First time using this company for a move from Roanoke, VA to Tampa, FL. Cost was close to $8k…read moregiven it was only 1- 26 ft truck with no furniture and mostly odds and ends with lots of storage totes. Types of items matter with pricing I learned. Everything was very smooth and the logistics & price were very good for the quality & convenience of service. A crew of 3 loaded the truck, & with our house having 3 levels I was glad the movers were young and strong guys. On the receiving end they had 2 movers to unload, but it was much easier in Florida with a 1 level home. All in all they were professional & efficient. Any time I move in the future I'll be using Varsity.

Had two different households to move into a new home, after the first morning, I called the office…read moreto request the same moving team for the next house. Chris and the rest of the crew were amazing, constant motion, no breaks, worked as a team. I really was dreading the move, they changed my mind! I don't know where they find their people, especially nowadays... I highly recommend Varsity.

Find another self storage business! These people will charge you for everything! Pretty soon…read morethey'll probably charge you a fee to drive on the property! As soon as I can arrange a truck and some help, we're outta there!!!! We've had the same unit for 20 years and had no trouble. A $10 late fee once in a while. I missed last months payment, and they've already racked on $40!!! Not to mention the monthly "insurance " they MAKE you buy. It's ridiculous!! I have a small business, and I support small businesses, but not this one! I hope everyone moves out!!!!

From the owner: Providing clean and secure storage units in multiple sizes. Conveniently located in the…read moreLucasville/Portsmouth OH areas and just minutes from Wheelersburg, Waverly, Jackson, Piketon, McDermott and Minford. 24/7 Access to your Drive Up unit. Electronic gate access, online bill pay and account management. Bright lighting, and security cameras. We also have live customer service agents during office hours to assist you. We value you and your business. Come store with us!

We have had nothing but good experiences with this company! We bought an old house that needed a…read morelot of work. We rented trailers to take debris to the dump almost monthly for quite a while. Gail Garcia

If I could give this location (U-haul on Ragland Rd, Beckley WV) a minus zero I would and this is…read morewhy. I reserved a 26 ft truck a week in advance to rent for Sept.26-28th. The confirmation I received was showing the pickup date was on Oct 2nd. so another long wait on the phone to correct that. I was told that we may have to travel to one of several diffent locations which could be an hour away from the Beckley location. We wouldn't get a confirmation on the pickup location until the evening prior to getting the truck. What???? We had a three story house, basement and outbuilding to load and we might have to add 2 hours of drive time? To make a long story short we were given a truck with no oil in it and no antifreeze. The oil light come on AFTER we filled the truck up with gas. Throughout this adventure we used 11 quarts of oil and 2 gallons of antifreeze. After returning the truck in Roanoke, VA. (the truck was blowing smoke by then) I filed a formal complaint. The GM from the Beckley store attempted to call me but I missed the call. He also tried to call my husband and he too missed his call. The call back number he left in a voice mail was not a direct line to the store. It was an automated line so we were not able to speak directly to "Logan". Instead I spoke with a representative who stated he would send Logan a message to return our call. We have not received that phone call. I would like to say that I don't believe all U-Haullocations treat their customers so poorly. The Roanoke location where we returned the truck was very decent and professional to us. They too found it incredible that we were given such a crappy and dangerous vehicle to drive, shocked actually. I'll be leaving more reviews on social media and contacting the Better Business Bureau. No excuse for putting a customer in a piece of crap vehicle. I'm just glad we didn't break down on the interstate!!!

We just moved our VT son's things out after storing them for a semester. We were always treated…read moreextremely courteously when we called to make payments or had questions of any kind. Everything was in great shape, with no musty smell or insects.

This place is awesome. Michael was helpful from the beginning. My son is a VT student and we kept…read morehis stuff in climatized Storage there between apartments for six months. Very friendly owners and management and a fair deal. Left a lock for me at cost and handled everything with great integrity. The unit was practically new and easy 24/7 access. I had to access the unit several times at off hours.

Mr. Craft is wonderful. He initially did not have any available units, but offered a waiting list…read more Once one was available he set us quickly and gave easy to follow directions to the unit. He offered advice on moving companies and was so fatherly with his sound advice. His units are clean and easy to access. I recommend him whole heartedly.

Bill Craft runs an excellent storage facility for a great price. I have rented two units at…read moreseparate times over the past ten years. The units are well maintained, the site is very secure with 24-hour keypad entry, and the access lanes are wide and paved. I'll never use any other storage facility.