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    Car Smart

    3.4 (5 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 week ago

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    1 month ago

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    6 months ago

    Bob did a great job getting me a vehicle. Would go there again . Great place to find whatever vehicle you need.

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    8 months ago

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    4 years ago

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    5 years ago

    Was lied too about the cars engine size and how much wiggle room they had to get me to drive 2 hours to check it out. Do not recommend

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    LeadCar Toyota Wausau

    LeadCar Toyota Wausau

    (28 reviews)

    Sales department when I bought my car in 2016 were very good. I bought a 10 year warranty. Now is…read morewhere the troubles begin. 9 years into the warranty I have been having TPS sensor (Tire Pressure Sensor) indicator on. Took it in late 2024 to have it serviced. 10 miles from the dealership the sensor comes back on. Set up another time in December 2024 to have it looked at again and half way home the sensor went out again. Fast forward to December 2025, took it in again before the warranty expires and half way home again the sensor went off. I drive 100 miles on way to have it serviced. I told them to replace all 4 tires sensors because I didn't want to drive back again. One goes, they all begin to go. They only replaced the right side of the car. Is this really worth my effort one more time??!!

    Very very poor communication!!…read more I made an appointment for my car to see what was wrong with my rear window because the defogger wasn't working. I received one phone call from them the entire encounter. The only time they called me was to see if I wanted it fixed, and only told me the price of the repair kit, which was like $60 (which I'm fine with). with that information, I told them to go ahead and fix it. When I go to pick up my car, my bill comes out to $350! I was just shocked. they could've communicated with me what the total cost would've been before anything because I would've just bought the kit myself and fixed it myself if that was the case. Not to mention, I had to make all the calls to see where in the process they were with my car. First evening I called, the tech told me it would be done by the time they close. I get there after work to pick up my car, and the tech that was still there told me my car wasn't done yet, so I have to come back tomorrow for it. I leave for the night, next day I don't hear a single call or anything from them and so I called early afternoon to ask if my car was done and they said yes. The night I went home, I looked at their work and it was ridiculous, only 6 small lines in the rear windshield that they had to touch up (And did a half ass job on). I will never use this dealer again for any of my services. I just paid and didn't complain because I wanted to leave that place asap.

    Car Smart - usedcardealers - Updated May 2026

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