This review is specifically for Dr. Shana Jordan, OBGYN, ONLY. I don't have high expectations for…read morethis facility and I have learned over my past visits that the doctors here are probably overworked and underpaid. They are a clinic for low income patients, I believe. But Dr. Shana Jordan went above and beyond with helping me understand my perimenopause situation when many other doctors had no clue. I wish I could keep her as my personal OBGYN but I have a job now and no longer qualify for this clinic. If you go here and need an OB request Dr Shana Jordan!

Call representative was extremely rude. Called to schedule an appointment the rep just seemed upset…read moreabout her job. and there was nothing available until April. I'm sorry, something needs to get changed with this clinic. Also new patient visit should be extended out one month at least.

When in there, yesterday with a puncture to my abdomen, these people got me in and out of there…read morequickly with the best service.I've ever seen also have some good looking nurses there that treated me, right

A minus one would be more appropriate or s. IF you were in the ER or pharmacy waiting room on…read moreMonday after 9:30am last week on the 24th or the ER the evening of the 21st? EMS, LBFD, SMH security, ER staff, phelebotomy, nurses, ER doctors and pharmacy were ALL exposed to a patient observed flicking SCABIES infestation ALL over the rooms they would enter and be treated: POORLY and it was EVERY ROOM . I said something to the doctor about the infection EVERYWHERE and they gave him permethrin. I asked for MYSELF. I had been loaned a coat for my ‍! I was DENIED, called in to LBHC got one my own no ‍ thanks to them. Their permethrin hasn't been used. He has mental health problems. Believing Acetone rubbing alcohol and hand sanitizer are going to kill them. "No. Those are volatile chemicals and they are cytotoxic. I have asthma. We can't be around them." So I went to SMH ER for being assaulted without my prescription medical seizure alert PTSD SERVICE DOG RIGHTS having been violated. I had to insist LBPD take my report, only3% of disabled people report and many less than that over 55. SHAME ON YOU LBPD and he is still there trying to TOUCH me: a retired CSULB DPT CWS identifies as asexual gender nonconformist person, disabled with cvEDS AUHD c-PTSD MVP NCS Bradycardia ARRYTHYMIAS traumatic INTRACTABLE temporal and tonic clonic epilepsy. I volunteered to the RN that I was there on Monday, to explain the sequence of events that lead to the assault. I explained the exposure treatment on Wednesday. I spent Thursday at Supersuds. This was Friday night. When I finished consulting with the psychiatrist to get my rescue medication refilled after 4 months without it. He was fine with that and Epilepsy patients don't a 72 hour hold to make it happen. So I got to go. This pissed the RN off. She had to re document . She was ready to ship me out to Corona!? When security brought me back my things. I heard her telling the one carrying my water bottle backpack. Hey she said my NAME in the middle of the ER had SCABIES:(NO. I treated for them your patient had them. OMG I was being preventative and responsible professional!!!) "... she had them treated for them, so you may wanna go see " GO SEE WHAT!? ACCORDING TO MY PHARMACIST AT CVS MR GERALD AND DIRECTIONS THERE'S NOTHING TO SEE OR RISK OF ANY TRANSMISSION 48 + HOURS LATER. I went to those lengths to ask because I tried to call yesterday and speak with the charge nurse about having my Hippa violated. And to tell her about THEIR infestation! I started to explain the male providers not showing their names violated my VAWA rights requesting a female in the room. I have autism and was told to "...wait outside there are people in there." Huge civil ADA rights violations Then both VAWA and ADA putting me in a room alone after law enforcement interrogated me about my assault with NO offer of DV advocate services. ER care provider never introduced himself I don't know what he was other than an insensitive, ignorant, chauvinist, heteroist, bully and has NO business practicing healthcare! Napoleon syndrome big-time ‍ I called the charge nurse to tell her that her RN had violated my Hippa - The charge nurse defended her ‍I told her male triage at the door covers his badge and violated my LGBTQIA VAWA and ADA civil rights before I got in the door and it was the same way with the man sent to me after I reported an assault. I had to request FEMALE providers. And I was struggling with how this nurse now had me at CVS PHARMACY and there was a diagnosis on my prescription and they're about to go to lunch... THE CHARGE NURSE HUNG UP ON ME WHEN I ASKED FOR AN EXPLANATION INCLUDING AN APPROPRIATE CONSEQUENCES FOR THOSE INVOLVED! SHE HUNG UP ON ME. I GUESS LONG BEACH DISABILITY AND CA DISABILITY RIGHTS AND I WILL HAVE TO CALL PATIENT SERRVICES NEXT...‍ I used to go to SMH. When I was in PT school. I learned a lot there. That was 30 years ago. My Gawd have times changed!

I ended up in the ER twice in a week because of my kidney stones. This is a rough neighborhood and…read morethe people are pretty rough in this emergency room. The staff are superb and take great care of everyone. I am forever grateful to them for being so kind, caring, and professional. The only reason why this spot doesn't get 5 stars is because the waiting room in the ER is dirty. I understand that the filth is brought in by us, the patients, but regular cleaning, and upholding standards is a must.

Horrible ER. My notes were all made up. they didn't check my neck or lungs and claimed they did…read more They said my stomach only had pain in one area when it was painful everywhere. They said it was nondistended when it actually was so distended that i felt pain in my stomach when someone touched my back. They said i didn't vomit when i filled up a whole barf bag in front of their nurse in the ER. They already had a diagnosis in mind and confirmation-biased their way to it with minimal evidence. What they lack in facts they make up for with imagination. I spent over four hours in the ER and didn't get my issues addressed and didn't even get to see a doctor.

I believe that the cancer care I am getting is excellent, and when I see my oncologist, she is…read morecaring and thorough. But dealing with the bureaucracy is infuriating. I was given a referral to see an ancillary provider three weeks ago and I'm still waiting to hear that someone actually received the referral. if they ever do I expect several days of back-and-forth phone calls, messaging and long wait times on hold to find out if an appointment is actually available The last 2 times I connected with the staff to refer a question to the doctor( staff whose specific job is to coordinate between me and the doctor.) I waited over two weeks despite multiple follow up calls and still had to hound them to get some kind of response. The doctor is in the office only once or possibly twice a week and forget anyone being able to contact her any other time. Except when I am speaking, face-to-face with the doctor once a month, or with the med techs in irvine who do scans and blood draws, I feel like a widget. The outcome of cancer treatment has been proven to correlate with the quality of relationship to the "providers. ". So, City Of Hope, excellent care?

The worst!!!!!! They prescribed 3 meds to be taken before…read morechemo. One of them is Pepcid. Heartburn medication? The other Benadryl. Benadryl is your go to sleep or for a rash. Here's the thing. He paid for 3 Rx. Next visit, they said, "Don't take those meds, we will give you an injection before chemo in place of the meds". Well, they want to double down on Rx cost. Paid for the pills, now have to pay for the injections. Terrible. No one knows what's going on. I don't trust them. PSA is not going down after 4 rounds. Maybe that's not even chemo in that bag. I just don't trust them.

The doctors and staff is very nice ! The doctors office is clean the wait not long and they do…read morephone call appointments also which is helpful .

May 28, 2025 Wednesday 8:45 AM horrible place horrible employees horrible doctors. He didn't even…read morecheck me. He just gave me a referral without checking.I give this place a do not come to this place ! when you're signing out employees just stare at you we're the one that have to say oh we're done

Not sure if this is the right place to provide a good review with my recent experience with service…read moreproviders from Molina Healthcare. 1. I had an annual wellness visit and Kendra - nurse that showed up was very pleasant and professional. I did not know what to expect and she clearly explained the process. She checked my blood pressure, temperature, heartbeat, and checked all my supplements and medications. Explained to me my Healthy Actions Rewards Program. 2. Wellness Team - I called to inform I completed the eligible screenings to claim the monetary rewards - spoke to Jacqueline, who was very helpful, pleasant and joyful to talk to... provided me the information and confirmed which one are available and eligible for me to claim. Needless to say... it was such a good experience and I am very pleased with the service providers I encountered during this process. They are a good addition to your staff....

Don't have a direct line nor website to contact the doctor's office. You must go through the Molina…read morecall center and cannot contact the office directly.

(Note: MOLINA's main headquarters is out of Long Beach, CA)…read more After switching from Medicare A&B/Medicaid (with little to no issues for various years), I joined Molina about a month ago - the state of IL generally wants to get qualified people from the 2 standard plans onto "1 all inclusive. I have had nothing but issues just within the first few weeks. I already had to cancel appointments with my longtime Cardiology center and my long time eye doctor, as both do not accept the coverage. My other three main doctors DO - but - it has been a mess with all of them having to jump thru hoops and get special permission just to have my regular procedures done (ie. Botox and Nerve Blocks every 3 months). Some of my most important medicines are no longer covered. The only incentive I could see as a positive that I didn't have before was a small monthly allowance to purchase "very select" OTC drugs and other health accessories. Whatever you don't use does carry over - but realistically - you're not going to need to buy bottles of Tyelnol or Alka-Seltzer or ICY-HOT or cough drops every month - right? It's a perk if you need it - and sure you can stock up - but after maybe a few months, it just becomes a pile of money on a card you can't spend anywhere else, or on anything else. I will probably be going back to standard Medicare A&B and Medicaid ASAP. Almost all of my doctors and specialists took it, and I had few problems.

They suck,been paying for it and been without meds for 2 weeks.pharmacy says Molina has incorrect…read moreinfo so they can't fill.3 times they hung up on me and said it's a covered California issue......

They are an alright clinic. I grew up in an area where you could get a doctor's appointment in the…read moresame week or next. I am not used to having to wait 2 months for an appointment. Dr Vescovo is nice. My checkup was cut short because she had an emergency. Their cleaner needs to do a better job cleaning.

Not sure how they take patients in, by schedule time, purpose of visit( e.g. routine/annual…read morechecks, follow up, new complaints), specialty or by acuity. Do they have enough practitioners to attend to scheduled patients, seems like they are overbooked all the time. I went in this facility and almost each time I have to wait for an hour before attended to. For an elderly or even regular clients, an hour of wait in a clinic is agonizing. I thought I was waiting in urgent care or ER. This place should be evaluated on patient turn over, as this affects how patient view the healthcare system, giving a negative impression that medical condition can be delayed and wait. Therefore conditions get worse and prolonged hospitalization ensues leading to higher cost in medical expense. What ever happened to timely access to care? Next time try to book only certain no of patients enough for the number of práctitioners assigned/ scheduled otherwise. Try being a patient and experience waiting. #Delay care

Always meet my concerns and needs. Pleased with the operation. The faculty is always clean the…read morefront desk staff is very printed and explain things kindly to get you to your appointment. The nurses and doctors are always very helpful in providing the care you need. Highly recommend this location. C

In less than ten days my beloved human DIED from sepsis!!! May these people meet their maker…read more This organization failed to recognize his distress! (Prior to Death) Brought a very sick friend to their urgent care. Was greeted warmly and we were seen fairly quickly. Wow, not what you anticipate?! It remained steadily busy yet the wait for everyone was short. They had the manpower to support the need! So very grateful. More over, from reception, intake and the actual doctor, EVERYONE treated us like we were family. They smiled, laughed, and were actively engaged! In our current healthcare crisis; this brand/location's performance was noteworthy. The doctor attended. My friend never felt rushed, appreciated the doctor's attention to detail, insight and much needed help. So very grateful for this exceptionally positive experience when it was so desperately needed! PS. It's the holidays and their Grinch decor was next level.

Been coming here for care for the last several years and in most occasions I have been treated…read moregreat. No place is perfect and every once in a while I've had tk really press in against a provider who tried to take shortcuts instead of address g the underlying issue. Been here for ER care, physical therapy, and a few other things. Very grateful for these people.

I've been suffering from PTSD ever since I returned from Iraq in 2007. About one year after my…read moredeployment, dramatic thoughts kept reappearing, making me angry. Till one day, I just couldn't take it anymore and came to VALB for mental help. Dr. Smita asked me some questions that day and handed me over to Physician Assistant Sue Tin for follow-up care. I had a video appointment with Sue Tin. I told her that a year after I returned from Iraq in 2007, traumatic thoughts kept reappearing, making me angry, and it kept getting worse and worse. She said it's an anger issue and put me on Quetiapine, which didn't do anything but made me sleep, and woke up feeling tired and drugged up. Then I had an appointment with a senior Psychologist Dr. James Edward. Before the appointment, I had to take a test, but I didn't know what the test was for. I was shocked when Dr. Edward told me that I have severe symptoms of PTSD. I argue with him, saying that it's impossible for me to have PTSD because I was never in any combat. So I went through 6 weeks of group therapy and left the program. One day, a childhood friend of mine noticed that I had changed a lot ever since I returned from Iraq and told me about non-combat PTSD. I applied, was carefully examined by a VA doctor, and was awarded 70% compensation. HOW MANY MORE MENTALLY WOUNDED VETERANS WILL SUE TIN BE ALLOWED TO JUST DISSMISSED AND LEFT TO DIE HOMELESS ON THE STREET? SHE NEVER SERVED A DAY IN THE MIDDLE EAST. WE DID, AND WHEN WE WERE ABOUT TO BLOW OUR OWN BRAIN OUT FROM TRAUMATIC THOUGHTS REAPPEARING AND CAME TO VA HOSPITAL FOR HELP, WE GOT SOME SH### LIKE SUE TIN.