We reserved a ride for 4am and the driver was on time (awake) and ready for our drive. Clean van…read moreand no funny smells . The driver was careful and followed directions. This was a short ride but we felt safe.

This taxi company has 3 drivers and they are All WONDERFUL.. I'm a 75 year old retired man and…read morethese guys Always give me Custom Service. They are very prompt and very knowledgeable about Redding and they work with me on multi-stop trips. They All really care about you as a Human Being, and not just as a "fare". I can say that some of my rides with these guys was actually better than a trip to a SHRINK !!! That is how much they are "tuned in" to their clientele.

The dispatcher on Tuesday January 17th at around 9:45 pm was so rude, she actually yelled at me…read morefor not knowing where my patron was going, that I will never use this company again. Oh and no mention of a surcharge for coming to Anderson either. Worst customer experience in a long while. ABC or Yellow would be a better option.

Guy was nice. They were fast getting to me. My issue was that he waited till the end of the ride to…read moretell me there was a 15 dollar surcharge for picking up in anderson..... Realy low way to scam a hefty tip in my opinion. Otherwise the information woild have been forth coming in the inital call.

This place gets 5 stars day and night, an extremely friendly staff that always comes through when…read moreneeded.

Dropped one of my patients off at the wrong location and then when I called & let them know the…read morelady who answered the phone was incredibly rude and snappy she said they were coming right back. 15 minutes later when I called again to check on the ride she yelled and said "THEY ARE ON THE WAY I TOLD YOU THAT" and hung up on me. terrible customer service when it was their mistake in the first place.

I've been riding RABA for about 10 years, and it has consistently gotten worse over time…read more Paratransit riders are the last priority for RABA. Run About has taken over as their main focus. Keep in mind, Run About riders pay HALF of what paratransit riders pay, plus most of them are able bodied and can probably walk to wherever they are going. I can't count the number of times my bus was late because my driver "had to go get a Run About rider at the last minute" (which, as previously mentioned, took precedence over me) before picking me up. So wrong. Also, if you happen to have a doctor's appointment, try to make other arrangements. They will NEVER get you to your appointment on time. Seriously. I can't walk or drive, so unfortunately, I have to depend on them. I have no problem with the drivers, its admin. staff that is especially difficult to deal with. Hopefully things will improve in time. For now, we have to deal with it.

Most of the drivers are great, caring for people, and NOT rude. only reason for 3 stars is that the…read morebus from / Shasta Lake Is on a 1 hour schedule. Some of the busses are older, but in Good repair. I really like that they have started a Church Buss program. Shasta Transport dropped the church busses, so have not been able to get to church. They also told me that they can not pick me up because I live too close to a Buss stop.

I just got done with a Christmas lights tour. It was amazing. It was a girl's night outing. Our…read morechauffeur was Scott. He was so sweet and funny. Scott made it an awesome experience. Thank you so much. It will be a yearly tradition