It was late at night and I was stuck in a ditch pretty bad. BJ not only came late at night but got me out of the ditch, car unscathed. He did not stop until the job was done and done correctly. He was AMAZING. I could not recommend him enough if you need a tow. Absolutely professional in every sense of the word and just a good, positive person. He was upbeat the whole time and remained calm, which helped me remain calm. A true life saver!! read more

Great job towing. But, never provided an invoice. Called, emailed, stopped by the office. Never responded. Can't get a refund from insurance without the invoice. read more

Mark was amazing - arrived quickly, was friendly and knowledgeable and also put us at ease that he was going to get the job done after a day and a half runaround with another company. I highly recommend their service! read more

Mark was awesome! AAA had been dragging me along for two days. i called around to local towing companies and was lucky to speak with Mark. He came right over, and got the job done quickly! Capps Towing will be my go to if I ever need towing again. read more

My car had sat in the garage for just over a month and it's five year old battery was dead, or than a door, nail, as they say. I called CAPPS, they came over in less than a half an hour and gave me a jump. Told me to go to AutoZone for a new battery and to play the role of an old lady, so that they would install it for me! Well, I am 72, but I'm not that old! Lol! read more

I had a very pleasant experience with Capps Auto Towing this morning (3/18/2024) when my 5-year old Hyundai SUV wouldn't start at Home Depot parking lot. I didn't think it was the battery as I had pro-actively replaced the battery 15 months ago at Hunter Hyundai (never do business with Hunter Hyundai again!). I couldn't get my nice set of jumper cable out as it was stored in the "trunk" and the "trunk" door would not open. A passerby tried jumping my car with his set of not so good cable and failed. I was quite frazzled and called Capps Auto Towing from an Internet search. The gentleman arrived within 30 minutes. Sorry I didn't get his name because I was too stressed out. Hunter Hyundai said they couldn't check my car for at least a month even if I had the car towed there! The call to Asheville Hyundai went to a voice mail and they never called back. I was able to get a same day appointment with Hyundai of Greer which is about an hour away. The gentleman from Capps Auto towing was able to get my car battery running using his compact instant battery charger. He said it was a dead battery, that I can get it replaced at auto parts store and that there was no need to spend $300 to tow the car down to Greer, SC. He charged me his basic charge, for which I was grateful. I had the car checked out and the battery replaced at Boyd Chevrolet, the cost was less than what I paid for the battery replacement at Hunter Hyundai 15 months ago. Anyway, thank goodness for Capps Auto Towing and Boyd Chevrolet, saved my day :-) Posted by Vivian A read more

I live in a fairly remote place up a dirt road, my car wouldn't start, and I needed it towed into Hendersonville. Capps sent Mark, who expertly negotiated all the driving challenges in their big tow truck and knew all the little details (and there are a lot!) about getting my BMW out of its secluded parking spot and loaded onto the truck with damaging it. I was grateful for his quick arrival, friendliness, patience and knowledge. What I didn't expect was what a delight it was to talk with him as we drove down off the mountain. Just a great human being. Highly recommended! read more

Richard was great. Highly recommend. Long time resident and has served Hendersonville for many years.

Prompt response late on a Saturday evening, pleasant to work with, car treated properly, safe courteous driver, reasonable fee. What's not to like? read more

The clutch on my wife's 2005 Mini Cooper failed at 10:30 at night in Traveler's Rest. I called Capps. He got the details on where the car was and arrived at the car quickly. He spent the time to be sure that he could pull the Mini Cooper onto the tow truck without damaging anything. Although it was now after 11:00, he delivered the car directly to the repair company in Asheville. Great, low-stress service. read more

I was getting quotes for a simple job and called him first since I was impressed by the reviews. His quote was $115 dollars higher than anyone else and he mansplained in glorious detail. If you are in a bind call elsewhere first unless you got money to burn. read more

Awful Company. I wouldn't recommend these people to anyone. I had to get my Truck pulled off of a line and they came out and didn't hook up to my truck. They attached some cables to my back tires and pulled my truck 6ft backwards, which took all of 15 minutes and charges me $525. Like how do you sleep at night!! Its sad because people like this strive on your demise and at a time like this with all we have going on in society. AWFUL, AWFUL company.. Don not call Capps towing if you ever need anything... read more

I had the best possible experience with Capps Towing. It was near midnight and I was in the middle of nowhere, and my car got stuck off the side of the road. The guy working on-call for Capps came and got me out when I needed help most. He was as friendly and helpful as anyone could ask for. I owe a lot to the service they provided me. I really don't know what I would have done had they not come along. Thanks to everyone at Capps! read more

I had the unfortunate run in with a member of this towing company one morning. I understand that everyone has bad days and has a job to do, but this gentlemen was the most hateful and unappreciative person I had ever met. He used awful language and spoke very derogatory to myself and other patrons driving by. I would never use this service or recommend this service to anyone else based on the impression I received this morning. It is true that someone's real character shines through under stress, and this particular employee has an awful character. I would hope that the rest of the company treats patrons with more respect, but if my experience is any example I would rather not find out. read more