I moved into a Progress Residential property in 2018. The oven never held the correct temperature,…read morethe refrigerator had a rusted out ice maker. None of these things were repaired the entire time I lived there. I was never late paying my rent even through the pandemic, but jusr as we were coming out of the pandemic they raised the remt $120. I felt that the price was excessive. I only recommend moving into the recently renovated properties. That way the appliances are newer and in better condition. Currently most homes in Las Vegas are woefully over priced taking full advantage of the housing shortage.

DO NOT RENT FROM THIS COMPANY!!!!!!!! Started a "2 year…read morelease" 9/2025 ..... lease was finally terminated early 7/2026 due to ongoing poor home conditions. It was an absolute nightmare from the very beginning to the end .....&still ongoing. I never post reviews but I feel the need to warn future tenants before renting a home from Progress Residential. Home was NOT "move in ready" as they falsely advertised. In 9 months, I put in 65 maintenance work orders. None of which the work was actually performed successfully. Consisting of ; broken windows, broken doors , broken locks, no air conditioning for months , water leak from corrosion of pipes, mold, electricity fuse box wires on fire , diseased trees falling , etc etc First they send a progress worker to your home who basically does nothing but reconfirm the work needs to be done . Then they refer it to a 3rd party vendor who can care less about getting the job done. So you do the math on how much effort /days off from work it takes to maintain these crappy homes. Orlando office workers are rude and nasty constantly closing out work orders without cause . Regional Manager Kim won't assist either , so don't believe her sales pitch . Customer Service Advocates do nothing as well , they all read from the same script. Currently waiting on my security deposit way past the florida statutes limit, they are withholding Although they let me out of my lease early at no fee due to home conditions. Do yourself and your family the biggest favor and DONT rent from them. It will be the biggest and most expensive mistake ever!

Very streamlined process to resolve work orders, technician was promptly on time. Very quick to fix…read morethe issue and explained everything he did in a concise and knowledgeable manner!

Horrible company if you have any maintenance issues. As of today I have had water dripping from…read morethe ceiling in my downstairs bathroom from the Hvac condensate line that runs through the ceiling from the upstairs air handler for 33 days. 33 days and still, as of this post have not received a resolution as to when they are sending the HVAC vendor back out to fix the issue. And forget about trying the local office for an help because it usually takes several phone calls and they still don't reach out to you for several weeks. I am out of this house when my lease expires and would NEVER rent from Invitation homes ever again. Any one looking to rent a home should stay far away from this company.

My previous experiences with local property management were horrifying. I decided to give CFPM a…read moretry go. I have never had any bad experiences with Steve and his team. They are very communicative and responsive. I live in Hawaii and it was difficult to work with a local company. CFPM has provided me with a service that goes beyond any other company. RECOMMEND 100%

I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

the worst company, they never respond back and when they do it's half truths not taking any…read moreaccountability. Wont respond back to emails or phone calls do not go with this company

THE WORST. Save yourself the time and don't hire these people. They cannot manage basic tasks, do…read morenot follow up, can't seem to do the most basic of property management tasks without being asked repeatedly to complete action items and then they complain when they are held accountable.

Deleted my 100% honest Yelp review. The few 5* Yelp review(s) are bogus. Our entire experience…read moreover 4+ years as a tenant leads us to believe this company doesn't exist. Judging by the vast majority of other Yelp reviews, we are one of most every client who were scammed by a ghost company that only exists in the cyber universe. Nobody ever answers their phone. The assigned Maintenance Supervisor screens every call to his voice-mail. Ridiculous junk fees are stacked onto each month's rent. FL DPR should investigate. This company is fraudulent.

They do not respond to maintenance requests. They do not send license contractors. There are fees…read moreevery time you turn around. There's no one to talk to about any issues. I rented a wreck! They absolutely will not help or negotiate with the owner. Run! Beware!

FRAUD ALERT!!!! This…read morecompany is a FRAUD and the entire process was a SCAM!!!! October 17, 2025 - toured 118 E Bay Avenue, Longwood, FL 32750; filled out applications (2 @ $80.00 each) through appfolio October 18-19, 2025 - numerous calls from Audrey Lombardi with Rental Homes, LLC asking us to provide proof of income, copy of current lease, verification of landlord reference letters, etc. - Text sent to Audrey Lombardi requesting a copy of lease to review October 20, 2025 - 12:35 p.m. Call from Audrey Lombardi stating application was approved - 3:33 p.m. Email from Audrey Lombardi with Reservation Agreement and Fee Disclosure. Instructions stated Reservation Deposit in the amount of $2,040.00 required to be paid by cashier's check today, October 20, 2025 or earlier if possible to remove the listing from the market until October 22, 2025 (date lease was to be signed). Listing was never taken off the market. October 21, 2025 - 12:55 p.m. Email from Rental Homes LLC (appfolio) instructing to set up tenant portal to view lease. Agreeing to terms of service was required to view the lease. Upon reading the terms of service, I called Audrey Lombardi and told her I did not agree to the terms of service. She asked where I found terms of service. I told her it stated you had to agree in order to join the tenant portal. Her only response was, that was their policy in order to view the lease. I told her everything they were doing was backward. Their form stated I had to set up utilities 2 days before signing the lease, but Longwood Utilities requires a signed lease before starting service and Rental Homes LLC required the lease be electronically signed and brought to the walk through along with a cashier's check for $2,045.00. There was NO opportunity to cancel if something was wrong with the property discovered during the final walk through. I did finally agree to the tenant portal to view the lease, which was horrifying. Some highlights are listed below: Rental was "as is" condition; Rental Homes LLC makes no repairs Tenant pays rent through the portal plus a % of the rent to use the portal $195 move out fee $195 for a letter of reference $ 75 per maintenance request (tenant responsible to pay repair costs) $ 75 per maintenance determined by Rental Homes LLC (tenant also responsible to pay those repair costs) October 22, 2025 10:06 a.m. Text from Audrey Lombardi stating walk through scheduled for 5:30 p.m. 3:57 p.m. Text to Audrey: "See you at 5:30". 5:30 p.m. No one from Realty Homes LLC was at the property. We have It on videotape. Emails, Screenshots, Reservation Agreement, and Lease available upon request. Cathy Marie Perry cmfwfp2017@gmail.com

I don't know how I got so lucky! I'm a tenant with RHMS and they have continued to exceed my…read moreexpectations. They are very reasonable and also communicate quickly! I personally love to work with John but everyone I have come into communication with has been so helpful and is always a pleased to help me. I never have anything bad to say and when I need a minor repair the Latchel team makes me feel important and comes out to fix it expediously. I have been renting with them since 2021 and hope to continue having such a great relationship with this management company as I don't plan on owning a home of my own any time in the future.

So under the previous management the response time was quick. Under this new property manager it's…read morenot quick at all. Very disappointing. I've had to do multiple work orders on a malfunctioning refrigerator where I have had to throw away food. Waiting for a response back. It's not fair that I have to make multiple trips to the office and still not resolved. Now curtains is pulled down where the property manager is. Feels cold unlike before. Hopefully they can turn things around by better response time. Maintenance is on point. Just disappointing to see they were in a better direction and now appear to be going backwards.

Unfortunately, my experience with this management company has been disappointing. The biggest issue…read morehas been a consistent lack of communication, follow-through, and accountability when concerns are raised. It often feels like issues are passed from one person to another without anyone actually taking ownership or providing a clear resolution. Responses can be slow, inconsistent, or lacking altogether, which makes even simple situations far more frustrating than they need to be. A management company's responsibility goes beyond collecting rent and overseeing the property. Residents should feel heard, supported, and confident that legitimate concerns will be handled professionally. Based on my experience, that level of care has been noticeably lacking. I would recommend anyone considering a property managed by this company read recent resident reviews carefully and ask questions about how issues and complaints are handled before signing a lease.

Communication and the way the company continued to circle back to get me the info I was looking for.read more

Horrible company beware! I have photo of my move out that they lied about to keep my deposit and…read moreovercharged me. When I moved in the house I rented smelled like smoke and I was 7 month pregnant at the time. Lawn was not upkept and windows shades broke. They charged me for all those things. I'm happy I took documentation of it all, it's been 6 months since I asked for a response and nothing because they know they lied.

I worked in this office for 4 years and the broker is awesome! Kevin cares about his office and his…read moreagents. I worked for Abby Nelson who by far is the best agent in central Florida. She is professional , knowledgeable and truly cares about your home sale or purchase experience. I highly recommend ANG and Remax 200 and the property management team Love them all

RE/MAX 200 flagged this review and got it removed because I did not include their name in the…read morereview, so here's to re-posting: 1356 San Diego Ct. Winter Springs, FL 32708. I moved into that property with the kitchen cabinets painted BABY BLUE. Upon approval, I painted them to match the appliances, and upon moving out, had to paint them back to that awful color. ANGEL HIDALGO took SIX HUNDRED dollars from my security deposit to re-paint the cabinets, claiming that the "owners claimed the cabinets to be WHITE upon move in." So they take $600 based upon a lie, and it gets even better... I view the property a year later - THEY NEVER PAINTED. Look up the property, the cabinets are BLUE! I got charged $600 for them to supposedly paint them white, and they literally just stole the money. This will not be the last they hear of me.

Jennifer Perez and Patrice from Wemert Realty group were the blessings that really took this…read moreprocess to the finish line for me. They are knowledgeable, friendly, timely, and they truly care about their clients. I so appreciate their help and will recommend them 1000x over again. If you need a realtor... look no further!

Easy to use no complaints with this company ....step by step everything from start to finish was…read moredone with ease