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    Naples Acura

    4.4 (58 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 1 week ago

    Services - Naples Acura

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

    Naples Acura Photos

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    Recommended Reviews - Naples Acura

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    NEW CAR thanks to Darrell and the Naples Acura Team
    Marisa Z.

    Wow.. such a great experience. I have been working with Darrell because I have been looking for a used car for a few months now. Darrell was great about keeping me updated as vehicles in my price range came onto the lot. Once we found the one the experience was a breeze. Joe, Marianne, Scott and Darrell all were very kind and provided me with all the information I needed. I am VERY happy with my purchase and will be back in the future for my next car! THANK YOU NAPLES ACURA

    TC rocks
    Gloria S.

    Amazing customer service makes this place a must if you need a new or used car. Feels more like a Ma and Pa joint, very local, very comfy. Top notch cars that you can read at Consumer Reports. Top notch sales as well, no pushy sells. Free car wash on Wednesdays is a bonus. Ask for TC Carrington, he rocks!

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    1 month ago

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    Roy Y.

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    1 year ago

    The best overall car dealership I've ever dealt with.Great service and buying experience.

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    Roy Y.

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    1 year ago

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    Roy Y.

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    1 year ago

    Had first service done. Less than an hour wait and car was washed and vacuumed. Great service

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Great experience all around with Naples Acura from service to repair...and just purchased a new car with Franscesa who was amazing!!!

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    2 years ago

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    2 years ago

    Sometimes you have to speak up but when you do they are responsive and helpful! The work they do is top notch!

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    11 years ago

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    4 years ago

    My 3rd car from the same salesperson and dealer - this says it all. Great service, prices and professionalism, AND no hassle.

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    6 years ago

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    Page 1 of 2

    Ask the Community - Naples Acura

    Review Highlights - Naples Acura

    Five stars to the talent and professionalism of salesperson Francesca Fortin - who sold us our 2023 MDX Advance Package S this weekend.

    Mentioned in 12 reviews

    Read more highlights

    You might also consider

    Autohaus of Naples

    Autohaus of Naples

    (35 reviews)

    Our son is looking to purchase his first car. Dealer employee was always available and appeared…read morepleasant. Dealer agreed to allow a 3rd party inspector come see car at our cost before purchase which is a comfort and A+ attitude. Dealer does appear to be more one price versus negotiable which is ok, but clearly share and advertise this. Car is used and easily tracked on Carfax and clearly sat at another dealer for months unsold, may have been auctioned, and then wholesaled to here. It's not a HIGH value unit when mileage is low as it's only factor. Our offer was fair, and ok as not accepted by dealer. Hope they get the $$ versus long hold period. Overall a good experience but did not result in car purchase here.

    Deceptive & Fraudulent operating practices. False advertising. DON'T buy anything from Autohaus of…read moreNaples. You will regret it. You will be out $1,000's of dollars. The owner David Rinker & General manager Tim Peck are SCAMMERS & FRAUDS. They refuse to stand by their vehicles.They refuse to abide by their promises prior to purchase. They advertise & promise: "Quality Luxury Cars-- High Quality Inventory--  Meticulously Maintained vehicles that are inspected thoroughly by their Master Technicians to ensure quality prior to placing them for sale." I purchased a vehicle from them 6 months ago. Within the first 2 weeks of ownership, 4 major issues were found on the car. I'm still trying to compell them to take financial responsibility for THEIR product. 3 leaks were discovered & hidden wrecked major damage to the front bumper cover was discovered. I had the hidden wrecked damages repaired for $2,600. The general mgr has refused to reimburse me for the repairs. I recently found out that the 3 leaks are much worse than I thought. On January 7, 2026, I hired a mechanic that specializes in German vehicles to begin work on one of the leaking areas, the oil filter housing & oil cooler gaskets, these repairs are a major undertaking. When he began removing parts, the amount of oil leakage that was found was extensive. Oil leaked everywhere. It's obvious that those gaskets have been leaking for a long time. He also removed the large plastic engine guard that bolts to the underneath of the engine bay. It was saturated wilth huge areas of oil and oil sludge. He then noticed that the engine oil pan drain hole looked as though the drain plug was screwed in with bubble gum. He removed all the gunk and drain plug to discover that the threads of the oil pan drain hole are stripped. The threads can't be repaired. I need a new oil pan. Everything is documented with photos of evidence. I'm in the process to begin suing Autohaus of Naples for $8,000 thru Florida courts. On January 24, 2026, I received a message from a woman that read my many online reviews of Autohaus of Naples. She shared with me that she recently purchased a Mercedes from Autohaus of Naples. While she was driving on the highway, the entire metal roof flew off. She sent me a photo. It's shocking. She mentioned that the general manager, Tim Peck, has refused to compensate her for the major damage & safety issue. Her vehicle is currently not drivable. She shared screen shots of her communications between she and her salesperson and Tim Peck. Tim was as completely unprofessional just as he was with me & refuses to take responsibility for his products just as with me. Some of the online review platforms allow posting photos but some do not. If you have anything to ask me or share with me about Autohaus of Naples, find my Facebook review on their page. You can then message me thru Facebook. STAY AWAY FROM AUTOHAUS OF NAPLES! They are NOT a quality preowned vehicle dealership. Of importance, I have only been able to drive the vehicle about 200 miles during the 6 months of ownership. The vehicle still has less than 60,000 miles & is a 2011. As a result of my complaint against Autohaus of Naples to the Florida BBB on 9/18/2025, Autohaus of Naples now has a lower rating. It has dropped to B- because they ignored the 3 attempts by the BBB to resolve my complaint. Autohaus of Naples is no longer accredited.

    CarMax

    CarMax

    (58 reviews)

    Extremely Disappointed -- 125-Point Inspection Is Misleading. I purchased a vehicle from CarMax…read morebased on their advertised 125-point inspection, and I am extremely disappointed. Less than two months after purchase, I took the car to Midas for a routine oil change and was told the vehicle had worn rear brakes, a potential oil leak, a cracked driveshaft, low fluids, and filthy cabin and engine filters. These issues clearly existed before I bought the car. When I returned to CarMax, they initially suggested it might be my fault, despite the short ownership period. Photos from Midas proved otherwise. CarMax did provide a loaner, which I appreciate, but their service department has had my car for over 24 hours without even running diagnostics. They have called to ask about the loaner and to say they are have not gotten to my car yet and cannot give a timeline for when my car will be checked or repaired because they are busy. This is especially frustrating during the holiday travel season, when I would much rather have my own vehicle. Overall, I am very disappointed with both the sales process and the service department. I would strongly recommend getting an independent inspection before purchasing from CarMax, regardless of their inspection claims.

    Unfortunately my dad has dementia, so his driving privileges have been revoked. It's a stressful…read moretime, and the last thing we need is more stress, right? So we brought my dads vehicle in to see if they would purchase it from us. I know places like this salivate at people who are desperate. We weren't desperate, but we didn't have extra time to put the truck up for sale ourselves and deal with all the haggling and no shows. We've never dealt with CarMax before. From the moment we stepped foot inside- we were enthusiastically welcomed. They run a well-oiled machine. Every level was smooth and professional. It took maybe an hour for them to inspect the truck, get all of our information, run backgrounds and offer us a number. The amount offered was respectful- and we didn't feel taken advantage of one bit. They quickly cut a check and we were on our way. I would absolutely fo business with them again, and I would recommend them.

    Volkswagen of Naples

    Volkswagen of Naples

    (65 reviews)

    We purchased a new Jetta in Indianapolis and moved to Naples. Active cruise control was not working…read moreso I stopped by the dealership and asked them to check it out. I did not have an appointment but they worked me in right away. Turns out there was nothing wrong with the car, I just did not have the settings set right. I should have read the owners manual. Everyone was friendly, they had drinks and snacks available while waiting. They are building a new facility just a few blocks away that will open late 2026 I am very pleased with this VW dealership.

    I've literally had nothing but issues with this dealership. They messed up all of my banking…read morepaperwork when I bought the car, and didn't rectify the situation until I left them bad reviews about the headache of a 2 month long situation to fix that. Now I'm having issues with the car- bring it to them because I PAID for a bumper to bumper warranty- and they said they can't duplicate the issue so there is nothing they can do. The car literally doesn't move forward when I press the gas, the last time it happened I was in the middle of an intersection. Does that sound safe to you? Well apparently it does to them because all they can recommend is me record the issue the next time it happens. How do I even record that? Let alone record while I'm actively driving around Naples. This dealership is a joke and a money grab and I will never do business with them again because of the constant disappointment when I'm here. I've literally never had a good customer service experience here, except for the man from Audi that called me to fix the paperwork after they neglected the situation for 2 months. That's literally the only reason I changed my review the first time. The man from Audi asked me to change it once he fixed my issues.

    Airport Kia

    Airport Kia

    (122 reviews)

    Stopped into Airport Kia of Naples twice. First time I had only 15 minutes to browse and Anthony…read moreinitially helped me upon arrival and handed me over to Pedro as he was helping someone else. Pedro was very nice and although he wanted to sit down and chat about options but I had limited time and just wanted to look at a few Tellurides to get a feel for the car. Pedro brought his manager Brody over to introduce us and just let him know we were there and Pedro was a great help. Brody was very professional and nice as well, On our way out of Naples, we stopped in again and I brought the whole family so they can check out the car too and get everyone in the car to get feedback. Pedro was there and was able to assist again. We asked to look at some previously owned vehicles and wanted to look at them in person. We saw a nice black Telluride with the works. Then saw two white Tellirides. I don't love the brownish orange leather interior which killed it for me. But then we saw another beautiful white Telluride that was pretty much new, 2025 with only 6k miles. But there was some small exterior damage and the lining around the back windows needed to be fixed as well, not to mention manual back door lift. Nooooooo!!! Lol. It was great to see the cars in person and compare. We saw someone who just bought a gorgeous matte dark grey Kia Sportage and got to talk to them a bit. They said they were trading in their Audi and BMW for a Kia because Kia's technology is so advanced and you get more luxury options for a fraction of the cost. He said his uncle is trading in his Range Rover for a Telluride too. This is CRAZY to me!!! Ha. But hopeful as I keep hearing Kia has been more popular with the technology and how far they have come in everything! We didn't walk out with a car today but it was helpful to compare the options. Jeremy, another manager also approached us to see if we had any questions and we mentioned Brody was assisting us too. Jeremy was very friendly and professional. He was able to assist with questions my husband had regarding Certified Kia options. We really appreciated his time in answering our questions or concerns. Good experience overall. We're still shopping around and comparing options before making a final decision.

    "Nick Fiura La is a sales manager at a Kia dealership who stepped in to help me complete a deal…read moreafter the initial salesman. He managed a tough credit situation in a superior fashion. He's extremely knowledgeable and smart about all Kia products. I preferred Nick much more than the initial salesman. He has pearly white teeth that shine like diamonds. I wish I had bought from him instead of Naples Nissan."

    Audi Naples - Audi S5 Cabriolet

    Audi Naples

    (82 reviews)

    Fantastic service department. These folks are very good at what they do. We buy cars from them too…read more Excellent experiences.

    My observations. They put a 69 year old woman in danger. I…read moreshould have read the Yelp reviews before buying a certified 2020 Audi Q3 in 2024. But my fiance insisted and said the salesperson was really nice. My fiance's battery went dead on 7/30/25. I jumped it that evening and let the battery charge for a half hour. Dead the next morning and wouldn't jump, multiple tries. I drove to Auto Zone and got a new battery because the Audi dealer is 1.5 hours away, round-trip. Replaced the battery and drove immediately to Audi Naples. Audi told me to let them replace the battery AGAIN and TRY to get my money back from Auto Zone. I refused because I don't want another Audi battery with "Sudden Death Syndrome"! They charged my fiance $291 to reprogram the Audi for a new non-Audi battery. Verified by the Shop Foreman. BS! This reprogramming fee after battery change is NOT required by many manufacturers, but VW Audi wants your money! My fiance then drove to North Georgia for a family emergency, where she noticed that the Audi Q3 wasn't displaying tire pressure, battery charge, service displays, etc. The reprogramming didn't even work! Now she's 10 hours away and afraid to drive back alone. I'll fly up there and help her drive back. $266 for a battery that works, $291 for Audi to "reprogram" that didn't work. Flight $?. Huge waste of time and money! I'll never buy an Audi or VW product again! Horrible, arrogant, disgusting!

    Auto Europa - Meet your service team: William parts manager, Andrew owner, and Robert service manager!

    Auto Europa

    (25 reviews)

    What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

    I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

    Naples Acura - car_dealers - Updated May 2026

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