So I'm ordered 1pc fish with a side of clams Asking them to be cooked fresh after within 1 min they handed me my order I told the cashier to give me my money back I didn't even open the box the cashier looked baffled and said she ask for it to be cooked fresh I was furious because the cook/ manager came from the kitchen saying she would cook it fresh. and lied to my face and told me she had just cooked that fish 7mins ago but it would take 5 min for fresh fish . If I'm willing to wait for my order PLEASE make it . I was told Mary was the Cook/ Manager These PPL read more

Captain D's - 1 pcs of fish with a side of Cold clams - American Near Me - Stockbridge, Georgia

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The shrimp, hush puppies and okra were hot and fresh. The coleslaw was cold and crisp--not sweet at all. The service was friendly and efficient. The restaurant was clean and tidy. This is my second visit to this location. Both visits were very good. I wish the franchise in Lagrange, GA was as good as this location. I live in LaGrange . read more

Captain D's - Fried shrimp with coleslaw and fried okra. - American Near Me - Stockbridge, Georgia

This business is always SLOW. That's the headline. I have never once been here and waited less than 20 minutes to place an order much less the time it takes them to then fill the order. Your food is going to be made fresh but there is nothing fast about visiting this fast food establishment. Honestly, if you don't have an hour to spend getting and eating your food, skip this. Today I finally valued my time and just left before ordering. read more

Ordered the white fish grilled with pups instead of bread sticks with two sides mac and cheese and okra. The food was good but the portions were to small for the amount of money I paid. An extra $.99 each to upgrade my sides and I feel ripped off. Plus on my receipt there was a $.39 charge for "chesapeke" that I do not know what that was for. This is just another reason why if you want a good meal you have to cook it at home. That way you do not feel cheated. read more

I made a mistake here, this review was supposed to be for Captain D's in Clinton Twp. Michigan. I used to love this place. The food was always good and it was hot. Today the cole slaw was clearly not fresh, my fish and my fries were cold, and the orders have been made smaller as well (i never could finish the 4 piece, today I did). I ordered okra, got home to find coleslaw. At least my wifes cat fish was warm, much better than my cold fish and very cold fries.. Wondering if this food gets cooked and they just wait for someone to order it. This is the second time I've been disappointed there. read more

Waited too long (twenty minutes) for food. The bathrooms were atrocious. Maybe on other days service is better and bathrooms are clean but not on this day. read more

1/2 cup of broccoli in Family meal, is supposed to serve 4-6 people. in what universe? read more

Captain D's - American Near Me - Stockbridge, Georgia

The last time I dinned in here. They were out of all plastic wear and paper products.The food was over cooked and cold . They had trash piled up o. Top of the receptacle.a Broom laying in the floor where I guess they just gave up on trying to clean . That was last month.Yesterday I ordered from here via Uber eats . The food was greasy and shrimp was over cooked crab ake almost burnt. Only one side .when we called we were given a $4 off on next order.. SERIOUSLY? I DO NOT RECOMMEND THIS RESTAURANT IF YOU WANT QUALITY FOOD OR EVEN DECENT FOOD read more

Captain D's - Burnt and cold crab hard cold shrimp that was obviously sitting too long . - American Near Me - Stockbridge, Georgia

On July 21, 2023, I ordered dinner online from Captain D's on Hwy 138(I want to ensure this review is for the correct location). I was promised my order at 8:17 pm. My card was immediately debited. I arrived at the restaurant at 8:23 pm. The drive thru line was wrapped around the building. I parked and went inside. The inside was as chaotic as the drive thru line. When my turn at the register, I informed the associate who I was and my online order info. She had zero customer service skills and demonstrated a very poor desire to be working. She yelled my name and went about her business. There was one person visible in the kitchen and one person taking drive thru orders. Totally disorganized and a shortage of workers! Through many frustrating exchanges I received my order at 9:15 pm. I asked for the manager's name and the man taking the drive thru orders said there were two, which he was one. The names he quoted were inaudible. Needless to say my shrimp were over cooked, green beans were not in the order. I WILL NEVER GO TO THIS LOCATION AGAIN! And I hope someone from management reaches out to me about this review. read more

I ordered a 2 piece catfish meal from captain d's on Jonesboro rd in union city and this is what I got. I am so disappointed with this mess.. read more

Captain D's - a tray of fried fish and coleslaw - American Near Me - Stockbridge, Georgia

Terrible! Warmed over seafood. This was my first time ordering from this particular Captain D's on 109 Lake Spivey Pkwy, GA-138. I've ordered from several Captain D's prior to today, and the food was always fresh. Plus, I did not get my cheesecake. I called and spoke with the Store Manager. She kept blaming Doordash. I told her Doordash did not cook the food and that I know the difference between fresh and warmed over food. It was over cooked, too. Her last excuse was they have a lot of orders and they are the #1 store and how is it that I am the only person who has ever complained. I told her she needs to stop making excuses and be concerned about the customer and check her folks who cooked it and that I was going to give a terrible review because the food was awful and her response to this complaint was non-caring basically just excuses. I won't ever order from them again! read more

Unbelievable wait time in the drive thru. 40mins and counting!! It's always a long wait. Happens often at this location. Started at 8:03p in line.. ordered at 8:43p and I finally reached the drive thru window to pay at 8:59p. NO LIE read more

Went to Captain D's on Saturday in Stockbridge spent about $46 worth of food got home the food was hard cold and called back up there spoke with a manager that worked that morning told me I couldn't get my money back but I can bring the food back if it wasn't eaten and get my order over. One i could get my money back if i wanted to what makes her think i couldn't don't know. which I knew I could have gotten my money back which that's something she should have not said but it wasn't about getting my money back it was about getting the quality of food that I ordered you all should tell your managers don't tell cousins they can't get their money back because they can when you don't get them quality food and quality Went to Captain D's on Saturday in Stockbridge spent about $46 worth of food got home the food was hard cold and called back up there spoke with a manager that worked that morning told me I couldn't get my money back but I can bring the food back if it wasn't eaten and get my order over. One i could get my money back if i wanted to what makes her think i couldn't don't know. which I knew I could have gotten my money back which that's something she should have not said but it wasn't about getting my money back it was about getting the quality of food that I ordered you all should tell your managers don't tell Customers they can't get their money back because they can when you don't give them quality food and quality service that's not the way to come off to a customer but the manager when I went back that evening because I couldn't go right back fix my order over and everything was hot and was done right and nothing was left out of my order everything was in the bag like it should have been the first time. Thanks to that night manger. This is the order from that morning when they open. read more

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Ordered a Family Feast on line with extra sides Put time of Pick up at 7:30 approx 40 mins after ordering online arrived at 7:27 for Pick up & was told that they was out of Corn which i had ordered , told the lady to give me a Baked potato instead No it is 8:10 40 mins past time requested to p/u order & they have NOT Even started to make my order Told the manager to cancel my order and not to charge my credit card the manager said i would have to CALL Corp. to get the charge reversed. I told her that i would call Corp & file a complaint against the Stockbridge store as this is not the only time i have had problems with this store. On the rateing i am not giving one unless you can give them a Neg. 10 read more

I ordered a lobster roll meal and the amount of fries that I received is ridiculous. I Didn't order a kids meal but by the look of things you would think that I did. Not to mention the fries were cold and I was not offered any condiments. I waited in line all that time for a handful of cold fries. Very disappointing ! read more

Captain D's - Lobster roll meal - American Near Me - Stockbridge, Georgia

Do not put my food back in the grease bc i asked for fresh food. That goes for my shrimp, fish, hush puppies and fries. read more

Captain D's - I could be wrong but do not dip my food back into the grease because i asked for fresh food. It was my fish hush puppies fries and my shrimp - American Near Me - Stockbridge, Georgia

The wait time was long and my order was not correct. I paid for extra sides I did not get now I have to waste gas and time going back. Customer service is also lacking. read more

You would think as long as it takes for them to prepare your food that it would be correct. But your assumption is wrong. Your order will be incorrect and your food will be mushy and old. No thought is taken into customer service or food preparation. How is this location still open read more

Got the wrong order. Waited a long time for food that wasn't fresh. They gave us old slaw, it had gone bad. Very small portions. Only 1 hush puppy for each meal. read more

Absolutely love the grilled Tilapia, one of the few places around the country that offers healthy choices. This location is under new management I was told and they seem to be focused on quality and great service. The young people really hold it down here it seems as the managers insure quality products are being produced. Great job guys, as a customer who's on the road all week I've developed an eye for what a good restaurant is and the entire crew embodies that especially the kitchen crew, keep up the good work. Customer always want to spew displeasure in these reviews when there own lives are a wreck but never point out the many egos a store has to deal with just to sell a meal. Thank you Captain Ds of Stockbridge you're a great team!! read more

I've been there twice in the last two weeks. The first time they put the smallest side portions on the plate. And this time they gave me less shrimp that I was supposed to have. Not great! read more

Craving one price of fish. Bad idea.. One kids meal took more than 18 mins.. And I'm still waiting. I'm watching one guest complain about cold broccoli.. Whomever is in the kitchen is discussing changing the the broccoli for corn while the guest got frustrated.. This is kinda unacceptable for fast food. shouldn't be eating this stuff anyway. read more

This is the slowest place. Been in line at the drive thru 30 mins. At this point I just want to see how long I have to wait. I have 2 cars in front of me. This is ridiculous. Stilling waiting...50 freaking mins to get my food read more

They are ripping customers off! Serving half the filet as whole pieces! Coleslaw is nasty too. read more

Captain D's - "4 piece" - I really don't think so! - American Near Me - Stockbridge, Georgia

Went here because I had a craving for fried fish and they delivered. Ordered a 3 piece fried fish meal with coleslaw and fried okra. It was hot, fresh, and tasty! The only thing I would say is they need to watch the tables a little more closely. Many times they are dirty so making sure they wipe them down every ten minutes *ahem manager* is key. read more

Oh my gosh! If I didn't like Captain Ds as a whole franchises ,I would never come here. Located on Highway 138 across from a BBQ spot. This place has the absolute WORST customer service . Yikes. First* The drive-through is always backed up , and when you finally approach the pick-up window. There is never any apologies or any curtesy to a least say " oh I'm sorry for your wait " or "how was your day" Same goes for inside as well. It's ran by teens who don't really take the job seriously . Second* They curse openly in front of customers, as well as make comments about "how much they hate their job, and wish they could sit down like the customers". Awkward Third* The manager walked through ( a woman ,who looked quite unkept) heard this and looked like she couldn't be bothered to discipline anyone . The only reason I gave this establishment 2 stars , is because the food is usually always hot and fresh. As well as the 4.99 deal they have. Please if you want actually "fast food" do not come here ,save yourself or prepare to wait. read more

I've been to a couple other captain d's but this one lacks time management. 30 minutes is the time it took for my food to be ready. They prioritized the cars in the drive-thru as if those who are ordering inside have all the time in the world. read more

So I wanted to try captain d's for the first time tonight for dinner. My coworker had been raving about how great their clams and hush puppies are. I get there and immediately they tell me they are out of hush puppies for the night...how disappointing. I still decide to get the clams which are okay. They get two stars because the workers were in and out talking all over the customers and their food and because they didn't have hush puppies as well as a handful of menu items. Also I sat waiting for over 20mins in a empty restaurant. I'll try them again one day just to see about their hush puppies. read more

Stopped at the drive through. More than 10 minute wait, got my food and they didn t have any salt packets. Opened the container and the fish had been fried and put into the container much earlier and the batter had steamed and was mostly soft. Sweet tea was warm with almost no ice Embarrassing read more

Customer service was horrible. Cashier stopped assisting the paying customers to make sure her friend that walked in passed the line and waiting customers got their free food. read more

A three is being generous. Everytime I order something here, they get it wrong somehow. Maybe once they didn't. I went all the way back to Ellenwood last night to find out that they didn't give me the corn or chicken, so I had to drive back over there. Final straw for me. Customer service is okay, but the employees need more training. Such a hassle that is not worth it. :( read more

This place is just awful in time management. I literally waited almost an hr for food. I waited so long that the person I was with went shopping while I waited for food. They are extremely slow!!! I still had to wait for a side salad after I had gotten my food. A friggin side salad!!!! What pushed me over the edge is the manager came in waking slow like it's not ppl that have been waiting for the last hr. There was no hustle at all. Just barking orders at her workers. After she saw me standing there waiting for my salad she thought at that time it wld be a good idea to go check on it. As soon as she went to the back the salad came out and instead of handing it to me, we were literally standing in front of each other, she tells the girl who she just made wipe down trays to pass me the salad. The girl didn't so the poor guy who takes out the trash just happened to be back there and she tells him to pass the salad to me! Like wtf?!! We are literally fave to face. Finally the young man hands me the salad. I had to ask for my dressing twice. I asked for utensils and he looked at me like I was stupid and asked if I need a fork. Well what the hell do u think?!! Everything in here needs a fork?! I have an extra star because the food was good. But obviously management needs to be updated. I read the other reviews and their all the same. You would think whoever owns this location wld get the hint. Terrible terrible service. Too bad this is the closest one to us or we surely wld not come here. read more

I hate this place, I payed almost $40 for a family meal with fish, hush puppies, and okra. The fish was alright, and you know what happened?? THEY FORGOT OUR FU*KING HUSHPUPPIES AND GAVE US A WHOLE THING OF OKRA, also we asked for some tartar sauce and honey mustard and the guy gave us some small a*s cups of it, he acted like he was gonna die if he gave us more, the food wasn't worth the money and the service was horrible, there were barely 3 people in there yet it took them nearly an hour to give us our fish and f**k up our order , 1 star is being generous because this place is horrible, never coming back. read more

Oh my where do I start, I truly can't stand going here. I've never seen a fast food restaurant waste a hour of your time minimum and act as if it's your fought. read more

The side dishes are always room temp meaning butter don't melt. And the dessert are half slices and are over priced.

This place has really went downhill in the past few months. Barely enough food in the box to fill your hollow tooth. The green beans used to be great, now it taste like they are dumped straight from the can, the okra had all of 12 pieces in the compartment. Everything seemed a tasteless. read more

Check your order before you leave. How does fried pickles the same as fired okra. To many kids not enough adults. One star only because I can't do none guess I was wrong skin color. What a shame. read more