This was my first time going to Dr. Shade. I haven't been to the eye doc in years, and she did a…read moregreat job of dilating and examining my eyes, as we have macular degeneration in the family. She listened to the dry eye issues I was having and did a dry-eye test, made suggestions, and also checked my vision. Her staff were friendly and professional, and they were patient and helpful while I picked out new glasses. I called after I left to change the color of the frames, and no problem! Dr. Shade made suggestions on my lenses so I could see my computer screen and also be able to read closer objects. Less than a week later, I received my new glasses and they're great. I recommend this practice and will definitely go back again.

Dr Shade is wonderful! Exams with her are more comprehensive than I've ever had elsewhere and she…read moreis the only doctor who has ever successfully dilated my eyes (in over 40 years)...and without traumatizing me! Will keep going back to see her. Staff is friendly and has a great sense of humor too! :)

He is awesome! Knowledgeable, friendly and easy to schedule. We have gone to him for trailer eye…read morecheckups and he found out my husband had glaucoma in one eye and reached out to a specialist.

this guy is the best. he was good at his job andwas extremely funny. I got glasss there good prices…read moreas well. take that Mary.

An excellent eye optometrist was a comprehensive examination and a high selection of eyeglass…read moreframes of every size and shape. As a diabetic, Dr. Baird examination of my eyes is crucial to my long-term health. Don't put your eye examination on the back burner. Early detection and prevention is crucial.. Highly recommend this office.

Overall decent office but not right fit for me…read more Pros: shiny new office, competent doctor, lots of frames, convenient location, most staff is nice. Cons: pricey frames, rushed appointments, some staff can be snippy. Schedules change, people will be annoying, so handling this in a professional manner is expected.

Caring attention to client's needs and very friendly staff. Always feel good after every visit.read more

I have been through many eye doctors.. I was tired of there impersonal manner and money making…read moremotives. I prayed I would find a good eye doctor, and there she was ! Dr. B was incredible !!!!! She took time and didn't rush me. She was warm and kind. Her staff was so friendly and kind as well. They took time with me and truly enjoy doing what they do. Dr B. Was professional yet, personable. I with out a doubt recommend her !!

I haven't had luck with eye doctors lately. That all changed the moment I walked in the door at Dr…read more Reitnauer's office. I was welcomed with a very friendly atmosphere. The team at this office explained everything. We talked about what procedures I would be getting done. They even had a video explaining new technology they had. Nice woman at the front desk showed me different glasses that would suit me and my lenses during my short wait. Dr. Cara Reitnauer is so kind and knowledgeable. This will be my eye doctor from now on.

Dr Cara is thorough, patient and kind. Takes the time to make sure I understand what she is…read moreexplaining, and patient while I found contacts that worked for me!. Not having to be dilated because they have the Optimap is wonderful! Front desk staff are welcoming, don't make you wait and very knowledgeable.

I can not say how great this place is! Dr. Ted is Awesome! Jamie is Awesome! Just a great place!read more

Super crappy service , I went in to try contacts on for the first time before i moved to California…read moreand he was rolling his eyes at me that i couldn't get it in and getting super impatient with me. Now i live in California and had contacts sent over at first he got my name wrong and couldn't find me , my name is Shay but they had me under Ally, and then I emailed him for my glasses prescription and have emailed him at least 6 times asking for it only for him to ignore my emails. Super unprofessional. Won't do it again

Dr. Clark and his medical staff- (those fabulous individuals you are fortunate to see, once you…read moreleave the receptionist area, and those who are supposed to schedule, return calls, and are receptionists). Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership of Dr. Clark. Too often, there's a large disconnect between the scheduling staff who continually do not return calls, and multiple messages need to be left on each office's voicemail. If you're complacent, you may never receive a return call for any reason. Nearly every time you call any one of the office locations, you must leave a voicemail, which is supposed to be returned within 72 hours. The scheduling staff operates with no sense of urgency, nor consideration. My worst experience, by far, was limited to my sole visit to the practice's Collegeville office, where the lone receptionist is belligerent, and not the first nor last person any patient would want to interact with at a physician's office. When I drove to the Collegeville location, using Waze, there was no photo to see the strip of offices, including Opthamology Physicians & Surgeons, which are all located behind a car wash. As you will see in the photos, unless you've been to the office before, it is difficult to determine which of 3-4 driveways is the entrance that leads to the facility. My initial appointment to have my eyes measured was three months from my appointment, at the time I was informed about my diagnosis. It took repeated calls, every few weeks, and an unnecessary test of tenacity, to obtain an appointment nearly two months later, as opposed to three, and visit a location that required over a 2 1/2 hour roundtrip drive. Due to insurance issues, to determine where my surgery could be scheduled, which required the billing department to discern which location(s) would accept my insurance, I was informed at my appointment that I'd get a call to schedule in a couple days. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot pause her service enough. Three business days later, I contacted the Collegeville office, after reaching the voicemail at every other location. When the person who answered the phone was unpleasant, and quick to say "someone will call you in a few weeks", by recognizing her voice and tone, I knew she was the same receptionist who abrasively asked why I was taking pictures outside of the office, and in the reception area thereafter. Her tone was accusatory of doing something deeply wrong, and rude. Why she confronted me in a manner about taking photos, and had so much difficulty when I explained to her that Waze, the app utilized to provide directions, had no photos of the location, and that I also use the photos for reviews, she continued to question me, before abruptly sliding the glass window, as I tried to clarify from my seat. If not for the frontline staff, consisting of receptionists and schedulers, Dr. Clark has corrected these problematic issues There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark!

Didn't even make an appointment because they couldn't accommodate anything before December (it's…read moreOct 5). I'm on my last pair of contact lenses and do not have current eyeglasses and they told me they "don't do" sample pairs and couldn't help me get a limited prescription to get me through to December (the only office I've ever dealt with in my life who has refused this). I'm totally blind without contacts, and I guess I'm supposed to just be blind and unable to drive or work until December when they can see me, ha. When I made a comment about how much it stinks to be born vision impaired (capitalism at its finest, you have to pay to see!) the receptionist LAUGHED. So I guess the receptionist of this office thinks being disabled is a joke. Steer very clear. The next office I called in Phoenixville was immediately accommodating and made arrangements to see me this week.

I previously had a bad experience with an eye doctor and was afraid to try a new one. I heard about…read morethis place and was very pleased. Everyone is calm and understanding. If you need glasses, they let you take your time picking them out and answer any questions you have. Dr. Susan is friendly and has always made me feel comfortable.

Received personalized service for contacts and sunglasses. Exceeded my expectations for contacts as…read moreextra lenses were given to me when I ran out of contacts. I wanted sunglasses with lenses that were customized for my frames and they looked great! Service is very timely, clean office, very friendly staff that went out of their way to please me especially Dr. Susan! Highly recommend All About Eyes!