I truly don't understand why people have complained about this group so much. I have had many reproductive system issues my whole life. As I age, new things come or worsen. I had to have a polyp removed and doctor Allen was a GEM!!! She was so kind, and loving, and transparent. She's not fluffy! Don't expect fluffy! You can expect someone who takes their job very seriously, is proud of what she does, and cares. She actually LISTENS!! So what would you rather have? Someone who's sugarcoats everything, to a point where it's almost false? Or someone who honors what she does, got into this to help people heal, and is a really good person deep down. Alaina is literally a copy/paste version. She cares, she listens, she explains the why's, and sets very clear expectations. You could ask the same question, over and over, and she'd take the time to make sure you fully understand. Her kindness is probably the best out of all the doctors I have. I'm telling you - they know what they're doing here. Just go. read more

I have had the best care during both of my pregnancies at CWC. Everyone has been incredibly wonderful. I feel heard and valued. The office is friendly, efficient to get me scheduled in, welcoming and patient when I need to bring my children with me, and overall helpful. read more

A Women's Care practice that treats women despicably horrible. For over 40 years I have been seeing OBGYN's and have never come across anything like this practice. I made an appointment a while ago and was called the day before to cancel the Dr's appointment. They suggested a next day appointment but I had another medical appointment that I had made a while back so was told I had to wait 3+ weeks because many of their Doctors are too busy or away on vacation. No regard for WOMAN who have professional jobs and meaningful responsibilities. When I asked to speak to an office manager, the person who called me said the office manager was busy. She was just as rude and dismissive as the receptionist. There are no words to describe the experience. What a low class establishment. You are in the business of treating woman with health issues, if you cannot treat them honorably and respect their health issues and their schedules then get out of the business. read more

Everyone is very attentive and made me feel as ease during my appointment. Easy to make appointment and nurse/dr was great with follow up!

Worst experience of my life! Stay away from this place. I went there cause I missed several periods but was getting negative pregnancy tests they didn't even do a normal exam. The doctor was super rude and not even helpful. All they did was order bloodwork. I don't have pcos, or irregular periods so for me to miss periods is kinda concerning and they fully blew me off. read more

I recently moved to VA from another state and made an appointment for an annual gynecology exam at Capital Women's Care in Leesburg, VA. I appeared for my appointment, after having difficulty finding a parking place, waiting for the elevator and standing in line to check in. When I finally got to the receptionist , I was told I was more than five minutes late for my 1:20pm appointment. I pointed out that I was standing in line waiting my turn to check in at 1:25pm. I was told that didn't matter! I protested such a way to register a new patient, but was repeatedly told that "corporate" required them to enforce that rule. I asked why the MD couldn't see me, as it was now only 7 minutes late for my appointment. Then I was told the MD was still in her 1pm appointment. Surprised, I said I'd wait until she was done, as I would have been the next appointment. I was told again to reschedule as I was over 5 minutes late! I then asked to have my records back as I'd completed the release form and emailed it to them as they had instructed weeks before. I was told there were no records and no file set up for me! So, being very frustrated and angry I told them I would never return to Capital Women's Care. I have since found another Gynecologist, who was shocked when I related what had happened to me. I WOULD NEVER RECOMMEND THIS PRACTICE! THIS PRACTICE IS TOO RIGID AND NOT AT ALL PROFESSIONAL! NO PATIENT SHOULD EVER BE TREATED THIS WAY IN ANY OFFICE, LET ALONE A DOCTOR'S OFFICE THAT ADVERTISES CARING FOR WOMEN. read more

I don't normally do reviews, but I felt compelled to do one for any other women who are considering starting their pregnancy journey here. I started this practice with a wonderful experience with Dr. Barrett, who was kind, compassionate and everything you'd want in an OB. She was immensely helpful with all my concerns and really took the time to listen to my questions and was very thorough. The ideal scenario would be to have this practice allow me to select her alone as my OB. But unfortunately, that isn't an option. With my following visit, I had a negative experience with Dr. Allen and will not be back. For starters, I've never once been to a doctors office where they barge in your room without knocking first. I found that initially off-putting, but not a deal breaker. However, what was a deal breaker was the overall impatient, uninterested attitude I received during my visit. As a new mom to be, who has had several things occur in between visits, I had a handful of questions lined up. I received short answers, such as "mmhmm, yeah, sure" that did not instill confidence. I had legitimate concerns such as recurring headaches, and I left that visit feeling incredibly unheard and dismissed. I had to proactively press her for what she recommended as a solution to my headaches, to ultimately get a non-helpful response of "drink more fluids". I told her I drink plenty, but I got no offer to look into anything else as the cause. For the record, no thanks to this practice, I found the actual cause to my headaches and it was not a lack of "fluids". This bad visit was the final straw, but I've had other less than favorable experiences here that are worth mentioning. I've had other issues such as the unfriendly front desk receptionists who never informed me that I needed to do urine samples on all visits and not just my first. I also had a negative initial visit with a cold and impatient ultrasound tech named Bethany Andino who had the screen turned so I could barely see my baby from where I was laying, and rushed so quickly through the ultrasound, I barely had a chance to hear the heartbeat. I understand it is her umpteenth ultrasound, but for me it was my first. A little kindness and warmth would go a long way. Overall, with the exclusion of Dr. Barrett and also a very kind phlebotomist who did my bloodwork, a lot of this place lacks warm, compassionate care. I do want to add, I can't speak for every doctor there, only those who I have met and mentioned here. For all I know, the rest of the practice is just as kind as Dr. Barrett. But even with that being said, this place rotates doctors, so I cannot in good conscience recommend this place overall. read more

Receptionist is very rude and wouldnt schedule myself for annual exam when i wanted to make an appointment. Didnt even get her name when asked. Wont be coming here again read more

Kind and efficient staff. Ready for my appointment. In and out quick. All my questions answered and I had a lot of questions.Love it.

Initial receptionist I booked my appointment with was nice. All other staff have been extremely cold. Not a place to go for a first time pregnancy. I mentioned I had a lot of concerns but was never given the opportunity to discuss them. Just sort of rushed in and out without seeing anyone other than the sonogram tech. read more

I'll preface my review - I love the Sterling office. I've had great experiences with the doctors. I had a great experience with the delivery of my firstborn. (The doctors are the same between Sterling and Leesburg offices.) That said, Leesburg office needs some customer service improvements. I've had to spend more time at the Leesburg office lately because it's closer to my new home. I have to say I may start driving the longer distance to Sterling just so I'm treated like a person. Or find a new practice closer to home. At Leesburg, there have been multiple times I have not been acknowledged by front desk. I have received potentially bad news via tech call without any details or clarifying information. My husband is a pretty chill guy and even he was livid by the caller's lack of information and customer service. I have had to call Sterling nurse line multiple times to get more information about what is going on and what to expect during a pretty difficult time. The nurses I've spoken with seem much more compassionate and caring. I would have preferred paying an extra $40 for another dr appointment so I can have my questions answered and have an idea of what to expect vs being called with bad news and almost no additional information. Side notes: - Leesburg phlebotomist is awesome and the primary reason I gave 3 stars - I read another review about the Leesburg ultrasound tech lacking warmth. I had same first experience with my first a few year ago and it definitely isn't the experience a FTM wants as they kick-off pregnancy. read more

First off, I would like to say 5 stars for the doctors/providers at the practice. I would've rated the office overall higher- but the front and checkout staff at the practice is consistently cold and impersonal. From my initial scheduling experience, I was appalled at how rude I was treated when scheduling as a new patient. Especially since I was already nervous and hesitant since having to transfer care from another CWC in Frederick (which is amazing and I highly recommend). Working in healthcare/marketing, I couldn't be more disappointed at each and every visit. Each time I hope for something to change or may even a new person to help us when we arrive, but no luck. My husband and I have been here 4 times now, and consistently we receive the same lack of eye-contact when we sign in, absence of acknowledgement, and glance over the shoulder then back to the computer when we arrive. Even with check out, I feel like a inconvenience to her and as if I'm disrupting her day or work on the computer. Being my first pregnancy and experience with these types of visit, I would have hoped for more care and compassion from this staff. If it wasn't for reading the numerous other similar poor reviews/experiences with the front/check out staff- I would've went elsewhere. BUT raving reviews about the providers gave us confidence in keeping our appt, and we are glad we did. The nurses and MAs are always pleasant, smiling and happy! And the doctors are thorough, laid back and take time to answer all your concerns and questions. I'm hoping admin/management will take note of ALL the feedback from their loyal patients about the staff who need improvements, as their providers are top notch. read more

It doesn't surprise me to read how rude the front office was. My wife called to schedule an emergency appointment due to being in the emergency room the night before. We were instructed by the EM doctor to see Dr Mills tomorrow. My wife is in a lot of pain and is scared. When she called this morning to get the appointment she had to deal with a rude person. They didn't even try to help her. They told her July. How insensitive is that for a doctors office? A patient calls and says they were in the emergency room last night and was told to see Dr. Mills immediately and you say JULY. When I called the same lady was rude to me. I asked for the manager. She was nice but could not accomplish anything. Didn't even say sorry. In fact, she tried to pin it on my wife. No resolve. I let her know that the lady was rude and it doesn't surprise me to see comments to that effect. There are a number of good doctors out there save yourself the trouble. It's obvious they are not going to address the behavior so it must be accepted. I don't think you want to trust your health with a Doctors office that does not care. read more

My daughter had her first baby with the doctor in this practice last August. The doctor (Dr. Allen) who delivered my grandson, was good and attentive. Our terrible experience was with the ultrasound tech. She was cold and uncaring (which was confusing as she was pregnant herself at the time). I went in with my daughter and the tech ignored me. Never gave me a chance to see anything and it was over in minutes. My daughter told me all her ultrasound exams were exactly like that. It was her first baby and the tech never took the time to let her enjoy the experience, not even the first one. She barely let her hear the heartbeat. It was the coldest, most clinical experience ever. My daughter switched offices as of this week, because she does not want this experience with the next baby when she is ready to have one. read more

My first visit and I couldn't be happier. I was referred by a friend to Dr. Allen and I'm glad I used her. She was welcomed and had a great bedside manner, after all who actually wants to go for your yearly visit anyhow. There is another Yelp site with the wrong address for this practice that has negative posts. I'm not clear why from the moment I walked in the staff was pleasant and friendly as well as professional. I would recommend this practice to anyone. I found my new OB. read more

Bad experience! I loved Melissa during my pregnancy and I will say she actually seems to spend more time and care about her patients, unfortunately she made a bad judgment call and decided to do an unnecessary episiotomy during the delivery of my son because she was scared about possible complications that never happened. I asked what was going on and she did not keep me in the loop during my sons delivery, instead she tried to act like nothing was going on. I have damage from the deep episiotomy and I am hoping that I don't need surgery in the future. I then went to go see another doctor at the practice because of the issues I am having from the episiotomy . She basically said there is nothing she can do for me and recommended not fixing it until I'm done having children. She also said, as a doctor that their job is to keep baby healthy and Sometimes moms suffer.. and I'm like, what..: your job is to keep baby and Mom healthy.... seriously?!?!?!? I had a lot of questions about organs falling out of my vagina of course but at the appointment she said I'm sorry that's all of the time I have today, she was very cold. I definitely am considering homebirth so I do not have to deal with unneeded interventions in the future. read more

I was a patient for the first part of my pregnancy before switching to a full midwifery practice. I really liked the midwives but, because I was trying for a VBAC, I couldn't be under the midwives care at INOVA Loudoun. This practice is definitely more VBAC friendly than others that deliver at INOVA Loudoun but, based on my history, openness to the procedure varied among the OBs, with some suggesting I had an extremely low chance of success due to baby size and others (Dr Allen, who I really liked) being more optimistic. I really needed to have my birth team fully on board with the VBAC, so I decided the practice and, because of the midwife restrictions, prohibition on water births, and covid-19 restrictions at the hospital, INOVA Loudoun weren't the right fit. I hate to say anything negative but my VBAC ended up going so well and quickly, that I'd encourage those pursuing a VBAC to make sure you are in a supportive environment. read more

I started seeing this practice in fall of 2017. Had a great two visits. Once I became pregnant and had my first few appointments I was HIGHLY disappointed. The sonographer had zero bedside manner and discussed things with me she should not have before speaking with the doctor. I saw Dr. Brown who told me she was pessimistic and my pregnancy would end in miscarriage. I requested not to see her anymore but still experienced the same problems with nurses and the sonographer. The front desk and billing coordinator have ZERO respect and talk to you as if you are stupid. I would NOT recommend this practice to anyone and will not return. This practice did not seem to care about me, my health, or my pregnancy. They wanted my money. read more

5 Stars is 100% warranted in my opinion. This practice gave me feedback and options based on my health and I appreciate the care. Professional staff & doctors at all of my visits! I would highly recommend these Gynecologists staffed by all female doctors who understand women and their issues. Thank you for your committed work! read more

Moved to Leesburg years back from MD and was glad to have found this office. My first relationship was with Dr Karen Freeman (she has since relocated to MD, I strongly recommend her if you live there...she diagnosed my Hashimoto's) and she was outstanding. Following Dr Freeman's departure I was assigned Dr Gillian Jacob and she's been a terrific fit! Dr Jacob is super patient, a fantastic listener and overall great partner in your well being. I recently had a 2/3 hysterectomy that she performed and everything from planning, preparation, procedure and aftercare has been a positive experience. Office staff (appointments, nurse practitioner, billing, intake nursing) are very notable as well. read more

I've had a really great experience with all the providers in this practice. From the beginning they helped me navigate my pregnancy even though I work as a nurse in the same field. I felt that my questions were validated and answered. When it came time to deliver they were so warm and accommodating to my birth wishes. Dr Mills delivered me and it was the most spectacular experience. She guided me and talked with every step of the way. I felt that she was present without being intrusive. I was so fortunate to have her. After I was discharged from the hospital and adjusting at home I started having some concerns but didn't call right away. Monica one of the Certified Nurse Midwife Providers called me just to follow up and check on me and I was able to voice my concerns. They got me into the office that same day. It was such a relief to know. I will recommend this practice to anyone looking for a group of caring professionals. read more

I am trying to be as fair as possible, but the low rate is a must. The place is beautiful, clean and very tech savvy, which I enjoyed. We had already brought all the paperwork filled out, but they asked us to do everything again in the computer. Why??? It defeats the purpose of having it previously filled out, but we complied. The first assistant that saw us was very nice. The ultrasound tech, however, was very cold, unpleasant and she didn't care to talk to us about what she was seeing on the ultrasound. She completely spoiled our first experience in this pregnancy! We had no idea what she was seeing and when my husband asked a question, she said "I don't know, the doctor will go over it with you." Later, the doctor saw us and he was nice, but he talked about other things that pertains more to his job and not to the ultrasound. In summary, nice place, mean/cold/ ultrasound tech, nice doctor. Overall, I am not going back! P.S: I saw some reviews here saying the same things about a "cold ultrasound tech." Wondering if is the same person. read more

I'm actually writing to comment on this practice and the location in Sterling. I found the nurses at the Leesburg location to be pushy. I went there first when I conceived my son, who is my second child, and the nurse had me in the consultation room with her for nearly an hour despite my wishes to leave because it wasn't my first rodeo. She told me to stop taking my anti-depressants because she was not educated enough to understand that anti-depressants have no ill effect on pregnancies. She also kept pushing and pushing for me to have genetic testing done even though I told her no three times. I decided to go to the Sterling location and saw Dr. Allen, who swiftly put me back on my anti-depressants (the woman really freaked me out, as well as some other misinformed people. Side note: I took prozac and Wellbutrin with both pregnancies and my kids don't have six arms) and did a quick and painless pap smear. I generally had a great experience UNTIL after my son was born. Dr. Mills, who delivered him via C-section, did a very painful and unnecessary cervix check, which didn't make sense because I never dilated. I was also breastfeeding and looking forward to no period for a couple of months, but I began bleeding the day after she checked me and it is in my opinion that she triggered my period to start early. Fast forward to last week when I go for my annual. I saw NP Young for the first time, and the last. She had a student with her, and I'll give credit where it's due and say that she did ask me if she and the student could both perform the exam. I complied, but generally in these circumstances the students observe and maybe do like a small portion of the exam. Not in this case. The student, who was very cold in demeanor, began doing it and it took her ten tries to place the tool. In the mean time the NP blamed it on me being dry, and then made comments about "scraping" my cervix and that I would have cramping. It was very painful and I told them to stop. The NP then got an attitude with me. On top of all that, she didn't even call in my birth control. If you see this location, please request to see either Allen, Brown or Jacobs. Do NOT see Mills or Young. They've lost my business. read more