Been going here for 20 years. Dr Furman is professional and provides excellent service. Gave me a…read morework around for my specific situation to avoid tri-focal. Highly recommend.

Not happy with experience with this location at all. After MULTIPLE visits to the store and the…read more3rd set of contacts, we found ones that worked well. Of course when I try to order the new ones that I like, only then do I find out it's several hundred dollars more. I didn't feel heard or understood by the doctor or the staff. Now, I'm stuck with contacts that don't work for the next year. Thanks Visionworks. I will not be back to this location and I do not recommend it.

I'm sharing my recent experience at VisionWorks in Newtown Square, PA so other patients know what…read moreto expect. This review reflects my personal experience and concerns as a customer. When I scheduled my eye exam, I was told a doctor would be on-site. However, when I arrived, I learned that no doctor was present, and the exam would be done via telehealth because of the holiday. I was not informed of this beforehand. Although the waiver mentioned telehealth, I was not told that AI technology would be used as part of the exam process. When I asked which system was being used, neither the staff nor the remote doctor could identify it. I was only told the technology was outsourced through a third-party IT provider. As someone with a technical background, the lack of clarity was concerning. The findings from this AI-assisted telehealth exam did not match the results from my previous in-person eye exam with a licensed doctor, which made me question whether the virtual setup was able to provide the same level of detail or accuracy as a traditional exam. Additionally: Several components of a standard in-person exam -- including dilation and certain diagnostic checks -- were not performed. The person handling equipment onsite stated he had two weeks of training and was not medically certified. Staff also expressed that doctor availability varies by location and ownership, and couldn't confirm when an on-site doctor would next be available ("possibly next Saturday, but it could change"). I want to note that the employees at the front desk were professional and polite. My concerns are strictly about transparency, consistency, and whether the services provided match what patients believe they are receiving, especially when insurance is involved. Based on my experience, I no longer feel comfortable receiving exams at this location and will be seeking an in-person medical evaluation elsewhere. I believe patients deserve clear communication about whether a doctor is physically present, whether AI is involved, and what type of exam they are actually receiving.

Hello, New to the area unpacking and eyes fell to the floor. I not see well without them called…read morearound trying see who help me informed her of what happened. Told me come in and see what she can do.Wallked over there and she was able to repair my glasses in no time.I 'm to see . Thank you thank you!

From the owner: We provide comprehensive eye exams, including medical eye exams and eye emergencies, as well as…read moreeyeglasses, contacts and eyeglass repairs.