a trip and noticed part of his room had no power. I contacted them again and they advised they will be right out. They came, found that the connection to the panel was loose, They made sure that everything was working before they left. William and Ryan were responsive, friendly and professional. Their price was fair. I would recommend them and would use them again.

These men are NOT certified or licensed. I repeat, they…read moreare NOT licensed. I urge you to look elsewhere. They hire out help from guys who are not licensed and will come to your home and quite possibly cause you more havoc than good. Ask them up front for licensing, insurance and if they are registered as electricians, plumbers, etc. The man who says that he is in charge is operating under the identity of another man listed as the business owner. They have different phone numbers and if you catch him off guard he will tell you his real name is either Lewis when his name is William :/ This young man sent out guys to my property that had no idea what they were doing. They tampered with both my electrical and plumbing and I had to have the work assessed by a professional and take pictures and make records of everything for legal reasons. It is very possible that many of these yelp reviews are from family and friends or paid third party. Be very careful who you let in your home. ALWAYS ask for their detailed paperwork and match it up with their driver's license if you have to. Whatever it takes because there is A LOT of fraud out here nowadays. I learned the hard way and I'm trying to help others not to have to. Wish you all the best in your home projects.

I needed siding work done on the back of my home and searched for a siding company that I could…read moretrust to do the work and do it right. I took a chance with We Care and was so happy I did. This is a family-owned business, father and three sons. They were so attentive getting back to me promptly after I called them. Big Jim came out with all the information I needed to know about the company and their work. He explained what they would do, how they would do it and when they would begin. I love the way my new siding looks, and the workmanship by his sons is beyond my expectations. I recommend this company without hesitation. They are Class 1 professionals. They are respectful and friendly, and I will definitely use them for future projects. Thank you so much We Care for being honest and qualified!

This is how a company should be! Wow! This company has the…read moreright name, because they really care! I called to get a estimate for my back door. It was more than just the door but the over hang as well. It had fell down and squirrels had made a home :( The gentleman that took the call gave the information to Jim. He is the father and the owner of the company. Jim called and set up a time to come look at the job. When he showed up, he felt like family. Coming in through the back of the house he looked at the work I wanted done. He sat down in my basement and told us what they would do, took pictures of the damage and dictated everything into a recorder about the whole process. We gave him a small deposit toward the job. He gave me a receipt. What I liked about Jim is he let me know what I needed and didn't need and was very upfront about the price. This company never stood us up. Came on time, did a great job. The door is beautiful as well. They even framed out and put up my old wrought iron screen door. They were even thoughtful enough to measure the peep hole to my height (I'm the shorty in the family). We also decided to let We Care do our roof. One of Jim's sons came out and video taped the roof. We looked at the tape and Jim went over the damage with us and gave us our options. WOW! It was nice to see the roof without climbing a ladder LOL! We decided on a 2 coat white Elastomeric Silicone roof because it helps keep the house cooler in the summer. They even treated the skylight. After it was all done they came back to my home and showed us the video of the completed roof and mailed us a copy of video. We Care is not the cheapest company I've come across. but they do quality work, respectful of your time, do follow up calls to make sure you are happy with their work and respectful of your property. This is so rare now adays! I wish they did more types of home improvements besides windows, doors, roofs etc. We Care is a family owned business with Jim (owner) and his 3 sons Justin, Jeff & James that have been in business for a few decades. As you can see, I would highly recommend them.