The folks at this shop are straightforward, they answer your questions, and they do solid work!

They left the key in the unlocked car. It was set to Accessory, which ran the battery dead flat by the time I got there--they had to jump-start it for me. When I got home I found they had put 55 pounds of pressure in all 4 tires, which are recommended to run at 32 and have a maximum of 44. Unbelievable. read more

Needed an alignment badly, considered using a group-on and decided sure. Looked at Car-X reviews, chose this Lake St locn. Glad I did, Dillon, the office mgr, was really easy to work with. He explained my tire tread sitch & recommended saving alignment til after getting 1 or all tires replaced. Its AWD so he suggested a near-by tire shop, left my apptmt open, I returned and got my alignment done. Thanks Dillon! Well done. Mark this task 'done' read more

I cannot express how greatly I cherish this business. Every time I have an issue, big or small, or just as simple as a tire rotation and oil change, they have been my go to. If I can't get in that day, it's usually within a day or two. Their service is outstanding! I highly recommend them! The prices are also reasonable. Everyone there is very respectful of you as a person and of your vehicle. I will continue to always service my vehicle there. I highly recommend this place of business! Shout out to everyone there! read more

I've been coming here for years and the staff are all fantastic, quick, honest, reliable, etc. So glad to have them in the neighborhood!

Easy in, easy out. Be flexible with your schedule - they are busy! No BS and fast. Appreciate it all!

I live in the neighborhood. Like many of us, I have been bs'd, upsold, and given the run around by dealerships and other car repair places. I have been to CarX three times, just for small things. But each time I am greeted and welcomed, given an honest quote without being upsold, and the work is done well. I trust these guys enough to get more significant work done in the future. Bravo! read more

I was actually surprised. These guys did a great job on my car. Had new brakes, rotors and struts installed, and it almost feels as if I'm driving a new car again after 14 yrs. They would be five stars if the coupons cut into the maintenance costs more and they gave your car a wash after repair, but all in all good solid maintenance work; I'd definitely go here again if needed. read more

A short review but I give Car X on East Lake St. Five stars. My brakes were grinding on the 2002 Lincoln Continental. Could not afford a lot of down time. I needed help fast. Talked to Pat the manager on a Saturday. He gave me a range estimate and possibilities of work required by phone. I dropped the car off Sunday night with a list of other maintenance items I would like checked. Such as: Engine diagnostic, exhaust system, and tire air pressure. By 9:00 am Monday morning, Pat called, addressing each item by, condition, need to repair or wait and the cost of repair. He never tried to sell me up. By three pm., Monday, my vehicle was back on the road. Good service, organization, quality of work, warranties, excellent communication, honest, with good customer service, and a fair price. I live in the Seward Neighborhood not in San francisco R read more

As a young single woman driving a '95 Ford Taurus held together with duct tape, I am accustomed to being ripped off. My dad is a pretty gifted mechanic, so whenever I'm home he tries to take care of any car issues. However, when you drive a car that's almost as old as you are, things inevitably happen. Typically when I take my car somewhere, the mechanic tries to tell me I need ALLOFTHETHINGS and said things are always an exorbitant price. I then call my dad and he tells me what to tell the mechanic. They sometimes get huffy and begrudgingly do the things I want for a little less. This was my first time at CarX. My poor exhaust pipe had given up the ghost and nearly fallen off, creating a lovely cacophony as I drove. With huge puddles on all sides due to April snows, I got down and dirty and managed to heft it off the pavement with a wire coat hanger (thanks for the idea, dad!) and with thoughts of "how am I this embarrassingly ghetto" got myself to CarX. Here's the actually important info. :) Front desk guy Pat: very nice and professional! He and the mechanics got my car in to check it out promptly. Favorite part: he offered to bring me into the shop and show me the things! My car was hoisted up high and he pointed and explained and suggested. I actually understood what the issues were and what my options were! Prices: he gave me the correct-what-you-should-do option, which would have cost me my retirement, and the good-enough-for-now option, which will get me by until my dad can look at it and won't cause me to choose an unsavory lifestyle to support myself. He did not make feel pressured or stupid for not choosing the expensive option. If one must undergo the necessary evil of car repairs, I recommend CarX for sure. read more

I've been here a couple times since moving to Minneapolis in June. These guys are awesome. They have been great with inspecting my vehicle each time I have brought it in and have worked with me to get the best price possible. Pat is great at explaining everything and I never feel pressured into buying anything. read more

I've taken my 2009 Honda Fit to Car X twice in the past year: once for a new set of tires and once for new battery. I connected with Bob (for the tires) and Pat (for the battery), both of whom were knowledgable, informative and low-pressure. On both occasions, I had pricing options explained to me very clearly and the price I received at the end is what was forecasted. The install of my new tires and new battery both went very smoothly. On both occasions, my car was taken in on the day of my request and turned around within a few hours. The pricing was reasonable. I perhaps could have hunted a deeper discount somewhere else, but I felt I received a reliable price for reliable service. Again, I felt respected and informed throughout the full process. I am taking my car in this week for new brake pads (I will edit and update this review afterwards). I am hopeful that I will receive the same great service for a fair price. read more

A nut came loose on our undercarriage in the middle of a cross country road trip, and the heat shield was rattling horribly. We pulled in around 4pm on a Friday, and we were greeted promptly, the issue was evaluated and fixed, and we were back on the road in less than 30 minutes. Truly excellent service. read more

They are very Honest. They told me I only needed to replace the Rear Brakes, and that the Front Brakes only have 40% whear and are good. read more

I had a car battery that needed to be replaced. I called, let them know the issue. They got me in right away, had the battery delivered literally within minutes of my arrival and I was out of the shop in less than an hour! Excellent customer service and quick! read more

I bought a Groupon ($40.00 for $75.00 worth of services), which included a regular oil change, wiper blades, tune up, and tire rotation. Although the Groupon did mention that synthetic oil would incur additional charges, I didn't think it'd be more than $10-20 on top, given that my I've done regular oil changes at Tire's Plus for $50 and the actual dealership around $80-90. I brought my vehicle in and front counter was very courteous. A few hours later, they called and mentioned the additional charge for full synthetic oil (expected), but quoted me at an additional $35 for the oil, and another $16 for the "special" filter. We went back and forth about the groupon and offsetting prices, but I succumbed in frustration. When I returned to pick up my vehicle the next day (they were nice to keep it overnight, even though they had called me 30 min before closing to pick it up, I was across town), the counter service noted that they had "offset" certain charges so I'd only be charged $52 instead of some ridiculous price in the $70's range. Gee, thanks. I pretty much paid $40 for the groupon + $52 = $92 for an oil change, or the true value of the groupon at $75 + 52 = $127. Oh, I forgot, they threw in the wiper blades and a stripped bolt for the oil pan that cost $8. The only reason I gave 2 stars instead of 1 was because the counter service rep was attempting to be as considerate as possible for duping me. Thanks Car-X man. read more

I woke up with a flat this morning and needed some place close to get it fixed because I couldn't drive on it too far. So I called this Car X and asked them if they fixed flats. The guy on the phone told me I needed an appointment. I'm sorry idiot guy named John, if I had known I was going to wake up to a flat this morning I would have called two days ago and made an appointment! How could I be so silly? read more

My dad brought his car into a competitor down the street from CarX. He wanted an oil change and the complementary tire rotation since he purchased new tires from them a few months before. They told him an inspection showed he needed an alignment and one tie rod was "shot". When he said he couldn't afford it, they said it was dangerous and he'd need it done soon. So he, very inconveniently, didn't drive it until he could save up for the repair. 4 months later he called to schedule the work and they told him they wouldn't honor the quote as it was too old and needed to inspect it again. They did, and SURPRISE, now all 4 parts of the tie rods were in need of replacement, plus one ball joint and price was now $900 plus! I called around and chose the Longfellow CarX since they quoted $300 less. I was going to dip into my rainy day fund to help pay for it so he could get mobile again. After CarX inspected it, Pat called me to say not one single part needed replacement and the car did not even need an alignment!!! we went from figuring out how we were going to finance the repair, spending 3 days of my " vacation" on the issue, to an HONEST mechanic telling me we didn't need to spend one cent!!!! THANK YOU Pat, Jeff and the rest of your crew for your integrity! You give mechanics a good name! My parents and I have recommended you to many, so expect to be even busier soon!! read more

Highly recommended for the great customer service. I had to sign up for Yelp to write this review even though it wasn't much of the technical side, mostly just a nice experience. My car suddenly started making hissing noise on President day and it was hard looking for any auto repair shop to just look at it because lots of people were getting their cars fixed up. Tried to call this Car-X and they got me in right the way.Turned out that it was just a rock got stuck in and making that noise. After 5 minutes of looking at my car, they drove it to the front door without charging me anything. Just thought that it was really nice of them! read more

I signed up for Yelp expressly to write this review. I have been bringing my car to this carx on and off for a couple of years -- mostly for oil changes, battery replacement and the like. About 6 months ago I ran into a curb and had wheel damage. The people at this carx gave me an estimate of over $2000 to fix it. "We brought in experts from other garages to look at this problem. We need to replace (some part that I don't remember). You need to order it today so we can get it soon" they said. I declined and took it to another place (TAs automotive on Chicago Ave) and they called me the next day with -- "bad news. we had to realign the wheel and unbend the tie rod. it'll cost you $87". I pretended to be disappointed and happily paid the amount. The car's been running great since. I thought I'd write a review on Yelp about the incident but was too lazy to sign-up. Yesterday I decided to get my oil changed since it's been 3000 miles since Carx on lake street did it. I took it to another shop which I trust and found out that they had completely stripped the drain plug by tightening it too much, and it's likely to cost me $500 to replace the drain pan. The people who work at this Carx are probably not dishonest, but at a minimum seem to be utterly incompetent. Use at your own risk. read more

Great service, fast, and very friendly staff. Not like most places that try to get you to fix things that don't really need to be fixed. If your looking for fair and friendly service, come here! read more

Can't say enough good stuff. As a single woman who used her vehicles for commercial services, I needed a shop that did good work at a fair price with quick as possible turnaround and where I felt respected and not talked down to. Pat and company met all these requirements for me and then some, always willing to go the extra+ mile for me. I recently moved away from the neighborhood but will continue using them for all but routine services. read more