I have visited this business twice and have not been disappointed. While I have not paid for them…read moreto fix anything yet they still provide excellent services! My first time there was to see if they could fix my Nintendo Wii. They told me what they believed was wrong with it and gave me a very reasonable price to repair it! I will be taking it back as soon as I have the extra funds! My second time here was due to my 2017 Mac book freezing upon start up. I was very impressed with them. I had first went to Best Buy to see about repairs where the associate looked at my laptop for all of 30 seconds before saying it was a hardware problem and quoting me $280. I left in tears knowing I couldn't afford the repairs and desperately needed my laptop for school. I decided to go try lightning repairs and explained to the guy at the desk everything Best Buy had said. He took it to the back and ran a test on it and brought and back and said my hard drive was fine and it was likely a software issue. He told me exactly how to fix it on my own and my computer has been running perfectly ever since! I will continue to use Lightning Repairs as my first choice for electronic repair!

I went to Lightning Repairs to have an automobile amplifier repaired. They did good work and they…read morefollowed through on all their commitments.

Abstract has always been super helpful with computer repairs or setup for both my work and home…read morecomputers.

I brought my business computer (a laptop) in for repair. Can you believe that even after I…read moreexplained this computer is for business and has all of my work on it, they actually gave it to a rookie who made mistakes and broke other things? As a result, they had to mail my computer off for a couple of weeks for more repairs. The way they informed me that they would have to mail the laptop in for further repairs was to call me up and ask, "What's your password?" with no explanation.

I would give BTS a 6/5 stars if I could!!!! I was having a Wi-Fi malfunction in my HP x360 laptop…read moreand he fixed it within 5 minutes of walking in and was so nice! 10/10 experience, and he seemed very knowledgeable of the typical issues faced by Purdue students! I tried going to 4 different places before coming here, and had horrible, unhelpful experiences everywhere else, or they wanted to charge me $100+ just for walking in.

I had an issue with my Surface 7 Pro (user created issue most likely) but had 3 weeks of travel…read moreplanned in Jan and kinda needed to be able to monitor my battery for sure. A call to them on almost the last biz day before Christmas and they agreed to 'look' at it... I made a few stops in town and when I got back it was all fixed-up. These guys are GREAT! I NEVER expected that kinda service - EXPECTATIONS EXCEEDED!!!

Took my computer in on Monday, closed without notice for the rest of the week on Wednesday. Talked…read moreto them on Tuesday at 5:30 and was told they'd work on my computer the next day

This place is unreliable. I called them because I was having issues with my laptop and they said…read morethey'd set up a time to meet me at their old location on campus and pick up my laptop to be repaired. They texted me about setting up a time, and I told them my availability, and never heard anything back. This was very stressful for me as a college student who depends on their laptop, and this was the middle of midterms. This did nothing but increase my level of anxiety and I never heard back, when I was trying my hardest to get my laptop repaired as quickly as possible.

Brian Messer & his technicians are wonderful. My surround sound is amazing. When watching a movie…read moreyou feel like you're in the heart of the action! I recommend them for all of your technology needs!

I am not sure if I had a fluke or what. Took them 10 days to figure out my boot order was…read moreincorrect. Still charged me the full $95 "computer repair" fee. When I dropped off my computer, I asked for a diagnostic to see what was wrong. After calling multiple times, and getting the response "forward progress has been made" and "we'll call you back before the end of the day" bs, it took a trip to the shop to confirm it. After having my computer for 10 days, it had been "on the table for the last 5 days or so". When I asked what they knew, he spit back everything I had told him when the computer was dropped off. Communication: poor Price: fair for most things. Skill: n/a Time: slowest For all the negatives, they are friendly, and they eventually get around to fixing the issue Mike

If you have serious problems, the owner won't be as helpful as the geek squad. If you know what's…read moregoing on with ur pc, he can fix it quickly.

owner is disrespectful and doesn't own up too his word. sneaky and is a con artist. I went to give…read morehim my computer at 11 am and he promised he would get it done a minim of 3 hours and I gave him like 7 hours to get it done. I come back and he' doesnt even have it finished and blames how many customers that he invites for repairs as the reason why. I understand time management can be difficult but he was very rude and did not give a clear explanation. I tried to be nice but clearly he did not respect me or my time. don't go here if you need a software update or repair