Needed a yearly maintenance done, was very responsive and reasonable. Work done in a timely manner,…read moreclean , did not leave anything behind, when completed you would not even know he was there other than everything cleaner than when they arrived. Also they installing a sticker on my meter to signify that there was an alternative source of power on the pre( generator). Nice work Scott.

From the owner: Upstate Power Systems specializes in the installation, annual maintenance and repair of automatic…read morestandby generators. Serving greater Rochester and surrounding areas. Call us today if you would like a quote on a new automatic generator or service on your exiting unit!

We had or Whole house Generac system installed by these folks, service was wonderful, the crew was…read morevery efficient. Only wisdom I can pass on is that you will be without power longer than the hour the sales person said. Which is okay, but setting good expectations is always win.

Yesterday, Dennis Atkinson, an outstanding Home Power Systems employee came all the way from…read moreBuffalo to quickly and professionally address the first, minor service issue we experienced with thisgenerator in over six years (since HPS installed it). Dennis Atkinson and HPS are both HIGHLY RECOMMENDED. Thank you.

The work was for insulation they cover up all of the eve vents . said you do not need them when…read moreask why

They can't fix it the first time Had a plumber leave the gas…read morevalve open and we had to call 911 and evacuate the building.

Steve Betlem has visited my home in Webster twice. To advise…read moreon whether he advised that my A/C & Furnace should be replaced, as both are about 16 yrs. old. He said if they are working fine then wait it out. I then joined the "Advantage Services Club", whereby I get high priority for a service call; included in the fee is an annual tune-up of the system. "Peace of mind" working with the second largest Plumbing/Heating service in the ROC area. Second "no charge" home visit was to assess how I should increase the heat in the basement (for a guest room). Once again Steve offered several "work around" options that did not cost much. The service call in May will take care of the suggestions. No charge for expert advice; no pressure to buy anything. Do not confuse a new company who are trying to get customers with a look alike company name: Betlem Residential Heating. I don't like that approach.

They are not respectful of the customers time. I scheduled a routine maintenance service and chose…read morethe 12-4:00 time for the service. They showed up at 8:30 am. I scrambled thinking I made a mistake, and after they looked at my furnace for 10 minutes they said we can't do any maintenance because we need to replace parts A and B before we can even begin to do the yearly maintenance, and we will add on an additional service fee to as an additional insurance , good for one year in case we need to come back. This is the second time I have experienced this from this company. It's an extended warranty type scam. RUN don't walk away from this company. Complete and total fraud.

Their Technician named Mike was here today to do routine maintenance on our demand Nevien hot water…read moreheater and our Cummins whole house generator. As usual he did nice work and cleaned up after finishing. I do recommend them highly, and would hire again.

Generator installed a few years ago. Stopped working and needed maintenance. Hurricane took a few…read moremonths to send a tech, who eventually came, charged for the site visit, and said he'd return with needed parts. Six months later, no parts nor tech have returned, the generator is still not working, and I have repeatedly telephoned, emailed, and sent letters to Hurricane, and have received no response.

Mike and his team are great and stayed in contact throughout the entire project! Will be sure to…read moreuse them for future projects

Quick, reliable, affordable and flexible. I used them for 3 separate projects: separate outdoor…read morekitchen line installation; towel warmer installation in bathroom; garage wiring repair and replacement, and, switching from gas dryer to electrical dryer, which required whole new line after capping gas. I would most definitely recommend them for any electrical or heating/cooling services in Syracuse area.