Failed to complete a job or communicate. Caused our family a lot of money to have the issues…read moreresolved

Burbine automotive went above and beyond to replace my steering pump. I recommend to my family and…read morefriends already. I just moved here and he's has been the best mechanic hands-down.

I had very minor issue that would take 3 mins to fix he is very unprofessional he tried to charge…read moreme 150$just to look at my car plus additional money just to lift car up and tighten one bolt.. I understand it's you need you make your money but over charging will leave you with no costumers

***EVERYONE PLEASE BE CAREFUL WITH THIS SHOP**** Mike quoted me a price of $6k to rebuild my…read moreengine for a 1971 cutlass supreme (350 engine). I gave him a deposit. When the motor returned from the machine shop, that price went up to $8500 because he said he underestimated the cost of the machine shop work. The lack of communication was unreal. Then the week of installing the engine he gives me a bill for $11,984.01 because he said the quote did not include his labor. Additionally, the parts HE ordered (headers, radiator) did not fit. His solution to this problem was for me to reorder these parts at my own expense!! And he was very disrespectful about it as if I ordered I made the mistake! It took ALL of my military bearing to remain calm with this guy. He initially told me he had to order all of the parts for this project and now he wanted me to order parts for a misquoted job. I refused! I forfeited my engine and deposit and just took it as a horrible and costly experience. I wasn't giving him anymore money because if you're incompetent enough to order the wrong parts then who knows how the motor will run..especially for nearly $12k!!! I was fooled by the good reviews and did not read into the bad ones, which point out the same issues I experienced. There were several flags you should pick up on if you ever consider using this place...heck I should've picked up on these flags but he starts off very professional until he gets your money of course. 1st flag: the business does not take Visa, Mastercard, etc. or that's what I was told. I had to pay all in cash. 2nd flag: his quotes are very vague, sketchy, misleading and he won't give you much in writing. 3rd flag: he is a very rude guy who lacks customer service skills. He will turn belligerent as soon as you question him on something. 4th flag: He rarely has any customers at his shop. (This is when I realized I had been scammed) This is a shady establishment, please BEWARE!! Don't be like me, READ THE BAD REVIEWS and do your due diligence. I would not recommend this business to anyone! Very disappointed!

I'm very happy with the service I received here. I had my spark plugs and ignition coils replaced…read more I also requested quotes for other services. The prices seemed fair, and everyone was professional, friendly, and welcoming. I feel like I may have found my go-to shop for all my vehicle needs. This is a family-owned and operated business, which really shows when a family runs a small business, their reputation is on the line in a way it isn't at larger shops with rotating staff. They seem honest and genuinely care about their customers. I plan on coming back and would recommend this location for anyone's vehicle needs.

They were Able to evaluate my issues the same day and also resolved them. I live out of state and…read moremy repairs took priority. Great work and Great Labor Cost! I will definitely use Williams Auto & Truck repair again but....hopefully not any time soon:)

Best place around. These people have been around and there is a reason. Friendly and…read moreknowledgeable staff and ownership.

I have always been satisfied with the honest and reasonably priced service provided by MasterCraft…read more They are friendly and get the work done quickly. They will also let you know if they can't do the work and will refer you to a reputable company that can. Convenient location and after hours drop off box. Highly recommend.

John Jr. and Papi are two of the finest gentleman in the business. With an extensive automotive…read morehistory of my own you come to know everyone in the business. So when ii needed some automotive repairs o fmy own I could have chosen any one of 35 within a 5 mile radius of my home...it was a no brainier....go to the guys who do it all. From full restorations to wiper blade replacement. . Regardless if you were the person that just shed 30k for a body off restart ion or you just had them run three different credit cards to cover your bill...you are treated exactly the same .as if you are a guest in their homes. Great job guys...much love and light your way...

My car these guys are great fixed it reasonable compared to other the other guys. Its really a one…read morestop shop for all my mechanical needs im very satisfied!

Driving to work and my engine starts to misfire. Of course this can't happen at a worse time. I…read morecalled probably 10-15 places and explained my circumstances and the sense of urgency. It would have been several days to even get a diagnosis. I called this business and they were so kind and empathetic, and told me they couldn't promise me it could be fixed same day, but to bring it down and they would do their best. The owner, Todd, helped me when I arrived and even offered to drive me back to work. They quickly let me know what the issue was, and gave me a quote over the phone and there were no surprises and no attempts to sell me anything additional. Also, my car was fixed by lunch time the following day. We will definitely be using this business for any future car repairs. Highly recommend.

I recently received my Jeep from an overseas location. The engine light was on and there was an oil…read moreleak. This company came highly recommended by a coworker and Todd did not disappoint. I called him and explained my issues and he said bring it in. From the drop off to the pick up they were super communicative and explained everything. They didn't try to oversell or up charge and extremely honest. Will be my go to for any future vehicle problems.

The first time i found this awesome family owned business was 5 years ago. My Subaru had a weird…read moreskip in the engine.At that time, I worked for the local Subaru dealer, who claimed the repair would be over 800 dollars. I had recently met Ray and his family and decided to get an additional quote. He quoted a price of 267. I will be really honest, I don't remember the specific problem of the car. I know i can trust whatever he says about my car unconditionally. Its an older model Subaru and it still runs great. The shop's prices are fair and reasonable. Their knowledge is unmatchable on all vehicles. I am grateful to have found an awesome, reliable place to guide my service needs.

These guys know what they are doing. I trust them with all my family's vehicles. Thank you for all…read moreyour help. Very honest and easy to work with. No problems.

Got recommended by a friend, the service was quick and Jimmy know what he's doing. Very honest and…read morefair price. Thanks for fixing my car!