good pricing, good service and a local family owned business. can't recommend them enough;)read more

The service was quick and honest. The owner was very helpful with what I needed, not overcharging…read moreme like two other shops in Abby tried to do. I was in a rush and needed a little help, as I was flying back home that day, with 3 bikes. To clarify- I had my bike attempted to be stolen and needed parts replaced, bikes taken apart, as my tools were gone. Thank you so much for your kindness and quick help!! It was so much appreciated.

Great bike repair! I brought in my crappy 15-year-old bike, with a snapped chain and worn-down…read morefreewheel. Some replacements and tune-ups, and it works better than ever.

Excellent spot, great team, amazing customer careread more

I recently took my bike in to the Bike Zone in South Surrey…read more The tune up cost around $100 After two rides the entire gear mechanism fell off into the spokes. When I explained what happened to the manager he could not have care less. Not even an apology let alone a refund. I suggest you avoid this store at all costs.

Finding a reliable competent bike technician is difficult, especially one in the White Rock area…read more The Bike Zone is now my go-to place for tune-ups and repairs. I'm really happy with the service, turn-around time and the people at the store. Thanks Bike Zone

Staci at Earl's Bike Shop took great care of me today. I needed a heavy duty hitch mount bike rack…read moreon short notice, and I was afraid that I would need to mail order it and wait. I'm so glad I checked with them first, for not only did they have one in stock at a reasonable price, but they assembled it and installed it on my vehicle for no extra charge. Then provided a quick training class on how to use it. Now that is customer service at its finest! They also have a nice selection of bikes and accessories available in the store, and are conveniently located right across the street from Haggen's on Meridian. Once the traffic circle is complete it will be even easier to visit them.

Took my bike in for new tubes, pedals, and overall tune up. They added it tot he current workload…read moreand I got a text 20 minutes after dropping off the bike. Great and helpful staff. Very friendly.

I ordered two Kona ebikes from Lenny's at unbeatable prices. Both arrived on time and undamaged…read morealthough one of them did have a faulty Shimano computer display. Lenny's took care of the warranty claim promptly. Five stars because it's easy to be five star when things go perfectly but the real test is how well I was treated when this warranty issue came up. As an avid cyclist with over 50,000 miles riding experience and countless cycle purchases both online and at local bike shops I know when I've been treated well and Lenny's did a great job for me.

Ordered a Garmin watch from this store online because they had a pretty good sale on the item…read moreadvertised. A few day later I got a notification that my order had been cancelled with no explanation so I emailed the company inquiring why my order was cancelled, got no response, inquired again a few days later, got no response, then tried to re-submit the order, but the watch was now around $50 more expensive this time (In hindsight I should've purchased through a different company at this point, but I really try to support small businesses and just needed the order placed and done with because I was in a time crunch). After several days of the shipping tracker showing the order had not yet been fulfilled I sent another email inquiring about the status of the order and also again asking about the prior order that had been cancelled and got no response. I went online and started checking whether this was a real company or a fake company that was scamming me at this point (probably should've done this earlier) and everything showed legit so I emailed AGAIN and finally got a partial response that just said "this order has shipped." That's the whole message. No thank you for contacting us, sorry for the delay, etc, and also it in fact had not shipped and instead did not ship until almost a week later. I sent an additional two emails after this asking about the second question in my email (why my original order with the discount was cancelled) and finally got the response "that discount wasn't supposed to be applied to Garmin products." That's the whole response- no sorry for the delay in responding, sorry for the inconvenience, etc. Very poor customer service and order fulfillment. I recommend avoiding the headache and going through a different business. Maybe they are better in person, but based on other reviews probably not.

Great service! Mark is a legend…read more Got a bike from FB Marketplace and came in to get a new seat, grips replaced, and new pedals. Everyone helping out was so friendly and encouraging. Will be back for any bike related needs!

I actually don't know where to start! The customer service, support, speed, technical expertise…read moretop Notch! I had a flat tire on my Cannondale Lefty while passing through town. Mark fit me right in! Fixed my tire, adjusted my brakes, greased the chain all in 20 minutes. His shop has lots of awesome bikes forsale, gear, parts etc.! Also this is a family owned and operated store and this is who I want to support! A great thanks for your help!

best bike shop ever. Chris is very easy to talk to , He also…read moremake it happen for you ,highly recommended.

We were greeted the moment we walked into the store. All the employees we interacted with went…read moreabove and beyond for customer service. We would highly recommend this store to anyone looking for quality products and services.