A few summers ago we made the decision to have an in ground pool built by Precision Pool and Spa…read more It was a great choice. We love our pool and use it every day in the summer. We've found that the sun-shelf is a perfect place to sit back and relax as we watch the sunset each summer evening. The team at Precision are so helpful and efficient when they service the pool for the opening day and in early October when it's time to close it for the season.

Precision is truly as good as it gets! From the minute Dave Cox owner of Precision Pool and Spa…read morestepped into my home I knew he was the person to build my pool. The service is incredible! Dave took care of EVERYTHING, I sat and told him exactly what I wanted and so delivered it and more, he had my back! My pool is SPECTACULAR, I feel like I am at a high end resort! THANK YOU Dave, Danelle and their AMAZING TEAM for taking such good care of me and standing behind your amazing products and service.

Antonio's pool service is the best!!! I have had an in ground pool for 40 years and have used all…read moreof the major pool companies in the past. I was hesitant at first to try a new company but I am so glad that I gave them a chance. I have never been happier. I get my pool opened and closed every year by them and just this year, I needed work on my heater and also needed a new motor in my filter, last year he changed the sand in my filter.Antonio always responds to my requests right away and you certainly cannot beat his prices. I could not be happier with his expertise and pricing! My mind is always at ease knowing I can call with any problems I am having . very professional co. Janice Falco

Very responsive on line in spite of the distance between us…read more As it turns out, he was not the right one for our location, but his level of communication and understanding, even though we never met, was AWESOME

Very pleased with courteous, quick, and thorough responses. Very helpful and informative and…read moreaccommodating for the pool liner installation project i needed done. I am very thankful to Yelp for helping me to find the professionals that I needed, in a short amount of time. I will use and recommend Yelp's services again, thank you.

I just need to tell everyone about Touched by the Sun pools. Jeremy and Nate are wonderful!…read moreWhenever I've needed them they've been there for me. They want their customers to be happy so they ALWAYS go above and beyond! They are happy to help. it's always a pleasure to do business with this company.

I have a new above ground pool and Touched by the Sun has done an excellent job with weekly…read morecleaning and maintenance. They take the time to educate me and patiently answer all of my questions. They are professional, prompt, and do a thorough job at each visit.

I have been a customer of NIck's for several years. I have watched his business take off like…read moregangbusters... and I know why that is. He is extremely reliable, competent, courteous, knowledgeable and timely. Any time I have had an issue with my pool he is there to help. I was late calling for my closing this season. He was extremely busy, but he managed to close mine within a week of my phone call. All that, and he did his usual phenomenal job! I would highly recommend him to anyone for any pool/hot tub job - and I am so grateful to him for being so dependable and available!

From the owner: At Gray's Pools, we will always make sure to exceed or meet your goals. As Owner, Nicolas Gray,…read morewill be involved with your projects from start to finish. Our skilled, efficient, safe and courteous associates will treat your home as your castle. We look forward to your next project!

Stacy and her team are rock stars - took us on mid-season several years ago when our other pool…read morecompany was failing us. Quickly diagnosed our issues and made repairs, without attempting to oversell us on any aspect of the work. (Our pool is 40 years old, it would be easy to do so...) We trust them implicitly!

Great job replacing pool heater. They had the new heater and installed it in less than a week. No…read moreone else, including online stores, had the model available. Technicians were great. They were friendly, and gave some advice on another issue that was not related to this job. The work was done within the time quoted, with no extra charges needed. Thanks.

I have been doing business with the Pool and Spa Shoppe since I got my first hot tub in 2006. The…read moreowners, Angela and Dean, are extremely knowledgeable, helpful and friendly. They go out of their way to make sure my hot tub is properly installed and serviced. Angela is really good at analyzing the hot tub water's chemical balance and then educating the customer about how to keep it balanced. It would be easier for me to get my chemicals online or at some big box store but I always go to this shop because of a the quality of their goods and the excellent service. I'm on the second hot tub now purchased from them, after I upgraded from my old one, and I have never been anything but completely satisfied doing business with them. Great local business!

When this place was owned by Bill Keeley it was a wonderful place to have your swimming pool needs…read moretaken care of. Today it's a whole different world. The staff is not well versed in the pool business and they often are rude to customers. I had this happen twice last season and decided to give them one more try. I called with a question and they said they were too busy to answer it but If I stopped by in a couple days they might have time. then I went down there and the woman I spoke to acted like I was her first customer ever. Never again. I know everyone has their issues with any business but I expect at least a pool company to know what they are doing.

I called 2 of the big name pool stores in Rochester and they did not answer or return calls. Carl's…read moreanswered right away, ordered special parts and had them in 2 days. Prices are very competitive.

I have found products priced considerably higher than other pool supply stores, some help is a bit…read moreon the rude side!