If I can give this place an absolute toilet rating I would! Where do I begin.? Well I originally had a small first time Mortgage with Mutual Of Omaha however was finding myself in need of additional funds and was contacted by Cardinal financial. To make an extreme long story short I was misled, provided misleading information, made promises that were never acted upon or fulfilled and was confronted with And almost daily barrage of various individuals contacting me for different information but most of the time for same information that was already provided just with different twists then when we were finally towards the end of the mass after taking close to two months, and causing me to each day become further and further behind in my bills as well as my current mortgage payment because promises have been made for a quick closing they decided to just drop me like a hot rock! And of course throughout this whole entire process they did nothing but blame me of them I am a recent widow and I have many disabilities which I am trying to manage all on my own. I am taking matters into my own hands and I'm making the appropriate complaint with the consumer financial protection Bureau, state attorney general's office, The Better Business Bureau and of course social media. I asked several times if there was a local office and just now I see that there was one right here in Spanaway at the different times that I was told that I just need to work with my loan originator what a bunch of crap! My recommendation if you're looking for a mortgage go see Chase Bank or Mutual Of Omaha they are straight shooters and will work with you to do the best they can but for the love of God and all that is holy do not ever open that door to Cardinal financial they are in it for themselves, will make numerous mistakes give you very little feedback and no support and at the end of the day it will all be your fault with no apologies from them whatsoever I have all the documentation to back this up including the recent addition of an attorney that will be navigating future steps for me. But again do not attempt to deal with these people unless you are a self masochist! read more