Worst service and overpriced. Had a vehicle overheating and they couldn't even diagnose the cause…read more Requested they go ahead and replace the thermostat and water pump anyway. Quoted 4 hours and around $500They replaced the water pump, broke several bolts and charged me for a the replacement timing cover. The repair took all day and they ended up charging me $650. They didn't install a new thermostat (scared of breaking more bolts) and the van still is overheating after 15 minutes of driving. Half assed service

Always grateful for the folks at ELFF. They're willing to nurse our old cars along and keep them…read morerunning great, when I know it would be so much more fun for them if I brought a race car in!

I recently found a vehicle at this dealership via CarGurus and reached out to schedule a time to…read morepurchase it. As a full-time student and worker living two hours away, I carefully coordinated with the dealership to set up an appointment. On the day of the scheduled visit, I checked the listing only to find it had disappeared. After calling the dealership, I discovered the car had been sold--no one informed me, and I would have made a two-hour trip for nothing. If you choose to work with this dealership, ensure you double-check everything to avoid wasted time and frustration.

Had a transmission and clutch replaced. Clutch failed within a few months. Was under warranty and…read moreso it was replaced again. Failed again. Took to another garage and fixed it properly. Also changed window regulator which has failed. Poor workmanship clearly. Fortunately I found a garage that does excellent work locally. Unfortunately I'm still paying off the clutch and tranny these guys put in.

I met Mr. Roland maybe six years ago before I purchased a truck from a dealership near his shop. I…read morewanted to have the truck checked out before I purchased it, and the auto dealer recommended Roland. I thought maybe that was a conflict of interest and wanted to take it to my own mechanic. My mechanic was backed up and couldn't get away, so I reluctantly took the truck to Mr. Roland, and I was beyond satisfied with his expertise, service, and kindness. He drove the truck and turned the steering wheel a few times while driving straight and explained why he did that. He turned down the radio to listen for any noises that may have been out of the ordinary. He did a few quick stop-and-go checks to check the brakes. He did a hands-on examination and told me that I would eventually need to have a tiny hole in the muffler repaired at some point, but it wasn't major and recommended a shop. He told me the tailgate latch was tricky to open, but showed me how to open it without problems. And he also guaranteed me that he could beat any price in town. With that being said, a year later, my GMC Terrain started stalling and shutting off whenever I would come to a complete stop, which was kind of scary. I took it to Firestone, and they placed it on a machine to diagnose it and quoted $700+ to fix the issue. I then remembered Mr. Roland and went to see him. He called one of his technicians out, and while the car was running, he asked the technician what he thought was wrong? The technician put his ear to my car to listen to it and told Mr. Roland the exact same thing that Firestone had said. That was very impressive considering they did not have to put my car on a machine to diagnose it. Mr. Roland, not knowing what Firestone had quoted me, said it would cost me about $300+ to repair it. They were kind of busy that morning, but he managed to squeeze me in. I went next door to Cracker Barrel for breakfast, made some business calls, played a few games on my phone, and did a little shopping to pass time. Within two hours, my car was ready. I've been back a few times to have my vehicles inspected and/ or repaired. In fact, it's been a while, and I need to have my GMC checked out again, so I'll be calling Mr. Roland.

Roland has been my family's main "vehicle whisperer" for many years and I recommend him to any…read morefriends, or just acquaintances, who need a trustworthy, honest place to go for repair.

Had my check engine light come on. Drove here as it was close by to me. Visiting from Texas, and…read morethey were so helpful. Got my truck checked out right away. Fixed it up right away for me and got me back on the road in no time. The gentlemen were super knowledgeable and helpful. Would recommend this business to anyone needing auto. Help!

Very reasonably priced inspection services and very courteous employees, too. Will definitely be…read moreback in the future.

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

This place is very knowledgeable on all things mercedes…read more however, they seem too busy to keep up. they have told me i'd receive a call prior to my appointment as a reminder, never received that. they also seemed confused about what i was asking for a full body diagnostic. i didn't receive a sheet & had to go back to get it redone? not sure what they did the first time. there's 2 ladies at the front desk. the younger one is always kind & sweet. the other lady is definitely more passive & a little rude if i'm honest. (she didn't turn her head to acknowledge me until after checking her lottery #'s, lol) they're fairly priced for what they work with. all the mechanics have been very helpful & knowledgeable. i trust them.

This place is outstanding. It's the only place I trust to maintain/repair my ML350. They do…read moreexcellent work and do not charge exorbitant prices like the Mercedes Benz dealership.

I brought my Scion in for a coolant hose repair, quoted at '$100 or less.' During the phone…read moreconsultation, they mentioned additional repairs were needed (spark plugs and coil), specifically referencing 'since you like to do these things yourself' - which reasonably implied this was information for future self-repair. I specifically authorized only the hose repair and diagnostic testing. They texted that my car was ready with a total bill of $407.67, including $262+ for unauthorized spark plug and coil replacements. When questioned via text (screenshots attached), they offered to remove the new parts and charge only for the authorized work ($127.33). While I appreciate this resolution and them working me in on short notice, upon arrival they informed me they would no longer work on my vehicle - simply because I questioned unauthorized repairs. Additionally, they damaged my engine cover by overtightening it with a power tool, making future self-repairs more difficult when I go in to change the spark plugs and coils myself. 1 star for making the billing right when questioned, but cannot recommend a shop that performs unauthorized repairs, damages components, and then refuses future service when professionally questioned about it. Clear communication, proper care of components, and customer authorization should be standard practice.

Joel and Dan are the best. I refer all of my drivers to them. They always do great work and for a…read morereasonable price, for them. Make sure you give Fifi some love too! She's the resident shop-dog!

I really appreciate that the guys got the job done ahead of the anticipated repair schedule, for a…read morereasonable price, and everything was better that expected.

I have never reviewed anything before in my life- but Sam's is a business truly deserving of 5…read morestars. Being a naive teenage girl, I refilled my moped with diesel instead of high octane gas and stalled out by Sam's before I could even leave Broadway. Bordering on the point of hysteria, I parked my scooter behind Sam's shop and left for the night. When I returned the next day and started to tell them what happened, the mechanics identified the problem before I even finished. Sam and team fixed my scooter in under an hour at a more than fair price. I will be recommending Sam and his amazing staff to all my friends.