They work with their customers for the best deal to meet their needs as much as possible. They…read morealso may not be able to prepaid issues immediately, but I had an issue regarding radio and happened to be a block away and had me come in to see what codes pulled up and set me up a maintainence appointment. Kudos for their customer service. This is second vehicle I've purchased with S&K. Thank you S&K Carmen Bishop

Just purchased a Buick from them recently. Victoria S. And the whole staff were friendly,…read morecourteous and helpful. She was great at explaining all the features and setting everything up for me and made the buying process effortless. Thank you! This dealership, by far, is the best one here in Springfield.

Joshua was very gracious, while waiting on financing approval he brought me several cups of coffee…read more we chatted a lot about or lives. He was very confident, loves cars & has been doing this a good long while, but is new to Green & he loves working there. You could feel a positive vibe there. people working there seem to truly like their jobs & have respect, & fun with each other. I was very pleased with my experience & I love my Camry. Thank you Joshua, keep ringing that bell. Angela A. Springfield

They have had my car for two weeks. It's a Toyota 4Runner. The first week they were getting parts…read morein. The issue was an oil leak problem. Told me they would start working on it Friday of the first week. Told me it would be done Monday. Monday came and went. Then they said Wednesday....now it's Thursday and I've still not heard.

Do NOT buy a car from these people. I was going to buy a 2019 Toyota 4Runner TRD Pro in voodoo blue…read morewith only 50k miles on it for $42k. Anyone who knows this car knows the color is rare and low mileage is like finding a needle in a haystack. The car was listed 6/13/2026 and it's been over a month since then...and now I know why it's been on their lot for so long. I contacted them about it buying it from out of state and they said I'd need to put a non-refundable deposit down of $1k. Already a little sketchy and a known sales tactic...but fine. I'll bite. Then, I setup an inspection with a mobile mechanic...and they sneakily increased the price on the website by $1k thinking I wouldn't notice. I reach out to them about the increase...no response (the person I was dealing with at the dealership is Keith) Then I reach out to them about cancelling the inspection and tell them I'm no longer interested...and what do you know...they responded right away. Oh and the $1k increase they posted on their website after I contacted them? They didn't think about the carfax and the carfax still had the original price. I could've been their dream buyer. I have an 812 credit score, no debt other than my mortgage, was willing to finance with them, and I was willing to FLY there and drive the car back myself. They shot themselves in the foot with this one. $42k? Nah. Only reach back out when you can get me an out the door price of $32k

Instant regret from the start. Clean title but for got to…read moredisclose flood and accident damage. Smoker smell. Stopped running the first days.

I brought my bmw 750xi in dec 1 2025 after having power steering issues! They quoted me it would…read morecost $8400 to fix! I had the car towed to Eurosport in Springfield ! Eric fixed the issue for $326 dollars! it was a simple switch assembly! They are so dishonest at Isringhausen BMW! Caveat Emptor

I used to go here and buy luxury cars before I got divorced and couldn't afford them anymore. After…read moreabout 15 years of not visiting, I recently need some car maintenance. Gary and Brian were still here and still both do a great job. Brian took the time at the end of the day to give a "tour" of my (new) wife's G wagon when we didn't even buy it here. That's a class act. I always recommend these guys to anyone looking for a fair deal on a luxury car. Thanks

My car broke down with the common 6.2L engine issue that is all over the net right now. I was on a…read moreroad trip, so I couldn't take it to my normal dealer. I called and they immediately told me that I should take it to Friendly Chevrolet instead, and that they were the best. I don't know what's up with the Yelp ratings, but, all of the dealership sites give Friendly top marks, and rightfully so. I was helped by Randy in the service department who stayed on top of my repair from start to finish, bending over backward to make sure everything was done correctly.

Not friendly at all after pointing out that their numbers out the door was nothing but inaccurate…read more They throw on a lot of ad onto make up their money plus their discount forget it. It's a joke. All I gotta say be careful when conducting business good luck.

DO NOT GO HERE. Thieves and liars! Check engine light was reset prior to sale and issues were not…read moredisclosed. Owner and staff ignore any request for resolution and are extremely unprofessional. Was told, "we cant just shit out a mechanic".

My kids helped purchase their first car April 26. The car dealer was informed the car was being…read morepurchased for two 16 year olds and that they were putting their money they earned and saved towards this purchase. The day after we bought it the check engine light came on. Took the car to O Reilly to get the code read. The car dealer was informed the next day and assured my ex husband that they would order the part. Never heard from them again. This past Friday (May 30), the car started sounding terrible. The car was taken for an oil change, the oil was old and had metal shavings in it. Again called the dealer and got several stories. The "partner" bought the car and it was his fault. Then since we were past the 30 day warranty we would need to pay out of pocket for a new motor. Then we were basically told our kids drove it too rough. We have Life360 and get driving reports that show the speed driven, rapid acceleration and hard braking. Basically two teenagers were taken advantage of, and then blamed for a car becoming undrivable within 34 days of purchase which is disgusting behavior. If we want to pay more out of pocket to get a new engine we were told we could do that. I do not trust this dealership to fix this car. My ex husband offered to sell the car back to them (at a big loss to my kids), but the dealer doesn't do that, likely because it's junk.The car dealer gave my ex husband the runaround and several excuses. This is a good lesson to have a car checked out by a mechanic and my kids now know that car dealers can be very untrustworthy. A five thousand dollar lesson learned, and now we have a piece of junk car to dispose of. Believe the negative online reviews, the people we dealt with after the sale were definitely not the people who sold the car.

I live in Tampa, FL, and grew up in Central Illinois. My mom still lives in the area, and her 92…read moreHonda was ready to be put to pasture. Worried that she would have a hard time finding a quality car at a fair price, I called Joel and we worked out an excellent deal for a 2011 Honda with low miles. He personally went through the car and ensured it had everything it needed, including new tires, pads and rotors, oil change and wipers before it went on the road. I've bought more than 20 cars in the last 25 years, and this was the easiest transaction I've ever experienced- and I never even saw the car. Honest dealership, quality selection, excellent pricing. Do not hesitate to go to Laketown Automotive if you are considering a quality pre-owned car.

They have the worst service department I've ever been to. No one knew what they were doing,…read morecouldn't get any answers and couldn't even tell who was in charge or could help us. We had a recall on a part and after 5 hours of sitting there they said it still wasn't fixed. We live out of town and they wanted us to come back the next day and we couldn't. They didn't have a rental car and did not know if we would be charged for the mistake they made or not. I would never buy a car from them. Worst service ever!

Visited Green Audi because my 2020 Audi SQ5 was low on oil and the dashboard light came on and…read moreneedless to say they went above and beyond to take care of me. I will start by saying I was a little lost upon arrival as I went to the Audi sign but that's just the sales department. You enter the service department through the Toyota dealership. Upon arrival I was promptly greeted and met Emma. I informed her of my concern and not having an appointment and she sad no issues we'll take care of everything and invite me into the waiting room. The waiting room is large, has coffee, water, pop/soda, and popcorn. They also have desk like setups to work too. This service center is amazing and took great care of me on whelm. Definitely go here for service and work with Emma.

I am a retired car dealer who thoroughly understands the business and I rate Smokey Jennings…read moreChevrolet in the top 10 in central Illinois may be in the top two Roger is a wonderful guy and even though my families in the business I would buy a car from Roger because he's honest kind and he helps with public and charitable causes. I gave Roger Jenn and Smokey J Chevrolet a golden egg

Smoky Jennings was great! Good service and they turned a oil change in less than 15 minutes. I was…read morevery happy, thank you guys for great service!

I was in a wreck and they found me a replacement car just like the one that was totally in just a…read morecouple of days.Shout out to Adam Rose.

I brought in my Subaru in January when my lease was up. It was a very quick and painless process. I…read moregot a check for $2,000. Much better than trading it in for something else. That check was for a down payment on a new car. I wish I remembered the guy's name who helped me. He was very nice and helpful. I recommend these guys.