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    Duke Urgent Care Heritage

    4.1 (14 reviews)
    Open 8:00 am - 8:00 pm

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    6 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    Duke Urgent Care good Dr's Caring which experience very professional staff very nice and helpful .

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    2 years ago

    Dr Tobin here is a true gem. She made me feel comfortable and even made me laugh a little bit. Thank you for your excellent care dr tobin!

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    2 years ago

    Very well managed .. clean and professional.. no wait and very very through .. I highly recommend this Duke facility..

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    5 years ago

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    Review Highlights - Duke Urgent Care Heritage

    Very good experience, everybody was very professional and kind, not a long wait and I felt like I received very good care .

    Mentioned in 2 reviews

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    MedAccess Urgent Care

    MedAccess Urgent Care

    3.8
    (38 reviews)
    5.4 mi

    30JULY25 | 1522 For: All and Veterans (Must Read)…read more MedAccess Urgent Care - Youngsville: Formal Complaint Date of Visit: 28 July 2025 at 11:51 AM I am deeply disappointed and disturbed by the treatment I received at MedAccess Urgent Care - Youngsville during my recent visit. After my evaluation, I respectfully provided verbal feedback to the Physician Assistant while waiting for a copy of my treatment summary. During this time, I was unexpectedly approached by a man who identified himself as the 'Manager of Physician Practices.' He projected an immediately unapproachable and authoritarian attitude. He escorted me just a few feet away from the front desk to a semi-private area, where he began questioning me in a harsh, condescending tone. I felt intimidated and repeatedly asked him to return to his station and to leave me alone--requests he blatantly ignored. Without my consent, he took possession of my personal identification and medical documents, stating that he had the authority to make copies for his records, despite my lack of authorization. When I objected and asked for my treatment summary--a standard patient right--he refused. I attempted to rationalize this by mentioning "insurance fraud," which made no logical sense in the context. Instead of resolving the issue, he raised his voice, ordered me to leave the premises, and stated that my treatment statement would be mailed. This level of hostility and lack of professionalism is absolutely unacceptable, especially in a medical setting. Under fundamental Patient Rights, his behavior appears to violate the following standards: - Right to respectful and dignified treatment - Right to receive a complete explanation and copy of your treatment plan and discharge documents - Right to privacy and protection of personal health information (HIPAA) - Right to refuse any unauthorized use or copying of your personal documentation Regardless of his position or education (as advertised on his business card), his behavior was intimidating, unethical, and in clear violation of professional medical conduct. No one seeking medical attention should be treated with such disregard. I hope MedAccess leadership addresses this situation immediately. Until then, I cannot, in good conscience, recommend this facility to anyone in need of respectful, secure, and professional urgent care. Respectfully, Proud U.S. Veteran | 30 Years of Military Service

    Horrible experience. Had a case of food poisoning and went there for care. Labs were drawn and I…read morewas told they would call with results. After SEVERAL calls to them over 5 or 6 days. I was finally given the results....i was in Kidney failure. No way I would ever go back there

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    Open 7 days a week for walk-in visits on online check-in.
    Open 7 days a week for walk-in visits on online check-in.
    MedAccess Urgent Care
    MedAccess Urgent Care

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    Heritage Urgent & Primary Care - Wake Forest

    Heritage Urgent & Primary Care - Wake Forest

    3.0
    (42 reviews)
    1.1 mi

    Telehealth was very convenient, can get in quickly and always get the support I'm looking forread more

    Horrible! Would never come here again. Would rather use AI to diagnosis myself at home. I was…read morehaving stomach pains with a rash on my stomach as well as sinus issues, tightness in throat, cough, etc.. and the physician did not examine me at ALL! Never examined my rash or felt around my stomach to figure out where exactly the pain was coming from. We did agree to do blood work, but she would not let me know which blood tests she wanted to order and the cost for each. She just wanted me to show up and have blood vials taken--could be 1-5 vials. Who knows! I said this was not acceptable and that I wanted to know what tests were going to be performed and the cost. They said they could only tell that to me the morning of the blood draw. I said, nope...I would like to know ahead of time so I have time to research each test and decide which ones make sense to me. They finally agreed they would call me in a few days with this information. They NEVER did!! They called, but it was to schedule my follow-up appointment for a few months from then. They also ordered some kind of sleep test for me without my approval, which of course I would then have to pay out-of-pocket. I immediately cancelled the sleep test with the company. This is a money-making racket! They clearly don't care about patient care and cost to the patient. I will NEVER return!! Lastly, the front desk people are grumpy and unfriendly, and the place is dirty. Yuck!

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    Waiting(patient) room
    Waiting(patient) room
    Heritage Urgent & Primary Care - Wake Forest
    Heritage Urgent & Primary Care - Wake Forest

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    MyCare 365 Primary & Urgent Care - Wake Forest

    MyCare 365 Primary & Urgent Care - Wake Forest

    3.9
    (8 reviews)
    0.5 mi

    Synopsis - Great location, amazing staff, and everything that you need an urgent care to be…read more I was in search of an urgent care that would provide a medical examination for my commercial drivers license. The Wake Forest location came highly recommended to me as an urgent care that not only could do the examination, but could meet any medical needs. I now completely agree that this location is truly amazing. The staff were absolutely incredible, the facilities were new and fresh, and my visit was treated with respect and kindness. There really is not much more that you could ask for. This will certainly be the place that I go for any pop-up medical needs. 5 Urgently Caring Stars out of 5!

    MyCare 365 is a decent choice when it comes to needing to visit an urgent care…read more Parking is subpar and when it's busy, can be a hassle. Waiting time is always better first thing in the morning but they do their best to get you in quickly, much better than the ER's waiting times. The doctors/nurses at MyCare are very kind people and make you feel comfortable. However, the front desk staff aren't the friendliest people the few times I've come in. Healthcare in this country is unreasonably expensive, and unfortunately, when I needed my ears checked and all that was needed to be done was to clean them out, my bill was over $200 after insurance. If the need arises, MyCare 365 is my preferred urgent care location, albeit the high healthcare prices.

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    The room I was seen in.
    The room I was seen in.
    MyCare 365 Primary & Urgent Care - Wake Forest
    MyCare 365 Primary & Urgent Care - Wake Forest

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    Avance Care - Wake Forest

    Avance Care - Wake Forest

    2.9
    (13 reviews)
    0.5 mi

    My mom now resides at the Gardens at Wakefield Plantation senior living apartment complex and we…read moreneeded a new general medical practice near by for her. We found Avance Primary Care while searching online. Their staff and care reviews were excellent and appt days and times seemed very easily accessible so we called. That very first phone conversation with the receptionist (unfortunately I didn't write down her name :/ it may have been Victoria??) was extremely warm and patient and helpful as I explained mom's needs. She listened carefully and asked thoughtful questions and recommended Dr. Lam. (Mom had definitely not been exactly keen on this whole new doctor plan and had been dragging her feet for a very long time.) Upon entering the office we were immediately greeted cheerfully and warmly by Anthony and Shirley at the front desk. They definitely put mom at ease throughout the check in process with their easy lighthearted banter and professionalism. Anthony directed us to a private computer cubby and very patiently explained how to fill out all the new patient forms electronically. Medical Assistant, Cierra, brought us back to the exam room and completed the initial assessment and vitals with just as easy and welcoming and professional manner. She was also very caring and thoughtful and concerned as I expressed some thoughts about mom with her privately. Dr. Lam came in and from the moment she stepped into the room she worked some magic and absolutely engaged mom from the get go! She was smart, insightful, caring, respectful, and gently got right to the heart of mom's needs while addressing and calming her fears and concerns. We made follow up appts with Dr. Lam and two of their other on site health care practitioners to additionally address mom's varied needs. She also set up referrals to two other outside practitioners in the area for more specialized health care needs. We feel we definitely made the right choice! Mom expressed that she would feel very comfortable going to see them on her own for any care she may need!! Thank you to the whole staff for a wonderful first experience! I'm sure mom will talk about this positively with her friends at The Gardens and I would without hesitation recommend this practice! Elaine Elbeery (for Barbara Poole) Winterville NC

    Please don't get a job in the medical industry if you're going to act like every single human who…read morewalks through the door and call the phone is an inconvenience to you. Very rude attitude.

    Photos
    Dr. Tida Lam, DO
    Dr. Tida Lam, DO
    Julia Bumpus, MS, RDN, LDN
    Julia Bumpus, MS, RDN, LDN
    Brenda Thomas, PA-C

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    Brenda Thomas, PA-C

    Duke Urgent Care Heritage - urgent_care - Updated July 2026

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