I took my Rolex to them for service, cost roughly $475.00 and took a month. Got it back, jumped in…read morea pool and water had penetrated the watch. Took it back and they said it was fixed. It stopped 3 days after pick up. After numerous visits and returns, 3 total, it still does not work. BTW, when they say they'll call when done, they never do and the service is not friendly at all. Taking it to a Cincy dealer today to get their opinion, make request a refund. I will never use them again. Jay

Very slow repair service. Brought in a watch for repair,…read moretook 6 weeks. Watch does not keep time. They are in business to sell high end watches to affluent buyers but not reliable for repairs. Very disappointed.

I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

Went to Luxe Jewelry and was so impressed with their collections. Jeremy was great to work with,…read morevery honest and knowledgeable. They buy, sell and trade too!

Pocket Watch Repair and recommends Swiss Army Watch replacement . close to Venice Floridaread more

Why Diamond Vault? I shopped around local and big box jewelers to have this custom ring built. I…read moreloved they were family owned and present on-site. The staff was less about sales, instead focused on my story and Alina guided me with her expertise. They were upfront about their pricing, guarantees, values, and sent me picture updates during the process. I would recommend anyone looking for their next statement piece to check out their gallery and enjoy the same experience I've had.

Great honest people kudos to the man that requires a higher education for all his sales peopleread more

I had an issue with a bracelet length and had to get a couple links put in/moved and Mark the sales…read moreprofessional here was incredibly helpful and Gary the head jeweler came out and just took care of it all immediately. 100% I'll be back for jewelry and watches. of my repairs will come here.

A Wonderful Experience: Not only does this jewelry store…read morehave absolutely gorgeous high end watches and jewelry, the service there is very friendly and helpful. I was just there and I especially appreciated the service from Mark although I could tell all were knowledgeable plus down to earth so you don't need to be intimidated or uncertain in this beautiful jewel of a store.

The best customer service and experience I've had with these fine gentlemen. I'd give them 10…read morestars if I could!

We began our journey with Diamond Bay over 6 years ago at Silver City when Monica custom designed a…read more50th anniversary diamond ring. We love it. Recently my sentimental self-wind Seiko watch of 17 years (which I purchased in Singapore) had two issues. After some unfortunate major water damage, George cleaned it up and got it running smoothly. Just today I had another minor glitch and it was repaired in a day. We love the bright inviting store as well as the welcoming, friendly, and caring staff. Make Diamond Bay your personal jewelers.....folks you can trust.

This jewelry store is beautiful, all the selections are truly pieces of art, I went there to look…read morefor engagement rings and I was delighted with the beautiful pieces that they have. Customer service is great, they take the time to provide insights on each one of the rings. I will definitely go back.

Just wanted to give a shout out to McCarver & Moser and Kristin for the absolutely exquisite work…read morethey did for me on converting a beloved ring into the pendant of my dreams. It turned out even more beautifully than I anticipated! I enjoyed working with them and felt like an extremely valued customer at every moment of the experience. I will definitely be a return customer.

McKinnley was amazing! Professional, polite and fair in his offer on the items we were conducting…read morebusiness on. I will definitely return for business. Thank you Sir for your demeanor.

Value Pawn has really taken a turn for the worst. I have spent thousands of dollars at this pawn…read moreshop on Bee Ridge rd in Sarasota Florida and the new management is terrible. I wont be spending any more of my money there.

Jeremy is a fair & honest man & very knowledgeable in his area. He bought our gold jewelry for a…read morefair price & gave me good advice on a large diamond

On a recent trip to Sarasota we enjoyed a too-brief visit to Thayer Jewelers. They have a wide…read moreselection of magnificent and unusual pieces at every price level. I left with a exquiste antique jade necklace. Thayer's will be atop our itinerary on our next trip.

The best customer service possible in Sarasota! Todd, in addition to being great at his profession…read moreis just a fine and decent human being. You should not even consider going anywhere else for watch or jewelry repair. His prices are more than fair and the value you get is unsurpassed! Thank you Todd!

quick Service, reasonable prices, quality work. A simple watch battery done while I waited. I would…read moredefinitely go back as there was no upsell or other difficulty in getting it done. For some reason, locally, there's always a hook. Either they try to upsell you or they don't call you back when your watch is ready. This man has over 20 years experience and does work he's proud of. And he does it quickly. Watch battery service