The experience was great. They also followed up a few days later to ask about the return trip. Unfortunately my brother passed and it was not needed. I was appreciative of the follow up. read more

Never use this company. They threaten to sue you if they don't like your review. News flash your company's services were lousy. Driver was 10 minutes late to pick up and late to appointment and late to pick up from appointment. After contacting this service I had to destroy my credit card cause some dude named Jasper William was on CashApp trying to first get $500 then over 12 times attempting for $50 ( All attempts DENIED). Driver took the long scenic route instead of going directly to address and cause me to arrive late. Yes, my appointment was scheduled for 12 noon but if you are having a procedure done you are to arrive 15 minutes ahead of schedule which I did not. I paid $800 for this tour of Dothan's downtown area and local hospital before the driver knew how to turn on Ross Clark Circle going the wrong way and having to u-turn on Ross Clark Circle to go to the office I had requested transport services for which I had instructed the driver that he needed to turn on Ross Clark Circle and it would go directly to my doctor's office for my procedure. So yes, let me say this one nice thing my experience was lousy from the employee that told me that any time not used of my 5 to 6 hours of service ( which only took 4 hours total) would be refunded back to my card; that I had to shred to pieces no matter the owner refused to honor what CSR said anyway, to the unwanted tour ride of downtown and the hospital speed zoned area during peak hours, to the threat to sue me for my honest opinion of services render by Careavan. I thank you for assuring me that this is not the company to call. I am willing to take a lie detector test while on truth serum and the same results will emerge. I do not recommend this company to my worst enemies. read more

The same owners of this non-emergency medical transport company recently renamed their company Careavan. They've also opened service to many other places in Alabama and provide service 24/7/365! Great people and great company. read more