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    Capital Vacations at Branson Preview Center

    1.0 (3 reviews)
    Open 7:00 am - 5:00 pm

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    Ask the Community - Capital Vacations at Branson Preview Center

    Branson Vacation Rentals

    Branson Vacation Rentals

    3.3
    (4 reviews)
    0.4 mi

    we booked a reservation is July 2022 and needed to change the reservation one week well they want…read moreto charge 1000.00 to change a reservation that is in December 2022 . No refunds. If they rent the house during the days we booked we get our money back other wise good bye 3,000.00. they rented the house for three of the days and we had to pay for the one they didn't rent. They are not a good place to rent from we always do well with vrbo or Airbnb. I couldn't believe the crap we went through. I would NEVER use this rental company again. As they say Buyer beware

    We decided to download and use Yelp! to leave a review on this place since VRBO did not allow us to…read moreplace the review on their application. We may also leave a review on Google. Preparation for the visit-- We left our house a little early because we wanted to get to Silver Dollar City before storms hit and try to enjoy our stay. We had spoken to associates from the resort who stated it was ok to show up two hours early and they would take care of the situation. Arrival at the resort-- When we arrived, we were met by security who were very kind and directed us to where our cabin was. The security officers provided a map and circled key locations for our stay. The layout of the resort was a little confusing and we ended up getting into an area where we had to back out. The roads are very narrow and leave little-to-no room for mistake. Your emergency brake better work if you're planning on parking near the edge of the roads. Arrival at the Cabin-- When we arrived at our cabin, we referred to the instructions left in our email to gain entry. The code for the door was not working. I called support once and left a message; then called again and an associate picked up. He stated we weren't supposed to be at the location for another two hours. It appeared somewhere along the line that someone did not pass information to the appropriate parties. After about twenty minutes we were texted a couple of different codes and the problem was solved. Inside the Cabin-- The cabin we stayed at was very cozy and welcoming. The lighting left something to be desired but it was sufficient to see our way around. The rooms were laid out nicely and were appealing. The crew maintaining the appearance of the cabin went the extra mile to try and decorate the inside to match the Christmas theme. All electronics we used worked and we had no issues connecting to the local WiFi. The dining utensils and amenities were clean and stored in an easily accessible location. The crew that maintained inventory and cleanliness of the cabin left some snacks and coffee in Tupperware containers for the first few uses which was nice when we wanted to brew a cup of coffee. The floors were appealing and everything matched the "woodsy" feel we were looking for. The floors were creaky in certain spots so it was difficult to move around the cabin without making too much noise. The beds were very firm and not what we were used to back at home. Sleeping was very difficult based on this. The thermostat was working all day and night to keep temperatures to our liking, so I can only assume insulation needs a little work (Mind you we rented this cabin in the late fall, early winter.) The water pressure was fine in the showers and sinks. The showers were clean but looked to be built for smaller people. I'm 6'1" and could easily see over the shower door, let alone had to 'duck' to get under the shower head. The bathroom does not have a fan so if you're about to take a load off, use the window in the bathroom and be prepared to let it aerate for a while. The toilet paper was 1-ply. If you're used to a bidet you may want to bring either flushable baby-wipes or a portable bidet. The jets in the bath did not work and we were not able to fill it with water warm enough to our liking. Most of the throw pillows were flat and need to be replaced or re-fluffed. The couch was uncomfortable. There were sufficient enough outlets available in the bedroom to charge our watches and phones but not much else. There was only one night stand which was the location where the power strip was located; so everything had to be placed on one side when we wanted to charge them. Some of the coasters for beverages were broken but they still fulfilled their function. Leaving the resort-- We decided to end our stay one day early because we saw everything we wanted to see in Branson and our needed sleep quality was more valuable than staying another day. Thoughts and overall review-- We got what we paid for minus some of the inconveniences that were listed above that should not have existed (Bed quality, toilet paper quality, bath not working properly, etc.). We liked the cabin but not enough to book another stay here. We are going to try our luck at another location the next time we visit.

    Marriott's Willow Ridge Lodge

    Marriott's Willow Ridge Lodge

    4.2
    (85 reviews)
    1.8 mi
    $$

    We are staying at Marriott's Willow Ridge, Branson and our 1-bedroom is immaculate, well organized…read moreand has a roomy patio!! We've enjoyed the activities of the area even with the inclement weather and the wine & beer tasting ! The Activities Director, Massimo organized the activities well and took time to talk with us and Michael greeted us at the front desk and was thorough and pleasant in preparing important information and answering questions for us!!!

    I'm a longtime Marriott loyalist, but this stay at the Marriott Vacation Club in Branson, Missouri,…read morewas one of the most frustrating experiences I've had with the brand. Short Version: If you are staying for a short time period avoid the "timeshare treatment" and fees. The housekeeping and room size won't make it an enjoyable experience. Book a true hotel that can help make your stay comfortable. I booked a smaller room directly through the Marriott website for a 3-night stay. Knowing the room type, I specifically called ahead to confirm we would receive daily housekeeping. The representative assured me we would get what they called a "daily tidy" service. After the first day, we returned to an untouched room. When I called the front desk on July 17, 2026, I was told they only offer every-other-day service and that the "daily tidy" description was "misleading" (their words). They clarified it was simply a limited clean every other day. At that point, it was too late to change anything, so we made do. The next day we returned around 3pm hoping to nap and shower before evening plans. The room was exactly as we had left it. At the front desk, staff explained they have until 4pm to service rooms and prioritize checkouts over stayovers. While I understand operational realities, I was surprised and frustrated that nothing had been done by mid-afternoon. The same associate I had spoken with the day before rolled her eyes at me, which only added to the poor experience. No one seemed to view this as an issue worth addressing. I asked if they could at least bring fresh towels to the door so we wouldn't have to vacate the room. Shortly after returning, we received multiple phone calls from the front desk and a housekeeper knocking--disrupting our attempt to rest. When the housekeeper arrived, she only had one towel initially. She later returned with towels but no hand towels or washcloths. By then it was too late for any meaningful tidy. The room also had a persistent musty smell, likely made worse by damp bath and beach towels hanging to dry. As non-timeshare guests, we expected standard Marriott service levels rather than reduced attention. We didn't stay long enough to use laundry facilities or most amenities, but the pools appeared well-maintained and the game room was clean. Unfortunately, those positives couldn't make up for the core failures in housekeeping and guest service. Over the past few years I've been shifting more toward Hilton properties, which have felt more dependable and consistent. Every time I give Marriott another chance, I end up disappointed. This was the lowest-bar experience I've had in a while: I simply wanted basic daily tidying and towel service so the room wouldn't smell musty. Even my younger children, who don't travel with us often and loved the big pool, thought the overall stay was disappointing. I waited for a manager follow-up or even a simple morning check-in from the front desk, but nothing happened. It seemed the 4pm deadline was all that mattered. I hope Marriott Vacation Club reviews these processes. Housekeeping communication and service standards need clear improvement to match the brand's reputation.

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    Marriott's Willow Ridge Lodge
    Marriott's Willow Ridge Lodge
    Marriott's Willow Ridge Lodge

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    WorldMark Branson

    WorldMark Branson

    3.5
    (20 reviews)
    2.1 mi
    $$

    Tranquil and quiet... Home away from Home…read more The WorldMark resorts have slowly reopened and as soon as we were able to we booked this location for our Midwestern states vacation. The location is nice and quiet and the facility is clean as we came to expect all the WorldMark resorts to be. We checked in late and we were greeted by a friendly employee who checked us in quickly. We didn't need a parking pass. We had a unit that could accommodate a maximum of 6 people so for the three of us it was very spacious. The beds were comfortable. We occupied a room on the 3rd floor, one stair up. I was glad that we didn't get a call to attend another "owner update"... maybe they've temporarily suspended it during Covid-19. The next day we came back to the registration office to inquire about discount tickets to shows. The location is not too far from all the entertainment and shows. I had no idea that Branson was world-famous for music shows. We were tipped by a nice employee to check out the 2 for 1 Tickets for a better deal. Thanks!!!! Review #1926

    DO NOT STAY HERE! Or any RCI property. The floor of our apartment was absolutely disgusting. It was…read moreobvious there was no attempt to vacuum or clean the floors. When we told the front desk (two different times) we were cut off from talking and they seemed very unfazed and not surprised. There was a dead cockroach in the outside hall for the whole 5 days we stayed. There was dirt, hair, trash, food crumbs, a fake eyelash and more all over the floor. There were hairs all in the shower and one of the beds. BE WARNED. It's nasty and they don't care. They walls are so thin we could hear the people above us stomping around all day and night. There's also no elevator. We were also charge for a deposit for another stay and were not told our spouse had to be there after we clearly told them it was a girls trip. They offered to refund us but no one seemed to know what to do and we had to leave without a refund.

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    More food crumbs in the bedroom
    More food crumbs in the bedroom
    WorldMark Branson
    WorldMark Branson

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    Capital Vacations at Branson Preview Center - vacationrentalagents - Updated July 2026

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