I brought my mom here for an appt at a time they arent even open and when we arrived the weather…read morewas really bad and one of the patients who had to be in his 70s was dropped off and was standing outside in 32 degree weather in the snow as I saw a staff member walk by him and smoke a cigarette As she saw that people were waiting and this poor man who I offered to sit in my car to keep warm was standing in nasty weather Waiting. I think that was really rude! Was it that important to have a cigarette? Very unprofessional!

I went here for years, and thought they were good. I turned…read moreout very ill in 2010 and went in to A-Fib, with rapid heart rate. When I got there I almost felt they treated me as I had a drug habit. They didn't seem to take me very seriously. I turned out having a rare disease 1,000 reported per year, 1 in 5 die from! To add accident to injury, they made me wear a halter monitor for 30 days, which I protested as they had done it before and was useless. Anything I felt, did not report to the monitor. It turned out they didn't get this authorized, as they were supposed to. I got a $3,000 bill, and called them. They advised my Insurance (BC/BS) denied the bill as it was not authorized by their office.. They stuck me with the bill and are now SUING me for the money. I have been bedridden for 5 months, and could not pay them $3,000 when they served the papers to my "ex" husband! I should also mention I lost my disability claim because they were too lazy to give the State copies of my Cardio records. I now have to wrestle my records from them, and find a new Cardiologist because the staff is less than competent. Nor am I willing to pay $3,000 to them, when I was already paying $600/month for the Health Insurance!

if I could give a 0 I would horrible horrible horrible, the doctor pushed weight loss drugs with no…read moreinformation, does not listen to your concerns just brushed me off completely. I get nervous when going to doctors and so my blood pressure was high when arriving and normal after time she still claimed I have high blood pressure and immediately wanted to put me on something. I went in for a physical they did a test that made it diagnostic and now costing me money it shouldnt with "we'll fix it" claims that never happened. STAY AWAY

1 of my best friends has been going to Dr. Shilpee for yrs and always told me how great she was…read more When I finally decided it was time to get a GP for myself I scheduled an appt and they took me right away. That was couple years ago n I won't go anywhere else now. Yes, sometimes u have to wait a while even though u had an appt, but this is because she gives all her patients enough face time, thoroughly evaluates you and genuinely cares about anything that could be wrong w/you. She takes same day appts and THAT is hard to find too. The office a beige, older house that was converted to an office on 112, but I go there for the service. Her nurses have all been great. Always very nice! Abid, the practice Mgr, is one of the warmest people ever and truly cares about their patients like Dr. Shilpee does. Christina at the front desk who makes all the appts and is prob the office Mgr always really does go above and beyond to get you in ASAP n very flexible w appts too. She cares just as much as everyone else there and WILL get you in. That's the most important thing. Dr. Shilpee is sweet and very knowledgeable. I've since referred my mom there who agrees w/everything said here n made her her GP as well. She just loves her very thorough care and won't go anywhere else for past couple yrs too. This yr I also got my boyfriend a 1st time appt so he can get his Covid test needed for travel n once again she scheduled him immediately. Now he goes for physicals and Covid tests regularly. Def appreciate it and really appreciate Dr Shilpee!

I was a patient at Summit Health's Selden office. This office shut down so now I go to their office…read morein East Patchogue Firstly, I received a bill of almost $200 for podiatry services. I have gone to several podiatrists before this and have never received a bill like this. And other podiatrists do more than what the podiatrist at Medical Associates did. I am extremely disappointed with this office and will not be returning. I do not recommend this office or this practice in general at all.

I called 30 minutes before my appointment to make sure the doctor was running on time, because I…read morewas coming on my lunch hour. It's now 1:30 and im still waiting. I understand appointments run over but they should tell you that when I called to ask. They are never on time. But the doctor is great!

Wonderful office staff. Great doctors and NP. Love coming there, they take care of me.read more

Take serious stock in the comments that discuss Patchogue Family Medical Care's poor customer…read moreservice, it's virtually impossible to get a live person on the telephone. I've been trying to get my prescriptions renewed for five days now and nobody returns my call. Their answering service will not relay any messages because my need of medication "is not a medical emergency". I tried the patient portal but that crashed too. The doctors are excellent but the office is run unapologetically appallingly, take care of yourself and find another family medical center.