brought my car to them to fix a blown head gasket one month later I got the car back drove the car…read morefor one day and it overheated again. Brought them to car again. Got it back two weeks later and now the transmission is messed up. mechanic told me that if I was mad about the situation it was my problem not his. $400 worth of parts $2300 for the labor. told me that if I return the car, they would put it on my credit as a repo call worst place ever to get a car. My engine now reves on it own in park with no one even in it when I turn it on. My son got a car from them and the engine completely gave out. I'm going to open a civil suit for this. Hopefully they can't put it on my credit because of the things that they've done and their false business practices.

I bought a Lexus from them 3 years ago. I had bad credit and they worked with me. I got it paid off…read moreearly and it is the best car I've had. Now I'm looking to trade it in on a truck here because I don't want to do business any where else. Thank y'all so much

We purchased a new Jetta in Indianapolis and moved to Naples. Active cruise control was not working…read moreso I stopped by the dealership and asked them to check it out. I did not have an appointment but they worked me in right away. Turns out there was nothing wrong with the car, I just did not have the settings set right. I should have read the owners manual. Everyone was friendly, they had drinks and snacks available while waiting. They are building a new facility just a few blocks away that will open late 2026 I am very pleased with this VW dealership.

I've literally had nothing but issues with this dealership. They messed up all of my banking…read morepaperwork when I bought the car, and didn't rectify the situation until I left them bad reviews about the headache of a 2 month long situation to fix that. Now I'm having issues with the car- bring it to them because I PAID for a bumper to bumper warranty- and they said they can't duplicate the issue so there is nothing they can do. The car literally doesn't move forward when I press the gas, the last time it happened I was in the middle of an intersection. Does that sound safe to you? Well apparently it does to them because all they can recommend is me record the issue the next time it happens. How do I even record that? Let alone record while I'm actively driving around Naples. This dealership is a joke and a money grab and I will never do business with them again because of the constant disappointment when I'm here. I've literally never had a good customer service experience here, except for the man from Audi that called me to fix the paperwork after they neglected the situation for 2 months. That's literally the only reason I changed my review the first time. The man from Audi asked me to change it once he fixed my issues.

Our son is looking to purchase his first car. Dealer employee was always available and appeared…read morepleasant. Dealer agreed to allow a 3rd party inspector come see car at our cost before purchase which is a comfort and A+ attitude. Dealer does appear to be more one price versus negotiable which is ok, but clearly share and advertise this. Car is used and easily tracked on Carfax and clearly sat at another dealer for months unsold, may have been auctioned, and then wholesaled to here. It's not a HIGH value unit when mileage is low as it's only factor. Our offer was fair, and ok as not accepted by dealer. Hope they get the $$ versus long hold period. Overall a good experience but did not result in car purchase here.

Deceptive & Fraudulent operating practices. False advertising. DON'T buy anything from Autohaus of…read moreNaples. You will regret it. You will be out $1,000's of dollars. The owner David Rinker & General manager Tim Peck are SCAMMERS & FRAUDS. They refuse to stand by their vehicles.They refuse to abide by their promises prior to purchase. They advertise & promise: "Quality Luxury Cars-- High Quality Inventory--  Meticulously Maintained vehicles that are inspected thoroughly by their Master Technicians to ensure quality prior to placing them for sale." I purchased a vehicle from them 6 months ago. Within the first 2 weeks of ownership, 4 major issues were found on the car. I'm still trying to compell them to take financial responsibility for THEIR product. 3 leaks were discovered & hidden wrecked major damage to the front bumper cover was discovered. I had the hidden wrecked damages repaired for $2,600. The general mgr has refused to reimburse me for the repairs. I recently found out that the 3 leaks are much worse than I thought. On January 7, 2026, I hired a mechanic that specializes in German vehicles to begin work on one of the leaking areas, the oil filter housing & oil cooler gaskets, these repairs are a major undertaking. When he began removing parts, the amount of oil leakage that was found was extensive. Oil leaked everywhere. It's obvious that those gaskets have been leaking for a long time. He also removed the large plastic engine guard that bolts to the underneath of the engine bay. It was saturated wilth huge areas of oil and oil sludge. He then noticed that the engine oil pan drain hole looked as though the drain plug was screwed in with bubble gum. He removed all the gunk and drain plug to discover that the threads of the oil pan drain hole are stripped. The threads can't be repaired. I need a new oil pan. Everything is documented with photos of evidence. I'm in the process to begin suing Autohaus of Naples for $8,000 thru Florida courts. On January 24, 2026, I received a message from a woman that read my many online reviews of Autohaus of Naples. She shared with me that she recently purchased a Mercedes from Autohaus of Naples. While she was driving on the highway, the entire metal roof flew off. She sent me a photo. It's shocking. She mentioned that the general manager, Tim Peck, has refused to compensate her for the major damage & safety issue. Her vehicle is currently not drivable. She shared screen shots of her communications between she and her salesperson and Tim Peck. Tim was as completely unprofessional just as he was with me & refuses to take responsibility for his products just as with me. Some of the online review platforms allow posting photos but some do not. If you have anything to ask me or share with me about Autohaus of Naples, find my Facebook review on their page. You can then message me thru Facebook. STAY AWAY FROM AUTOHAUS OF NAPLES! They are NOT a quality preowned vehicle dealership. Of importance, I have only been able to drive the vehicle about 200 miles during the 6 months of ownership. The vehicle still has less than 60,000 miles & is a 2011. As a result of my complaint against Autohaus of Naples to the Florida BBB on 9/18/2025, Autohaus of Naples now has a lower rating. It has dropped to B- because they ignored the 3 attempts by the BBB to resolve my complaint. Autohaus of Naples is no longer accredited.

Thank you to the General Manager at GERMAIN BMW Davis Boulevard…read more I experienced a failure of a run flat tire on my BMW X5. I contacted Germain BMW on Davis Boulevard in Naples to install new tires. They did not have my size (315/35R 20) tires in stock however they got me back on the road at the same price as Tire Rack would charge within one day. I will return to Germain BMW for future needs.

This is not the first time this dealer sends service notices and then refuse to honor them…read more Seem to be the spirit of the company. They were great to sell but after initial service plan is over, they are a switch and baiters. BMW is a great brand and makes amazing vehicles. Just don't. Just don't send out coupons if you are not honoring them. I would have been happy to done what needed to be done, just don't switch things out please. Make you look bad. Guess no more BMW for us.

I purchased a car from the Mercedes Benz of Naples with Dairon Niebla as the sales representative…read more It was the easiest, most efficient purchase I've ever made. I was new to this particular car and Dairon was a terrific teacher, methodically going over every aspect of the car I would need to know. He did this a few times to be sure I was familiar with all aspects of the car before leaving. I'll be back in 2 years for my next purchase The Mercedes Benz facility is beautiful and the staff is very friendly

Great service, Skye treated me well. Easy drop off, easy pick up with a nice loaner to use during…read moreservice.

The idea of this place is to experience the Porsche culture without the pressure of buying one…read more This place is recently opened right in downtown Naples and adds a bit variety to a street mostly filled with boutiques and restaurants. Its pretty large with different areas that display clothing, model cars and even a Porsche Driving Simulator, where you can pick a car and drive it on a racetrack. We did end up signing for one and for $25 it was a lot of fun. The only downside is that other customers surround you to watch how you are doing.. so no pressure!!! They do have a cafe in the back where you can hang out, enjoy coffee and lattes while you share your Porsche experiences. A love the concept and glad Porsche took this step to open such a location.

Great place to see some top line Porsche and engage in Porsche talk while enjoying some good…read morecoffee. The staff here is very friendly and knowledgeable. It's also good for picking up a souvenir or two.

I purchased a 2026 Porsche Cayenne S earlier this month and Luca Conti was my sales associate. I…read morecouldn't have been more pleased. He listened to my questions and answered them which guided me to the perfect choice of car for me. Luca is a Porsche Pro and knows all about the car which was helpful for me since my last one was a 2016. Luca was the perfect sales associate for me! He's a professional!

Recently, I had the opportunity to have my 993 air-cooled Porsche worked on at Porsche Naples. My…read moreangst was removed when Dan introduced me to Vince & Bruce. Being a 30-year-old classic, I asked around, trying to find a common name that would surface when asking about working on air-cooled classics. Crickets. Then came these guys at Porsche Naples. WOW! Talk about the right place to get air-cooled work done. These guys cut their teeth on these things, and their passion shows. The peace of mind working with this team is beyond words. Thank you, Dan, Vince, and Bruce. Much appreciated.