Following house visits/sales pitches from three companies, we chose Texas Made Windows and More to…read morereplace the 40+ windows in our home. They were not the most nor least expensive options, but wowed us with their customer service, industry knowledge and written warranty policy. They also came highly recommended by neighbors and online reviews alike. During installation the crew noted malfunctions with four of the windows received and installed. We had three subsequent house visits/window inspections from Jerry, his son & a regional representative (of note, these took MONTHS and repeated calls to execute). During these inspections various issues with installation were noted and recorded to include missing plugs, chips in windowsills from install, gaps in surrounding window material, and windows screens that don't cover the entire window opening as ordered/designed. Additionally, one large picture window has a very noticeable defect in the middle (as explained by the regional representative it is a blob of glue from the manufacturing process). Despite multiple post-installation inspections, accompanied by written and verbal confirmation of defects with intent to replace or repair, like other reviewers we too have been met with silence from Texas Made Windows and More. Phone calls are not answered and voicemails are not returned. This was a significant expense. Texas Made Windows and More, through their continued silence, has made it clear the defects and promised corrections (despite being provided in writing) will never occur. We do not recommend using Texas Made Windows and More for window replacement services.

Texas Made Windows and More, LLC and Jerry Dixon, Bill Dixon, Zachary Dixon, et al,...AVOID AT ALL…read moreCOSTS!!! I'm posting this text of a BBB complaint made on 6 August on behalf of a friend and neighbor: On 29 January 2025, I signed a contract with Jerry Dixon of Texas Made Windows to acquire windows from a window manufacturer and install same in my whole house with a total contract value of $27,000. On 29 January, I paid 50% down of $13,500 via check and on 31 January paid an additional 25% down of $6750 via check, for a 75% down payment of $20,250. The 29 January contract noted an anticipated delivery time of the windows from the manufacturer of 4-6 weeks, which would be no later than mid-March. Due to TMW's non-performance of the 29 January contract and as amended, and in material breach thereof, I agreed to meet with Jerry Dixon in person on 27 June to discuss a refund, which resulted in the signing a second contract in which TMW agreed to refund me $17,820 via cashier's check to be hand delivered to me at my home no later than 18 July. Due to TMW's non-performance of the 27 June contract, TMW is in material breach of that contract as well. For virtually the entire time since the original contract was signed, communication from TMW on the status of my window order and also since the refund contract was signed, communication from TMW on the status of my order/refund has been evasive at best and nonexistent at worst. Accordingly, due to TMW materially breaching two contracts and holding my $20,250 since 31 January, I sent a legal demand letter mailed on 25 July via certified mail, return receipt requested, with receipt signed by Jerry Dixon on 29 July, that TMW immediately refund the full contract amount of $20,250 and remit full payment via cashier's check made out to "REDACTED" within ten (10) business days from 25 July 2025, or 8 August 2025. As of the date of the BBB complaint [6 August], no reply or contact has been made by TMW.

Needed a new back door, after researching on line, we did not want to take the chance of poor…read morequality or workmanship or even miss measuring. Decided on local vendor. Really surprised that this business had a lot of great reviews. From the moment you walk in, there's no heavy pressured sales men. Right away you can see various doors on display. I felt like I was in a jewelry store, doors were so perfect, solid & simply elegant. Thought I knew what we wanted & quickly changed mind after seeing display. Quality, obvious, the doors are not cheap, but adequately priced. These guys send someone out to survey where you want the door, double measure to ensure right size. About 3 weeks later, door is delivered & installed. Our home required a new threshold. We are very happy with our choice & love the door!

Went in to buy a door and stood there for literally 10+ minutes and not one person greeted us or…read moreoffered to help us and there were 2 workers that just looked up from their computer and did not say a word or offer to help!!! VERY VERY RUDE FIRST IMPRESSION!!! I WOULD NEVER RECOMMEND THIS STORE TO ANYONE!!!

Window world beat the price by quite a bit and used them. Salesman was knowledgeable and helpful…read morebut didn't use them for job

I had SW Exteriors replace 14 windows at my home. I got 4 quotes and while SW wasn't the cheapest,…read morethey weren't the most expensive either. From start to finish they were fantastic in their communication and professionalism. The type and color of windows I wanted were back ordered but they were upfront and accurate on the timeframe for their arrival when I placed my order. Once they arrived they were able to schedule my install very soon. It took them a total of 2 days to complete the entire project, including paint and cleanup. Every person I dealt with, from sales, measurement, installation and clean-up, was professional, thorough and showed up on time. Based on this experience I'm already getting a quote for another project.

Kaeleb is very knowledgeable and fast. He turned a stressful situation around. Don't hesitate to…read morecall! Great job!

They were quick to respond to my quote request on Yelp! Once they came out he did not try to upsell…read moreus and was honest about his advice on what to do. Ultimately we decided to go with a new garage door! I'm glad we did because the new door looks amazing and works so much better than our previous one. All in all it was a great experience.

Great to work with responded quickly did good work will use again if I need anything thank you!read more

He set up our pull up bar and did an amazing job! He was able to work around our schedule as well…read moreand was overall really good in communicating with us as well as professional! 10/10 recommend!

Do not use this company, too expensive, garage door spring replaced cost me almost $500.00. and the…read moretech was Jesse. He charged me $12.95 for recycle old spring, but when I asked him to take old spring with him before I looked my receipt, he said NO, customer take care their old spring, he lied M...F

I found their service responsive and prompt. The lack of identification on their vehicles or…read moretechnicians was somewhat concerning, but the guys were professional and courteous. They did not try and oversell their products and suggested what fit my budget. Knocking off one star because of the lack of identification and also the technician left some boxes behind rather than cleaning up entirely and could have replaced my light bulb from my old opener to the new one.

The work they did was awesome! My home was finished in Jan 2006. The front door is hit by direct…read morewestern sun. I kept putting off the maintance on it till now, June 2017. They came right out, set up on the driveway to protect my grass, and worked on the door until it looked like it was brand new. It feels good to walk up and see it. The owner had a professional attitude, but very pleasant and courteous. The men who worked on the door did an extremely well job especially considering the sun damage to it. They were knowledgeable and cleaned up the area when they were done. I highly recommend them.

From the owner: We refinish doors and restore their old beauty. Make your…read morefront door look like new again. Same day service, we refinish all wooden doors and garage doors. We use our own specially formulated products allowing fast drying times. 100% satisfaction or your money back. We also do: Weatherstripping for all doors Door repairs, adjustment and refitting Door painting Threshold repair Rot repair for door jambs

Amazing service amazing quality, they got the job on on time and in budget. I'm very happy with the…read morejob that they did. I would use them again in a heartbeat.

We made an appointment a week in advance with The Glass Guru for an estimate. Joshua Brewster…read more(operation manager and estimator) showed up 45 minutes before the scheduled appointment time to give us the estimate. After measuring a few windows, Joshua told us they added another appointment to his schedule and he was going to have to leave, that he "didn't have time" to do the estimate now since they added to his schedule. Having made this appointment a week in advance, and then telling us "he didn't have time" since they just added to his schedule, is in my opinion very poor customer service. Probably a poor reflection on their work as well. Not an accident, that the other 1 star reviews have to do with canceled estimates and poor scheduling. We decided to go with another company.

Alright, so Ingemar Anderson came out to the house on Saturday for Window World and I gotta say,…read moredude knew his stuff. No BS, no pressure, no trying to upsell me on things I didn't need. He walked us through everything -- tempered glass, the silver oxide they spray on panel 2, all of it. He even FaceTimed a young lady (Sorry, am terrible with names) who showed us this big picture window with panels that slide on both sides. My wife and I had questions and every single one got a straight answer. Here's my favorite part though. Multiple times during the visit, Ingemar would look around and just go, "Yep, you need windows." I think he said it 3 or 4 times. I laughed every time. Every. Time. After we signed the contract he mentioned Window World also does siding and soffit. Which we're gonna need. Sneaky. I respect it. Now here's something the sales manager is gonna want to hear. Before this appointment I asked 3 AI models -- ChatGPT, Gemini, and Claude -- what the top window company in San Antonio was. All three came back with Window World. Not one of them. All three. You can't fake that. Ingemar is the real deal. If you're on the fence, get off it.

Tomas and his crew were amazing. They had a system and took care of business. They did not leave a…read moremess and very respectful. I highly recommend Window World and request Tomas for your installer.

It was great working with Wyatt and the JP team. We had our original siding replaced with hardie…read more From our initial appointment until completion took 4 wks - efficient, affordable, and honest guys. Highly recommend!

JP gave us a great price to install all new James Hardie siding on our house. Process and execution…read morewas easy. They also had a great financing guy who gave us multiple options. I really enjoyed my experience and highly recommend working with them.