I was looking for a new bike and was online and I saw that they had the brand I was looking for but not the model. I called them and asked them about the bike and they said they didn't have the model but I could test ride another one of the size I was looking for. I went there the next day and they were super nice. I ended up test riding another model of the bike I was looking for and they said if I wanted to I could order the bike I wanted they could do it for me. I didn't end up ordering the bike there but I wouldn't hesitate to buy anything from there. The service was top notch. They have a big selection of bikes among accessories and apparel. There is free parking out front. read more

A great "old fashioned" service given. They are always so helpful and hey they have parts and accessories...not like their "B**" competition in the area. Always helpful, thanks folks.... read more

I've had a few experiences here over the last couple years and I feel like I can write a pretty fair review. I'm going to start with the negative so I can get that out of the way first. Their staff is hit and miss, especially the guys who work in the back. My wife bought a bike (not a cheap one either) but we couldn't bring it home that day, so they stashed it upstairs until we could return. When we did, the bike was gone. No explanation was offered. I watched the guy put a tag on it saying it was sold, and who it was sold to; I'm not sure how this could have been an accident. At any rate the Avid brakes on it were terrible, which caused me to bring it back multiple times for re-bleeds. The service guy was a jerk. Now the good news, they have some people there who are fantastic. The XFR I had brake trouble with eventually had the entire system replaced by Caps, on their dime. I'm pretty sure the bike was out of warranty at this point so this was just them doing the right thing for their customer. Previous to that I had decided I was never going to set foot in this shop again, but they turned me (back) into a fan. I've been in for little things here and there since and everyone I've dealt with has been very helpful! read more

Very, very pleased. After a terrible experience at another local bike shop (Sports Replay), these guys had better selection, great pricing, great customer service, and I walked away with the bike I was looking for. I'll be back there next time I'm buying a bike for my kids or myself. read more

I went there on a Sunday morning with a tube issue ( I had purchased from a competitor) the owner of the store sold me a less expensive tube, and installed to my rim ( no cost for the labour ) I was treated with respect and prompt service , I'm sure I will be back for in the future for an upgrade on my Norco bike read more

Stay Away from these idiots in Langley. They told me my classic 60's Raleigh was a write off. Despite being in mint condition,said they couldn't get new tires [they made millions of these bikes] and because it's British made, the bolts screw on in the opposite direction? Even my own home tools can screw items on clock wise or counter clockwise. One phone call to BIKES FOR ALL in Vancouver and it was handled. Got the impression i was infringing on their 420 break. They also told me they couldn't work on my Rocky Mountain, same thing can't get parts Dude. LOL what a clown show. If the owners of this chain store only knew what was going in the Langley Store, their profits would surely improve. No talent bums. Run or ride away as fast u can !! read more

Customer service was rude and vauge. Didnt feel like they cared. Also wasnt allowed to test drive any of the bikes I was interested in. Over all I cant say I would go back there. read more

If it was not for a specific bike tech in this store, I would suggest that there are far better places to spend your hard earned bike dollars. He assisted me in my first purchase of a really useable bike rack. recently, I purchased my first Carbon road bike, from this place, and was told that a few items would be made available to me to "sweeten" the purchase. I have had issues here with a parts order,after purchasing my bike rack, but the tech was fantastic. I canceled the parts order because after nearly 5 weeks of delay and having paid for the parts upfront, they had yet to arrive because of messed up ordering. But, as I stated in the purchase process of my first ever Carbon road bike, it was a big deal to me, the bike was on sale, meaning not as much profit for the store, but it was there to be purchased , so I went into this with knowledge I had read on the bike...notably, by replacing the brake pads, the stopping would be greatly improved, I asked for pad replacement, and 2 bottle cages...that was all I needed to "sweeten" the purchase.... The pads had to be ordered in, so no problem, and we put on the 2 bottle cages...retail value 20 plus bucks each, that's not what they cost, that is marked up price.....I paid for the bike, and was charged for the bottle cages, noticed afterward, so when I went back to get the pads changed I wanted to get my refund on the bottle cages, but was told by my tech that he had been denied that option since the bike was on "sale" already. He was going to pay me out of his own pocket to cover the bottle cage costs. I refused to allow him to do this, but feel absolutely at a loss for words as to how the true cost of 2 bottle cages and 2 sets of kool stop brake pads would be too much the to ensure continued shopping at this store.....I'm done.....I will get my bike serviced at an approved Norco Dealer, and wish the owners of this Cap's store good luck....so, in closing, I went back ti this store because of one staff member...I bought again, but as they did with the parts order, a discussion to negate customer service which left me, the guy spending money in their store questioning their desire to satisfy a buyer and to build a reason to make their store a place to refer and keep purchasing from. Times are tough for retailers in all areas, I understand this, the dollar, the buying power etc., etc. but 2 bottle cages cost them my referrals........spend your money somewhere else...I have a bad taste in my mouth on this pathetic value system placed on keeping satisfied customers. read more