I am giving this a great, however, I do not understand why Germain has created a layer of…read moreseparation between the customer and the service supervisor; now requiring us to be escorted to the service supervisor. Do we need an added layer of protection or bureaucracy? I like the feeling of personal contact by being greeted directly by the people I have come to know. Why the extra level? Ed

I've always had a great experience but this time I was disappointed I had to be the one to call to…read morefind out what was wrong with my car and then didn't get a call to say that the parts wouldn't be here until Tuesday or so had I not called I wouldn't know anything until who knows when now I'm waiting to see when I get a call that the parts are in

Sean pearls made the experience of automobile purchase painless , informative and fruitful. I would…read morerecommend Naples Acura him and all the personal in sales service and administration as outs and role models of a pleasant experience.

The best overall car dealership I've ever dealt with.Great service and buying experience.read more

Zak at Stearns Motors, was extremely helpful providing information and assisting me with a…read morepre-purchase inspection on a car I was interested in. I live hours away from the car dealer, and Zak really went the extra mile to accommodate me. Really impressed by this dealership to be upfront and honest throughout my car search process. Highly recommend this car dealer.

We purchased a van from Stearn's Motors recently. We live on the other coast in Florida but…read morehappily made the drive to buy from them because they are honest, professional, friendly, no hassle, you get what they advertise with no hidden fees or bait and switch. They are a refreshing used car lot to deal with because they do honest business. Thank you, Stearn's Motors! We will be sure to purchase from you again in the future.

The service department is top notch. I live in Ft Myers and take the extra time & miles to travel…read morehere. Oracia and his crew do a good job in communicating with me in finding the best fix for my Jeep Willy. Bravo

Just another ugly experience with Naples car dealerships If…read moreyou find an honest one looking for a return customer I'd love to hear about it . 1) Fully inspect the vehicle from the interior to exterior . Just because the car fax is perfect don't be fooled by 1st impressions. 2) Make sure you have 2 car fobs or at least one ordered in writing before you close on the deal. I test drove the 2019 Xt5 in the rain so I didn't see how badly scuffed up the paint was . They should of at least detailed it with a ceramic finish by a 6 inch wheel.I was blinded by the carfax and the low miles . 39.950 . Here's a Pic after I spent 6 hours on it detailing it myself . Basically I closed on the deal . I was promised a second fob by the sale rep Elleen. This never happened. She wouldn't return my phone calls . She missed out on a 70.000 sale from my brother for a new Jeep Rubicon. How could you be this irresponsible. Dealerships make fobs for $200. She could of paid for it herself to keep my family's business. I could go on but Its not worth my time Buyer beware. Just another bad experience with poorly trained non professional in Naples . Naples management needs to read these reviews to correct the sales teams for future business. They should contact me and apologize for starters . Offer to send me a new fob .

Fantastic service department. These folks are very good at what they do. We buy cars from them too…read more Excellent experiences.

My observations. They put a 69 year old woman in danger. I…read moreshould have read the Yelp reviews before buying a certified 2020 Audi Q3 in 2024. But my fiance insisted and said the salesperson was really nice. My fiance's battery went dead on 7/30/25. I jumped it that evening and let the battery charge for a half hour. Dead the next morning and wouldn't jump, multiple tries. I drove to Auto Zone and got a new battery because the Audi dealer is 1.5 hours away, round-trip. Replaced the battery and drove immediately to Audi Naples. Audi told me to let them replace the battery AGAIN and TRY to get my money back from Auto Zone. I refused because I don't want another Audi battery with "Sudden Death Syndrome"! They charged my fiance $291 to reprogram the Audi for a new non-Audi battery. Verified by the Shop Foreman. BS! This reprogramming fee after battery change is NOT required by many manufacturers, but VW Audi wants your money! My fiance then drove to North Georgia for a family emergency, where she noticed that the Audi Q3 wasn't displaying tire pressure, battery charge, service displays, etc. The reprogramming didn't even work! Now she's 10 hours away and afraid to drive back alone. I'll fly up there and help her drive back. $266 for a battery that works, $291 for Audi to "reprogram" that didn't work. Flight $?. Huge waste of time and money! I'll never buy an Audi or VW product again! Horrible, arrogant, disgusting!

Adrian and team were great to work with. We did a 3rd party purchase for a family member in…read moreFlorida. Communication was great as we worked through the extra steps. Car was exactly what was shown on the website. This was my second purchase from Naples Nissan and both have been great.

Do not even think of buying a vehicle here. Worst experience ever and I've bought a lot of…read morevehicles in all my years. Being retired from fire dept and a military vet, I'm warning you about the games and unfullfilled promises that will occur not too mention the totally mess of not paying of my trade the correct amount, This cost me ALOT! Bring your atty when signing your docs as they try to sneak in add ons without telling you what it's for. This dealership has to one of the worst Nissan dealers in the US as I have owned 8 Nissan vehicles in the past All 8 previous dealership experiences were a 5 star plus. Stay away fellow vets, police, fire and first responders. They don't deserve our business. I wish I had read the reviews on here first. I never would have stepped foot on the property.

Sean at Naples Luxury Imports is hands down the absolute best. From start to finish, he went above…read moreand beyond and made the entire experience seamless. He was responsive, knowledgeable, and truly made sure I was one thousand percent happy with my purchase. Not only is he incredible at what he does, but he genuinely cares about his clients, and it shows. Total rockstar energy. Naples Luxury Imports is lucky to have him! If you're in the market for a luxury vehicle and want top tier service, go see Sean. You will not be disappointed.

Best car dealership I've ever been too. Purchasing a car was easy and smooth. After the headache of…read moreCarvana, Leon at Naples Luxury Imports helped me secure my car without a single hiccup. Wonderful customer service. A+

I rented 2 Mokes and a new 6 passenger golf cart when my family came into town. The owner Jim made…read moresure that we were taken care of from the minute I made the reservation. He gives you his personal phone number if you have any questions. I highly recommend checking Moke America Naples out if you want to explore downtown Naples or even to drive around your community!! Total attention getter!!! My family still talks about them! It was the highlight of their stay, booking again in December.

I just received my shiny new Moke, and I love it! ... It's a blast to drive and perfect for trips…read moreto the beach. Sand is no longer a problem; I just do a very quick vacuuming. No hassle with sand stuck in carpet. Anything heavier can be dealt with by using a garden hose..... Jim, the proprietor of Naples Moke is a pleasure to deal with, an absolute gem.