I am 80 years old, they have caring people who really help. I am fighting alot of pain. I wonder if they know what a outstanding service they provide. Thank you for making this journey a little easier. read more

Unfortunately, I spent about a grand before I found out it's a chop shop like any other. Today I went in for a round of hash, something I get every time. The tender, Dillion, repeated my order back to me correctly but then gave me the wrong hash. Which I didn't get to see until I was home. I went back SAME DAY, completely sealed and wrapped in the receipt. After talking to three people and having to wait 10 minutes for an answer, they told me it was my fault because I paid for the items and didn't see it. And then offered me a promo code for "the loss". People don't spend on things they can't smoke. So why would I ever come back if I'm just going to get stuck with 200 garbage again? I tried to explain that I have something very similar to ALS, and indica is what I smoke medically to move properly. Hybrid is not only useless, it ca actually cause strokes in patients like myself. They literally did NOT care. When I left, the general manager smirked at me, literally smiling at my pain because I couldn't get what I paid for. read more

Captain Jacks - Budtender Dillion R. - Cannabis Clinics Near Me - San Bernardino, California

I just wanna take a minute to give a shout out to Omar for being so professional . He took his time to explain everything to me and the service was great and great product too. I want to give a another shout out to Dillon and Jacob for always saying hi and being so kind to take a minute to ask how I'm doing. I just love this place and it's because of the employees. Of course the products are great too lol read more

They're friendly, knowledgeable and helpful and have many different brands and products.

The staff in Captain Jacks are always very nice and helpful. They all seem to be very knowledgeable about their products. The also have a great little coffee shop with great drinks. Its always very clean and organized. Definitely would recommend. read more

This is what a dispensary looks like. Top notch!!! Lots of parking Friendly Bud tenders And a coffee bar read more

Been coming here since moving down to Redlands. Captain Jack's never disappoints! There are many edible options including choices between THC vs CBD vs CBN content. Lots of yummy options, too! Dr. Norm's in particular makes some cookies and other desserts that don't have any weed taste. Like many dispensaries, Captain Jack's has a rotating supply of flower. Almost all of it is on the expensive side, but there is always at least one pre-ground "shake" option that's a bit cheaper. Most of the options come in small amounts, usually approximately the size of an 1/8th. They also have a generous incentive program for new customers. read more

Captain Jacks - Recent incentive ($0.99 product) that I am excited to try! - Cannabis Clinics Near Me - San Bernardino, California

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We love coming to Captain Jacks great friendly customer service quality flowers and Blaze is such a wonderful helpful and experienced sales rep we highly recommend Captain Jacks if you want quality merch Sincerely RJ & Shantelle read more

The customer service is fantastic. Each employee is polite and knows all the information necessary to get what you need. High quality products are easy and affordable. Blaze is a wonderful and professional employee read more

Best dispensary around. Been going for a number of years now. We make the trip from Upland on a regular basis. Best prices, best selection, most knowledgeable team. See Fish for solid advice when needed read more

Product availability is inconsistent. Drove twenty miles only to find no product (hash). Won't be coming back.

Another great location, seating area, knowledgeable staff amd great selection. The way they have tbe shop set up makes it welcoming and seating area is cozy. read more

Honestly one of the nicest most welcoming place I have been too. Super chill people always helpful!

I walked into this dispensary yesterday after not having been there for many many years and I met the absolute most wonderful angel at the counter. Her name was Angelena and when I tell you that she provided me the most exemplary service that I have ever received from any bud tender in my 31 years on this Earth. She was extremely passionate and knowledgeable about what she was doing. I could tell she genuinely cared about the experience I was having. I had a very specific set of instructions for her including a budget and she helped me even get under budget. Everyone at this dispensary is so excellent and incredible for no reason . I have never had one bad experience here. Everyone here literally should be making a million dollars each. Whoever is the hiring manager at this establishment should get their own personal pizza party because they are absolutely excellent at choosing the most exemplary employees I have ever seen. Please get all of your employees high as heck just to say thank you because wow. I have never been to a better dispensary. I would love to do anything to keep bringing my business back here for the rest of my life. Thank you Captain Jack's. For being great just for the sake of being good. Also, I really respect the pamphlets and information that they hand out as soon as you walk into the establishment. A lot of dispensaries would not be handing out information that could potentially harm their sales, but you can tell that Captain Jack's cares about not just their sales but also the customer's health and well-being. I'm praying for many more wonderful years of business for this this establishment! read more

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This place has exceptional customer service! Martin went out of his way to really help me with the best deal I can get based on what he saw I was holding, I didn't even have to ask. They really try to help and explain everything too, great vibes from everyone! read more

Great place for quality selection and sticking to your budget! Came in after a while of not coming in, and Blaze helped me get a killer special! Always ask for any specials CJ has going on! read more

Bad vibe. cool security guard and front desk, but ladies inside were unwelcoming and were sassy they are cash only but none of their atms worked. read more

Great selection of products, very personable and informative staff. I like that you can shop online at their website to make your purchase as well as verify that they have what you want in stock then go and pickup your order. Plus this is a fully legal business so there is no uncertainty about getting caught up in a raid. read more

Captain Jacks - Emerald Bay Extracts Dissolvable and or Chewable Tablets. Great Product with a few options from brand at Captain Jack's - Cannabis Clinics Near Me - San Bernardino, California

This is the only place I go for all of my supplemental health needs. Everyone here is very knowledgeable and helpful, they have guided me on multiple occasions on what will work best for me, how it will affect me and how much of each item I can and should use. The establishment is extremely professional, and I love that it is guarded by Security outfront who checks everyone who comes in. read more

The staff was very friendly and helpful. I was in and out within 10 minutes. Parking was great and area pretty clean for San Bernardino. read more

Easy check in as a first time patient. Great bud tenders that know a lot about the range of products that they sell as one as when they come into store and when they're no longer selling the product, they were very easy to understand and they clarified why the consumption lab is currently shut down. I am planning on coming back every month. read more

Captain Jacks - Dispensary photo from upland store - Cannabis Clinics Near Me - San Bernardino, California

Love this place! Best affordable place and everyone is always so kind ! Check out this place over any other place!

One and only place to come for the best deals and great staff. It's always quick and easy , never a rude word, and always willing to help.

Fantastic space beautifully curated art and overall design. I have never had a bad experience here. Every budtender is knowledgeable, patient and kind. Big shoutout to blaze for her extreme patience with my mom and I's indecision and Anthony for his amazing recommendations. The deals always hit and the events are always big. Definitely the spot to go. read more

Amazing friendly budtenders and out of 1,000 shops I've been too this one tops it! Soooo beautiful in the inside ! Upscale vibes ! I loved it read more

Blaze Bond is an amazing Budtender. I have come in several times and she has assisted me and recommended items that fit my needs. If you are lucky enough to have her serve you, she is amazing! Thanks so much! :) read more

This is a great place for a wide variety of cannabis products. They have a friendly knowledgeable staff when you're wanting an item for a certain condition like my husband's traumatic brain injury. It is on the pricey side that's why I gave it 4 stars, especially once California adds on all their taxes. It has a great atmosphere, nice lounge area and coffee bar too. read more

Such friendly and helpful staff. Incredibly knowledgeable and able to help you find the right products for you.

Came here with my wife one day and loved the experience. Knowledge staff and very friendly. They also have a service that allows payment with your smart phone now. Great selection but some of the topicals are kinda high in price. Ended up going back to get her chocolates for her V-Day gift bag (which she loved). I think I might just have to be a regular here now! read more

Captain Jacks - Cannabis Clinics Near Me - San Bernardino, California

I'm visiting from the Bay and had to come check this place out!l The interior is very inviting and comfy, wish I could've experienced their dab bar era!! but what really topped it off for me was the awesome customer service from the budtenders! All of them were very knowledgeable, personable and friendly :D they had a wide selection of brands as well in lots of different price ranges. Gonna have to come back the next time we're in town to hit bingo night!! read more

I'm a frequent customer at captain jacks along with my husband. We come at least once a week, we are loyal customers. Everyone is always friendly, just today Rudy made sure we tried new product, he knows what we like thank you captain Jacks! #HighTimes read more

Captain Jacks - The Bag you have to walk out with - Cannabis Clinics Near Me - San Bernardino, California

First time here and was disappointed. Someone by the name of Sean was "helping" us but he was rude. Seems like he didn't want to answer our questions and had an attitude. They have a non infused coffee bar which was pretty cool so we went over to the barista to ask questions and she wasn't friendly. All she told us was "no we don't carry any food". Their prices are higher than other places I've been to. They charge for bags which is ridiculous. They only take cash. They have an ATM machine but it's charges you 2 different kind of fees. Not sure if I'll be back read more

Love this place. All of the employees from the security guard, to the register are friendly and welcoming. I personally am not new to the world of cannabis. My husband however is still pretty new to his voyage, and always has questions, which they happily answer and guide him to products that achieve what he's looking for. Every week/month has a bunch of scheduled events and deals to save a few bucks and have some fun. Also, as many who partake know, sometimes nothing in the world sounds better than a nice refreshing drink, and you can pick one up at their great tea/coffee bar. Great people, great selection, great atmosphere! Highly recommend this place! read more

20 years ago, I smoked. I can't now. Over the years, it's hit me to hard and to fast. CJ was the first place I went into once CA made it legal. I've be going there for years now. I am strictly an edibles girl and, after some trials, I found my brand. The staff is always great and is willing to help anyone who's A light weight (like me) to a veteran smoker. I love this place! I'm really angry about the tax increase. Places like this are the ones who are going to be hurting. This place isn't just legit, it's really nice. Love you Captain Jacks! read more

Qualified Staff, excellent product, great availability with their hours. If you're new they will explain all your options. If they are out of a certain product, they recommend an alternative based on your past purchases. read more

Stopped here before heading up the mountain and this place did not disappoint. First of all the staff is delightful & very friendly. Britney helped us at the front and even check us out. The space is so fun with a coffee bar (only open certain times), space to play games & just hangout with friends. I will definitely be returning here. P.s. be sure to become a member to get a free gift with purchase! read more

Anthony helped us out a lot! Really appreciate all his help! And had a sick conversation that we almost forgot some stuff lol! We love captain jacks! read more

After moving from Fontana, the wifey was like we are now closer to her favorite depensary. I have been stopping by here since 2018, and i must say we love this place. The place is very clean and beefed up security. I remember back in the day, security was unarmed, and that odd threat of possible robbery was always on my mind since it's a cash business. What's so different with this dispensary is that as a veteran, they give you a very big discount on everything. Honestly, I feel all businesses should take some lessons from Captains Jack. Their products are the best, as the wifey loves the sleep aids they have and the infused sodas. Semper Fi.......... read more

I love a boutique dispensary!!!! This is small, but, jammed packed with variety of things to try!! Like mostly all dispensaries, CASH ONLY. There is an app to download for Apple pay. There also ATMs to withdraw cash for purchases. read more

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This place is completely well run the bud tenders are absolutely friendly and so knowledgeable about all their products the system and flow in which you are serviced all the way to payment is very well run compliments to the management it's a rare find for these types of businesses read more

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