Clean office, comfortable waiting area. Shout out to Miss LaVonda, who is very friendly albeit woefully misinformed. May, the technician assigned to perform my procedure was a consummate professional. She was very informative throughout the process and pleasant to work with in TWO languages. I'm a big fan of May! Despite being more affordable than the other options in the Tri; CPI has a RIDICULOUS policy of giving patients a CD with their images. They might as well hand out rocks or pine cones because CD's are a nearly extinct storage medium. Neither Duke nor my private physician had ready access to CD drives to read the test results. This proved a huge hassle that caused unwelcome delays in two separate appointments. When I returned to the CPI office to request they e-mail me images- they REFUSED stating it was a HIPAA violation. Nothing could be further from the truth. GET WITH THE TIMES Cardinal Points and re-read the Health Insurance Portability and Accountability Act of 1996 read more

My husband and I both have n def imaging in the last 2 months and cane to this same location. The office is very nice and the staff as well. I as seen on a Sunday which surprised me but it was convenient and kept me on track with my medical doctor to get the results in a timely manner which I greatly appreciated. Both of us give this location a review. read more

Their website has very transparent pricing for an MRI. The range is $638-$1024 if insured $700 in uninsured. Bill came in at $3400. After insurance disputed, it was reduced to $2000. It is impossible to get anyone on the phone to explain why it is different than advertised. VERY CORRUPT. Go somewhere else you have choices. read more

Every interaction with them, from call center person to receptionist to technician, has been superb. I highly recommend them. Having said that, my visits cost 15$ (thanks to Medicare) and my husband's cost 800$. Pretty costly with no insurance. read more

This is the third year I have trusted Cardinal Points Imaging in Wake Forest, and I continue to be impressed with their professionalism and care. Having a mammogram can make you feel a little nervous, but from the moment I checked in, the office staff was so friendly and welcoming. Tiffany performed my mammogram, and I can't say enough good things about her. She made me feel completely at ease -- kind, caring, and very professional. She explained everything step by step, which helped take away any anxiety. The entire staff is always friendly, efficient, and respectful. The facility is clean, comfortable, and I never feel rushed. I truly appreciate the consistent quality of care I've received here over the years and highly recommend them to anyone in need of imaging services. Please reward your staff -- they truly care and do an awesome job with their work. read more

This was my first visit here for a mammogram & ultrasound. The place I usually go to no longer takes my insurance. What a bummer!! The staff was friendly for the most part from scheduling to check in. The problem came in after check in. My appointment was at 2 pm...I got there around 1:40 pm...yet I was seen almost 1 hour later. I had to go back to work, so the frustration was definitely building. I had the mammogram first. The lady didn't wear gloves or a mask. It was weird. After that, she began to walk me out to leave the office. I had to remind her that I was there for an ultrasound too. She said she thought I had that already. NO! Talk about breakdown in communication. So, here comes the ultrasound lady. She wasn't the friendliest at first, but as time went on, she became Chatty Cathy. I laughed a little bit, got what I needed done, & went back to work. It wasn't the worse experience, but it definitely isn't Wake Radiology. This place has multiple locations, so I'm sure if you have to go this route, they can get you in pretty quickly!! Good luck!! read more

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A Comfortable, Low stress, Welcoming place to trust with my health. The Staff from front desk to technician is impeccable in attitude and demeanor. I chose this location in the past and came again for their no-nonsense approach to wellness. Comfortable, professional, respectful. I walked in they took me straight in and I had a great experience. A stellar 5 Star experience!!! Great business.. they have this figured out! The Patient is #1 I highly recommend Cardinal Points Imaging in Wake Forest! read more

My husband had an apt and didn't make it there in time due to google maps not pin pointing the correct location. When he arrived the office was closed but one of the staff members asked if we needed help as she was walking to her vehicle. We explained the situation and she quickly called her team to see if one of them would turn around to come take care of my husbands apt or to see if he could be seen at another location. She went above and beyond to ensure my husband was seen instead of just say "Sorry the office is now closed". Procedure went well and without receiving any negative attitudes from the inconvenience. I am glad that there are still individuals who understand situations can occur to make someone late while still expressing human kindness during the process. read more

Cardinal Points Imaging - Cardinal Points Imaging of the Carolinas - Radiologists Near Me - Wake Forest, North Carolina

First of all I was told that my share prior to the imaging exam would be $1971, which I paid on the date of service. I was told that would be all I owe. Now I am getting an invoice for over $1000. Shows I only paid $588??? Called and could not get a clear answer except that the claim is still processing. If that is the case why are you sending bills if the claim is not finalized? Also, looking at my account online with the insurance company, there are no pending claims and the claim for my date of service has been finalized so seems like they are lying and just trying to get more money. Secondly, the appointment was for 7:30 am and after being preached to about being there at 7:15 am by the staff, when I arrive there is no one there, they don't even open until 8:00!!! Between the misinformation, shady billing and late employees I will not be returning. read more