On December 18, 2025, around 12:00 PM, I took my Lexus RX 350 to this car wash. During the wash,…read moretheir employee caused serious damage to my vehicle while driving it. The entire front bumper was badly damaged, and there were multiple deep scratches on other parts of the car. This was not minor damage -- the vehicle required significant repairs and was not drivable in proper condition. I immediately spoke with the manager, Aristeo, but he refused to take responsibility. He stated that the business would only offer $200 in compensation, which is completely unreasonable given the extent of the damage. He then told me, "If you want the $200, come get it. If not, don't call me again." This behavior was extremely rude, dismissive, and unprofessional. I requested the full name of the employee who was operating my vehicle at the time of the incident, but Manager Aristeo refused to provide it, which raises serious concerns about transparency and accountability. This car wash usually charges $15, but on that day the employee demanded $20, and the final charge with tax was even higher. After damaging my vehicle, they showed no responsibility, no professionalism, and no respect for customers. I have the receipt as proof, which shows the service was provided on December 18, 2025 at 12:18 PM by Main Street CW Corp. The total charge was $27.01, not the usual $15. This clearly confirms that my vehicle was under their care at the time the damage occurred. This is a dishonest and irresponsible business with poor management. I strongly warn others not to use this car wash unless you are willing to risk serious damage to your vehicle with no fair compensation. I am sharing this experience to warn and protect other customers.

they will eventually wash your car after their upsell on services, all rendered in what may pass…read morefor English in Central America but does not pass muster in Westchester County, alas, the way of the world. &, btw, if your car has auto-folding mirrors, they will happily force close them before car is allowed to enter, they care not or know not, they are automatic & will break them. I have the receipts.

Mr. Sparkle knows how to get a car sparkling! The gentlemen here are definitely giving their all…read morescrubbing down automobiles and making them shine. You know a place is popular when every car coming down the street is turning into Mr. Sparkle. The checking-in system was a little confusing since it's not clear where to go or how to put your car on the list. You can either wait outside (there are some camp chairs) or inside in the office upstairs. It was about 30-40 minutes for the car to be taken into the garage and then another 40 minutes for the wash to be completed. The standard package ("Hand Wash Regular") includes outside and inside cleaning and starts at $35 for a small car. You can elect for additional options too, like waxing and leather conditioning.

well I always love to go to this place they did an excellent job many times ,I've even recommended…read morethem with a lot of my friends because they did a very good job , until last time omg I usually never check my car because I know how good they are and I always like to tip them but this time when I got home I was checking muy car and I was so mad with the work it was horrible I swear , I don't know what happened I didn't have time to go back I'm usually busy but I was really mad it's not fair we are paying you guys and tipping you on top pls do your job the way u just to pls ...

The worst service Never go back again!…read moreThe water that was still dripping didn't wipe everything. They said it was done.

They used to be really good. Now they changed and charge extra for hand wash. Instead, they…read moreinstalled the big roller machines to wash your car. What a pity, because this is so convenient being it's right off the LIE.

I still would not recommend this car wash. The staff forgot to put tape on my tow eye cap cover…read more(small square plastic cover on my rear bumper) and it came off during the wash. They stopped the machine and looked for it, couldn't find it, then told me that it was missing before the car wash. Just own up to it. I saw another car's license plate cover break off while going through the powerful air dryers. I only go to this car wash for the convenience, it's not a quality car wash. Maybe remove or secure any plastic pieces on your car before you go here, don't leave it up these guys because they don't care about your car.

I chose best wash which is $26 plus tax. The secret to how they finished my car so quickly was that…read morethey didn't properly wash it in the first place. I drove home, but then realized I couldn't find my car key, so I went back. The cashier woman wouldn't even listen to what I was saying and just kept pointing at the workers outside washing cars. Was she deaf or something??? In the end, the key was found under the passenger seat. Instead of apologizing, they acted annoyed at me, as if it was my fault for not finding it myself. I ended up taking my car to another car wash and having it cleaned again. I decided I will never come back to this place. I wasted both my time and money and got nothing but stress in return. In 35 years, I have never experienced a car wash this bad. Do yourself a favor and stay away from this place. Absolutely do not go here!

I had my car detailed today. Truly appreciated the entire process from start to finish. The work…read morewas done exceptionally well and the service was professional. Jay explained what was expected and answered all my questions as a new customer and I felt confident in leaving my car to be worked on. The "Car Barber" certainly delivered and more. Will be definitely scheduling future work here. Thank you!!

From the owner: One stop shop for your automotive needs! Better than your traditional car wash that scratches your…read morepaint!

I always get the exterior wash only which is around $19-20, since I notice they're pretty slack…read morewith doing a thorough job with interior clean ups. I prefer to clean my interiors myself including vacuuming. I come here since it's the closest car wash near me and it does the job mostly. The car gets hosed by high pressure hoses first then it just goes through the auto wash. After it comes out, it gets driven to the curb where 2-3 men quickly wipes it. I always still see dirty spots afterwards though. I treat this spot as a pre wash as I always need to finish cleaning it afterwards. Payment: they give you a paper ticket then you go inside to the cashier to pay. They are typically distracted by their phones or chatting with a coworker. It would be nice if there's ever an option of washing the car yourself with a high pressure hose and suds available at these places, I went to one in another country which I felt was genius!

I am writing to express my disappointment with the service I received at this location on February…read more1, 2026. I have been a loyal customer of Sparkle Car Wash for many years and have always valued the service, which makes the recent experience particularly concerning. When I approached the counter to make my payment, I greeted the cashier (Employee #616, morning shift). she was completely engrossed in her personal phone and did not acknowledge my greeting, make eye contact, or offer any form of welcome. her dismissive attitude was both rude and unwelcoming. as a frequent customer, in believe that a fundamental part of customer service is making clients feel valued and respected. this interaction was the opposite of that standard. The attitude displayed by your employee negatively deflects on your business and undermines the trust and goodwill of your customers. you are losing a loyal customer.

My dad's car was a mess and I wanted to get it cleaned. I found Adonis on Yelp and I'm so glad…read more Junior was the guy who cleaned up my dad's car and made it look near new!!!!!!! He runs out of his garage but so detailed and did such an amazing job. He communicated with me what was possible and what was not..... really appreciate his professionalism and attention to detail! I will definitely go to him for my detailing needs! HIGHLY RECOMMEND

I had a engine bay wash service with Adonis for the first time and the work was super well done. He…read morewas so nice and kind. I was happy about the work!

This is still the Best Car Wash. All the guys do an amazing…read morejob with perfection cleaning your car. This place has excellent customer service skills. Shout out to Taina who's an Excellent addition at the checkout. Very friendly and courteous and helpful.

STAY AWAY. Long time customer. Car wash, gas, service station. Not any more. Disgusted. I…read more asked for and paid for regular wash that I've been getting for years. They didn't do the inside at all, likely because I immediately walked away. I drove my car off the lot and realized the inside was UNTOUCHED and FILTHY. Didn't touch inside of windows, dashboard or vacuum. 3 men usually do the inside which means they all ignored what I paid for. $25 wash, $7 tip or more every time I go and they're ripping off customers when unsupervised. Now I have to vacuum ,wipe and clean the inside of car myself They're were only 2 cars ahead and 1 behind me meaning there was no rush or reason for the sh#t customer service. Lifelong Whitestone resident but I'll never go back. Find another place that appreciates your business and stands by their service.

VERY UNRELIABLE BUSINESS!!! NO-SHOW!!! My entire day was wasted!! ZERO STARS!!!…read moreThis was my first attempt to try this business, because the previous owner sold the business to the current owner. After going back & forth with the owner, trying to schedule for almost two weeks, I called him yesterday to see if he can detail my car today. He said they could be to my residence between 2-3PM. I agreed that the time would work for me. He called me at 11:10 AM to say that they could be here between 12-12:30PM. I told him to make it 12:30; he agreed. Since I live in an apt bldg, I texted him at 12:20PM just to let him know I was waiting in my car at the front entrance to my building. No response! I waited until 12:45PM and texted to ask for his ETA; he texted back that they would arrive at 1:05PM. His worker called me at 1:02PM to tell me that they were stuck in traffic and they would be here in 45 minutes!! A bit unrealistic; traffic is not that heavy around 1PM, but I just said OK. WELL, NO-SHOW! NO CALL OR TEXT... AND WORST OF ALL... NO APOLOGY!!! I called the owner's number and his worker's number at 2:00PM; both calls went to voicemail! I then texted the owner to let him know that he wasted my entire day. He then texted back that he's in class and he asked ME if his worker was having trouble finding me? I would not know because I wasn't advised! I had two problems with that text... The first being that the owner lied to me, because he previously told me about a week ago, that he has classes on Mondays, Tuesdays, and Thursdays. Well, today is Wednesday and he texted that he's in class! My second issue is that he told me that HE and his worker would both be working on my car, and gave me no indication otherwise! Save yourself the aggravation and find another detailer to work on your car! And don't be fooled by all the phony reviews; his own worker, Zain, gave a 5-Star review! Yelp doesn't recommend the phony reviews for good reason! Kudos to Yelp for detecting the deception!

HOF Detailing is really top notch. Hassan is terrific! Very polite, courteous, and prompt. He did…read morean absolutely terrific job detailing my car. Interior and exterior look brand new. I am so glad that I found him! I've had many detailing experiences over the years and I couldn't be more satisfied. Very thorough and addressed everything that I specifically asked for. I will definitely be calling him for my future detailing needs, thank you Hassan!