I had a very disappointing customer service experience at the Grand Prairie location…read more I attempted to return a few seasonal items due to better pricing at another store. While there, I noticed the newly discounted price was even more attractive so I decided to repurchase. As a Perk member, I understand the store promotes benefits such as hassle-free returns and no questions asked. In the past, I have never experienced any issues with returns or repurchasing items at adjusted pricing. But on this visit, the store manager, Cassandra, refused to honor the store policy stating that we do not do price matching and that I cannot return items and repurchase them. First, I never asked for price adjustment; I simply stated that I was returning them and then repurchasing them and buying more of the same items. I reference the return policy which was right on the counter and ironically, she stated that was not applicable to me. I asked her to please call her manager over. She left and came back after a few minutes with the store director, Lory, who agreed with her. I asked both managers to clearly explain how my return fell outside of policy guidelines, especially since I had my receipt and was well within the return window (less than 30 days; as a perk member you actually receive additional 30 days to return). Initially, they declined to assist. It was only after I asked how to escalate the matter that the director agreed to proceed, noting that the transaction required manual input because the system would not automatically recognize it. They even had the nerve to question why I was returning to this store vs going back to the store of purchase, which was located in Oklahoma (not sure why in heck this was a concern but truly showed me their ignorance). The overall interaction felt unnecessarily confrontational and inconsistent with the customer-friendly policies the store advertises. I left feeling frustrated and disappointed by the lack of professionalism and clarity. Based on this experience, I cannot recommend this location. I guess the term "the customer is always right" has been tossed out the window. I'm afraid to even question what happened to common sense? I wish there was an option for a "No Star" rating because they surely earned it with this one!

Stopped here for some Christmas ornaments and this place was VERY picked over. I was not expecting…read morethe space to look that way just a few weeks out from Christmas and on a weekend. We found a couple ornaments but nothing close to what we were hoping for, and staff was scarce on the floor. Not sure if this is representative of the store or the season, but I won't be back until the holidays are over.

The selection is abundant, so anything you're looking for you'll find. While customer service isn't…read moreterrible, it's not amazing either. I've had employees pass by without smiling or asking if I need help and even at the register silent interactions. Home Goods has inconsistent value I'd say on items, but their kitchen, candles, and soaps are always a great value. I love finding the clearance areas once it's discounted to a fair amount to be considered clearance.

Not sure I will ever get tired of finding great deals at home goods. Always a great selection for a…read moregood price.

Delivered team staff Andy has been delivering my purchase items several times and never too late…read morealways on time. Andy and his team staff is putting my queen bed frame together with mattress. Andy very nice kind friendly and get the job done on time. I would recommend your company to all my family and friends because of Andy. Thank you for service im very pleased.

Came here to purchase a bed frame and since I already knew what I wanted the process went seamless!…read moreI selected my product, made the purchase, and set up delivery for a later date. This location is fairly large with an outlet center, play area for children, and coffee bar. The employees were helpful and didn't hound me as I was looking at other items. I look forward to receive my order and will update regarding that experience.

IKEA is amazing store - very spacious separate departments featuring household furniture to…read moreremodeling kitchens and bathrooms, beautiful lighting fixtures and my best part was the restaurant delicious tasty and tender Swedish meatballs.

They don't care about adequately staffing this location. It should probably just close down. The…read morebistro is always closed. Closed on my last 14 visits to this location. They don't care about you. They don't even open to provide for you. This location should just close.

The Irby's sure know what they're doing in Oak Cliff. I can't imagine the area without their shops…read more They have brought a cozy, nostalgic, and welcoming atmosphere back to brick and mortar stores. I can't think of a place I would rather just be in than Outpost. From candles to vintage clothes, you can find affordable priced treasures here on the daily! Caroline Irby has done such an excellent job bringing intention back into the product she places on her shelves. Her collection ranges from local retailers and neighborhood vendors to women and black owned businesses. If there's ever a small business to support, it's these guys. While you're shopping grab a beer or swing next door for the best coffee of your life. Cowboys are back in Dallas!

From the owner: Outpost Fine Goods is a modern general store in Oak Cliff selling curated yet approachable products…read morefrom businesses we love and respect. Stop in for a complimentary drink while you shop and enjoy the company of kind folks in a calming environment.

The hilarious sign at the front door caught me !…read more Very fun eclectic furniture pieces . ( think great photo ops) Local & beyond . Had a wonderful experience and convo with one of the staff members here . Yes ! They will ship to you .

I can always find unique, reasonably priced furniture here. They also have great decor to accent…read moreyour home. Their designers are very helpful as well. I recently moved out of state, but was visiting Ft. Worth and stopped in. I found a great coffee table that I absolutely love and it fit in my car for the return trip. I highly recommend this store.

I love how bright and airy and organized this store is. They have a large selection of various…read moreitems where I don't even know how to explain what kind of store it is. You can get cleaning products, lawn, decor, stationary, birthday supplies, fun, snacks, and so much more. The staff is always so welcoming, accommodating, and kind. I love this place for seasonal decor and putting together gifts for all fun types of people.

The manager at this location on 2/17/24 was so sweet. The store was clean and had everything I…read moreneeded for a last min birthday gift at main event nearby!

Stellar service and excellent product! You get an amazing…read morevalue for fabric and trim !

Amazing selection and wonderful customer service. I was a little overwhelmed walking in but an…read moreemployee helped me right away. Will be back!

Great store, owner is very sweet and knowledgeable. They have a lot of cool stuff, check it outread more

Very friendly and helpful service. Very knowledgeable employees. The store has a good inventory…read moreselection and is set up to find things with ease.

You gotta love a place that offers you a strawberry daiquiri on a Friday afternoon when ya walk in…read more (In a former life I would have been all over that.) I saw this place listed on IG and checked it out. They have everything in this market store. Food, chocolate, wine, jewelry, men's stuff, kids stuff, homeware, party supplies. There is so much to see, and I found a cute tray for my bathroom counter and bought some toffee. I will make this a place I visit often, especially to take friends to, or when looking for a gift! I'm in love!

I don't know how many times I have passed by this gem and didn't know what I was missing…read more If you are looking for something special as a gift or just looking for something special for yourself, you need to stop in. The staff are super friendly and are willing to help you locate what ever you need or what you didn't know you needed yet. One of my favorite discoveries was the vast array of teas that they have available. However they also have accessories for brewing your tea as well as the body scrub and body butter that you can customize with your own scent. Need wine? They got it? Need spices? Got them too. Seriously, this place is worth making a stop into and checking out!!